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Zendesk Sunshine vs Glue Up: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zendesk Sunshine medium Failure Risk for Glue Up low
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Comparison Summary

This comparison report of Zendesk Sunshine vs. Glue Up is based on a specific set of business needs and context. The comparison uses 1933 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sunshine and Glue Up

Zendesk Sunshine, and Glue Up belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

Glue Up focuses on Event Management with E-Mail, Engagement Management, Membership Management with E-Mail, Social Media Management with Social Media, etc.

"The implementation was really quick. That got the attention of our leadership teams. " - Steven Franklin

"We joined Glue Up in late 2018, launching our website in early December. This was after a detailed RFP which shortlisted some of the big players in the market. Glue Up was able to offer solutions to many of our ongoing issues with assurances that an...y remaining questions were already being researched for improvements. The Glue Up team has been responsive and committed to achieving the results we expected. " - Lucy Haydon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

logo Glue Up

Focus area

Glue Up is better than Zendesk Sunshine for

Software Failure Risk

  • low

About

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

All-in-one CRM platform that helps build and grow community

Age

2007

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

29

61

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (12)

Read Reviews (130)

engaging and following up

Read Reviews (2)

Read Reviews (116)

workflow management

Read Reviews (6)

Read Reviews (12)

collaboration

Read Reviews (5)

Read Reviews (9)

contact list management

Read Reviews (4)

Read Reviews (16)

contacts history

Read Reviews (2)

Read Reviews (1)

social media management

Read Reviews (3)

Read Reviews (31)

social media analytics

Read Reviews (3)

Read Reviews (14)

sales document management

Read Reviews (3)

Read Reviews (2)

contract management

Read Reviews (2)

Read Reviews (1)

training & onboarding

Read Reviews (2)

Read Reviews (19)

helpdesk management

Read Reviews (2)

Read Reviews (3)

relationship management

Read Reviews (2)

Read Reviews (2)

customer feedback management

Read Reviews (2)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (15)

communication management

Read Reviews (1)

Read Reviews (20)

sending & publishing communications

Read Reviews (0)

Read Reviews (15)

sales call management

Read Reviews (0)

Read Reviews (5)

trade show marketing

Read Reviews (0)

Read Reviews (2)

membership management

Read Reviews (0)

Read Reviews (73)

generation of new leads

Read Reviews (0)

Read Reviews (11)

promotion management

Read Reviews (0)

Read Reviews (9)

payment management

Read Reviews (0)

Read Reviews (8)

community building

Read Reviews (0)

Read Reviews (8)

discount management

Read Reviews (0)

Read Reviews (5)

billing and invoice management

Read Reviews (0)

Read Reviews (4)

business development

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

content curation

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (2)

content curation

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Build brand awareness

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • social media

  • promotions

  • website

  • offline

  • mobile app

  • newsletter

  • coupons

  • trade shows

  • causes and charity

  • chat

  • mass media

  • phone calls

  • text SMS

  • Twitter

  • LinkedIn

  • Facebook

  • events

  • user generated content

  • blogs

  • on premises

  • display advertisement

  • See 20 more

  • e-mail

  • mobile

  • social media

  • promotions

  • website

  • offline

  • mobile app

  • newsletter

  • coupons

  • trade shows

  • causes and charity

  • chat

  • mass media

  • phone calls

  • text SMS

  • Twitter

  • LinkedIn

  • Facebook

  • events

  • user generated content

  • blogs

  • on premises

  • display advertisement

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting