Comparison Summary
Introducing Zenloop and Injixo
Zenloop, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management, whereas Injixo belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Injixo focuses on Forecasting with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Contact List Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
injixo: Cloud Workforce Management for Contact Centers
Age
2016
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
73
20
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
- See 13 more
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Improve efficiency
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Improve ROI
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Scale best practices
Top Channels
Channels Used
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phone calls
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offline
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on premises
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website
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chat
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social media
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video
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omnichannel
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promotions
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e-mail
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Facebook
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Twitter
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newsletter
- See 10 more
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phone calls
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offline
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on premises
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website
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chat
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social media
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video
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omnichannel
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promotions
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e-mail
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Facebook
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Twitter
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newsletter
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
