Comparison Summary
This comparison report of Zendesk Sunshine vs. Glue Up is based on a specific set of business needs and context. The comparison uses 1933 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sunshine and Glue Up
Zendesk Sunshine, and Glue Up belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
Glue Up focuses on Event Management with E-Mail, Engagement Management, Membership Management with E-Mail, Social Media Management with Social Media, etc.
"Zendesk is a platform that's really enabling us to focus on our customers. " - Daniel Santrella
"Our Chamber has been using Glue Up for over 2 years now and we are able to provide a much more professional service to our Members and to keep better track of new leads and our guests. We are overall very satisfied with the service. " - Anna Romagnoli
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
All-in-one CRM platform that helps build and grow community
Age
2007
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
29
61
Total Goals
(we found evidences for)
6
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Acquire customers
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Grow market share
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Improve internal communications
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Improve ROI
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Establish thought leadership
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Build brand awareness
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Improve efficiency
- See 8 more
Top Channels
Channels Used
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e-mail
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mobile
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social media
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promotions
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website
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offline
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mobile app
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newsletter
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coupons
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trade shows
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causes and charity
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chat
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mass media
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phone calls
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text SMS
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Twitter
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LinkedIn
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Facebook
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events
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user generated content
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blogs
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on premises
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display advertisement
- See 20 more
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e-mail
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mobile
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social media
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promotions
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website
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offline
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mobile app
-
newsletter
-
coupons
-
trade shows
-
causes and charity
-
chat
-
mass media
-
phone calls
-
text SMS
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Twitter
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LinkedIn
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Facebook
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events
-
user generated content
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blogs
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on premises
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display advertisement
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
