Comparison Summary
This comparison report of Zenloop vs. Qualtrics Customer Experience is based on a specific set of business needs and context. The comparison uses 7299 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zenloop and Qualtrics Customer Experience
Zenloop, Qualtrics Customer Experience, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Qualtrics Customer Experience focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.
"With zenloop, we can easily set up email and slack notifications. This allows us to immediately and automatically forward critical feedback to the responsible employees. " - Sandra Friedrichs
"The Finder experience is a key differentiator for us, and partnering with Qualtrics ensures we stay one step ahead of the competition. " - Steve Lockwood
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics Customer Experience
Focus area
Qualtrics Customer Experience is better than Zenloop for
Software Failure Risk
About
Feedback Management to Automate customer retention.
Customer Experience Management to understand the customers’ experiences and take the right actions
Age
2016
2002
Financials
SERIES A
SERIES C
Business Need
Total Processes
(we found evidences for)
73
57
Total Goals
(we found evidences for)
16
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
-
Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
- See 13 more
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Enhance customer relationships
-
Acquire customers
-
Grow market share
-
Improve ROI
-
Increase sales & revenue
-
Increase customer life time value
-
Improve brand engagement
-
Build brand awareness
-
Improve digital and social presence
-
Scale best practices
-
Launch new products
-
Enter new markets internationally or locally
-
Establish thought leadership
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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promotions
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offline
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on premises
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social media
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support groups
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mobile
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text SMS
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point of sale
-
mobile app
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chat
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mass media
-
television
- See 12 more
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e-mail
-
phone calls
-
website
-
promotions
-
offline
-
on premises
-
social media
-
support groups
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
chat
-
mass media
-
television
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
