Comparison Summary
Introducing Zenloop and Qualtrics
Zenloop, Qualtrics, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
"With zenloop, we identify our customers' biggest pain points along their customer journey and can determine effective action measures to be taken. " - Julia Dimmler
"The speed, breadth, and agility of the Qualtrics Experience Management Platform helps Chobani deliver a great customer experience from start to finish. " - Maria Voronina
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
Survey, Research & Experience Management Software | Qualtrics
Age
2016
2002
Financials
SERIES A
SERIES C
Business Need
Total Processes
(we found evidences for)
73
109
Total Goals
(we found evidences for)
16
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve ROI
-
Increase customer life time value
-
Improve internal communications
-
Improve efficiency
-
Improve brand engagement
-
Scale best practices
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Launch new products
-
Build brand awareness
-
Establish thought leadership
-
Improve stakeholder relations
-
Reduce bounce
- See 13 more
-
Enhance customer relationships
-
Acquire customers
-
Build brand awareness
-
Grow market share
-
Establish thought leadership
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Increase customer life time value
-
Launch new products
-
Improve stakeholder relations
-
Improve digital and social presence
-
Improve internal communications
-
Manage risk
-
Improve consistency
-
Improve efficiency
- See 15 more
Top Channels
Channels Used
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e-mail
-
social media
-
offline
-
phone calls
-
promotions
-
website
-
trade shows
-
events
-
video
-
chat
-
mobile
-
review sites
-
user generated content
-
blogs
-
Twitter
-
causes and charity
-
Amazon
-
point of sale
-
Facebook
-
display advertisement
-
Slack
-
print media
-
magazine
-
movies
-
text SMS
-
G2crowd
-
LinkedIn
-
mobile app
-
on premises
-
Instagram
-
games
- See 28 more
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e-mail
-
social media
-
offline
-
phone calls
-
promotions
-
website
-
trade shows
-
events
-
video
-
chat
-
mobile
-
review sites
-
user generated content
-
blogs
-
Twitter
-
causes and charity
-
Amazon
-
point of sale
-
Facebook
-
display advertisement
-
Slack
-
print media
-
magazine
-
movies
-
text SMS
-
G2crowd
-
LinkedIn
-
mobile app
-
on premises
-
Instagram
-
games
- See 28 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
