Comparison Summary
This comparison report of Zesty.io vs. Newgen OmniDocs Contextual Content Services (ECM) is based on a specific set of business needs and context. The comparison uses 4373 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zesty.io and Newgen OmniDocs Contextual Content Services (ECM)
Zesty.io, and Newgen OmniDocs Contextual Content Services (ECM) belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zesty.io covers Content Management with Website, Engagement Management with Website, Communication Management with Website, Helpdesk Management, etc.
Newgen OmniDocs Contextual Content Services (ECM) focuses on Content Management with Omnichannel, Engagement Management with Omnichannel, Sales Document Management, Collaboration with Mobile, etc.
"Community polls, audio players, and other cool widgets and CMS plugins can be customized with Zesty.io whereas there was not as much flexibility to brand certain elements like that using previous systems. Many of those would have to be outside plugi...ns that didn’t really gel with our brand style. " - Kyle Lemmon
"We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continu...ity despite of WFH situation. All the documents that we require are available anywhere, anytime. With Newgen's implementation we have been able to " - Tri Indra Basoeki
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Newgen OmniDocs Contextual Content Services (ECM)
Focus area
Newgen OmniDocs Contextual Content Services (ECM) is better than Zesty.io for
Software Failure Risk
About
Zesty.io: The Headless CMS for Marketers + Developers
Anytime-anywhere content access and document management
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
30
72
Total Goals
(we found evidences for)
6
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Launch new products
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Grow market share
- See 3 more
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Enhance customer relationships
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Manage risk
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Improve ROI
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Increase sales & revenue
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Acquire customers
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Improve visibility
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Establish thought leadership
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve digital and social presence
- See 10 more
Top Channels
Channels Used
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omnichannel
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social media
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user generated content
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blogs
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mobile
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video
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mobile app
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Twitter
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out of home
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brochure
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e-mail
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phone calls
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website
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chat
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offline
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text SMS
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point of sale
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games
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on premises
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Facebook
- See 17 more
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omnichannel
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social media
-
user generated content
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blogs
-
mobile
-
video
-
mobile app
-
Twitter
-
out of home
-
brochure
-
e-mail
-
phone calls
-
website
-
chat
-
offline
-
text SMS
-
point of sale
-
games
-
on premises
-
Facebook
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
