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Zenloop vs Survey Planet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 4225 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and Survey Planet

Zenloop, Survey Planet, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates. " - Daniel Lang

"The UI and overall user experience! It’s great – really fast and intuitive. When I tried to create a survey on another platform, it took me about two hours. I’ve designed the same survey here in about 1/3 of this time. Great Job! " - Michal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than Survey Planet for

Software Failure Risk

  • low

logo Survey Planet

Focus area

Survey Planet is better than Zenloop for

Software Failure Risk

  • medium

About

Feedback Management to Automate customer retention.

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Age

2016

Financials

SERIES A

NA

Business Need

Total Processes
(we found evidences for)

73

11

Total Goals
(we found evidences for)

16

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting