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Zendesk Sunshine vs SalesDesk: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zendesk Sunshine vs. SalesDesk is based on a specific set of business needs and context. The comparison uses 392 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sunshine and SalesDesk

Zendesk Sunshine, and SalesDesk belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

SalesDesk focuses on Sales Document Management with Promotions, Sales Call Management with E-Mail, Communication Management with E-Mail, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

logo SalesDesk

Focus area

Software Failure Risk

  • medium

About

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Sales Desk | The Best Business Development Solution

Age

2007

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

29

16

Total Goals
(we found evidences for)

6

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


workflow management



contact list management


social media management

social media analytics


sales document management

contract management

proposal & quote management


training & onboarding


helpdesk management


relationship management


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications


sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • phone calls

  • e-mail

  • promotions

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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No Data

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Business Setting