Comparison Summary
This comparison report of Zendesk Sunshine vs. Wise Agent is based on a specific set of business needs and context. The comparison uses 2106 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sunshine and Wise Agent
Zendesk Sunshine, and Wise Agent belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
Wise Agent focuses on Contact List Management with Phone Calls, Drip Marketing with E-Mail, Engagement Management with Phone Calls, Communication Management with E-Mail, etc.
"Zendesk is a platform that's really enabling us to focus on our customers. " - Daniel Santrella
"I love everything! It’s the ease of using it, as you can see I’m a little older than the millennials, and it’s so easy to use. And it’s affordable and it gives me everything I need. Also I can integrate it with BombBomb and send out videos to my cli...ents like “Happy Birthday." I just love it! " - Okie Arnot
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Real Estate CRM Software to increase the productivity
Age
2007
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
58
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
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Acquire customers
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Enhance customer relationships
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
- See 2 more
Top Channels
Channels Used
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e-mail
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phone calls
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newsletter
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website
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social media
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video
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text SMS
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Facebook
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Instagram
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offline
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user generated content
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blogs
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games
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point of sale
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Twitter
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events
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trade shows
- See 14 more
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e-mail
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phone calls
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newsletter
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website
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social media
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video
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text SMS
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Facebook
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Instagram
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offline
-
user generated content
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blogs
-
games
-
point of sale
-
Twitter
-
events
-
trade shows
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
