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Zoho Connect vs erxes: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Connect vs. erxes is based on a specific set of business needs and context. The comparison uses 575 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Connect and erxes

Zoho Connect belong to a category of solutions that help Team Collaboration, whereas erxes belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Connect covers Collaboration, Communication Management with Chat, Knowledge Management, Engagement Management with Chat, etc.

erxes focuses on Engagement Management with Chat, Communication Management with E-Mail, Collaboration with Phone Calls, Knowledge Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Connect

Focus area

Zoho Connect is better than erxes for

Software Failure Risk

  • medium

logo erxes

Focus area

Software Failure Risk

  • medium

About

Employee intranet software to connect your business

erxes Inc | Open Source Growth Marketing Platform

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

22

Total Goals
(we found evidences for)

4

1

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


knowledge management


engagement management

engaging and following up


content management


sales document management


social media management

monitoring social media

scheduling post to social media



workflow management


customer feedback management


sales call management

meeting management




training & onboarding



calendar management


helpdesk management


sales review & feedback


contact list management




community building


conversion management


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 1 more
  • Increase sales & revenue

Top Channels

Channels Used

  • e-mail

  • mobile

  • mobile app

  • chat

  • review sites

  • Amazon

  • phone calls

  • video

  • Slack

  • See 6 more
  • e-mail

  • mobile

  • mobile app

  • chat

  • review sites

  • Amazon

  • phone calls

  • video

  • Slack

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting