Zendesk Sunshine vs Giveffect: 2024 Ultimate Comparison Guide

Introducing Zendesk Sunshine and Giveffect

Zendesk Sunshine, and Giveffect belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

Giveffect focuses on Helpdesk Management with Offline, Relationship Management with Offline, Engagement Management with Offline, Campaign Management with E-Mail, etc.

"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie

"As we transition from our last donor database to Giveffect, it is very refreshing to know there is help just a click away when we get stuck. Compared to our last database, the potential this system has is far superior and I'm excited to explore and ...learn of all the options it has to offer. The on-line chat service to help navigate through the system is outstanding. Being one of those who is not technologically savvy, the tutorials and online help have made this transition super easy. I am so thrilled to have been a part of this transition with Giveffect right there ready to help. " - Deanna Deering

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.