Comparison Summary
This comparison report of Zendesk Sunshine vs. Giveffect is based on a specific set of business needs and context. The comparison uses 923 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sunshine and Giveffect
Zendesk Sunshine, and Giveffect belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
Giveffect focuses on Helpdesk Management with Offline, Relationship Management with Offline, Engagement Management with Offline, Campaign Management with E-Mail, etc.
"It's been amazing working with the documentation and the community, who are as excited as I am about building customised things for their agents. " - Cameron Dunn
"As we transition from our last donor database to Giveffect, it is very refreshing to know there is help just a click away when we get stuck. Compared to our last database, the potential this system has is far superior and I'm excited to explore and ...learn of all the options it has to offer. The on-line chat service to help navigate through the system is outstanding. Being one of those who is not technologically savvy, the tutorials and online help have made this transition super easy. I am so thrilled to have been a part of this transition with Giveffect right there ready to help. " - Deanna Deering
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
All-In-One Nonprofit Software
Age
2007
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
39
Total Goals
(we found evidences for)
6
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
- See 1 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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website
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chat
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newsletter
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mobile
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phone calls
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mobile app
- See 6 more
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e-mail
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offline
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causes and charity
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website
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chat
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newsletter
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mobile
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phone calls
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mobile app
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
