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Compare Zoho CRM Plus vs BUSINESSNEXT '' formerly CRMNEXT ''

Failure Risk Guidance Security Report ?

Failure Risk for Zoho CRM Plus medium Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low
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Comparison Summary

For Zoho CRM Plus vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 4463 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zoho CRM Plus and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Zoho CRM Plus and BUSINESSNEXT '' formerly CRMNEXT ''

Zoho CRM Plus is more suited to businesses that require Engagement Management with Social Media and Social Media Management with Social Media where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Zoho CRM Plus and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Zoho CRM Plus for engagement management and engaging and following up where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for campaign monitoring and offer management .

logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Zoho CRM Plus for

Software Failure Risk

  • low

About

Zoho CRM Plus | The customer experience platform across every channel

The #1 CRM For Banking And Insurance

Age

1996

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

50

24

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (104)

Read Reviews (0)

engaging and following up

Read Reviews (63)

Read Reviews (0)

social media management

Read Reviews (39)

Read Reviews (289)

engaging on social media

Read Reviews (25)

Read Reviews (80)

managing social media account

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (30)

Read Reviews (0)

helpdesk management

Read Reviews (19)

Read Reviews (319)

collaboration

Read Reviews (17)

Read Reviews (183)

customer feedback management

Read Reviews (15)

Read Reviews (0)

lifetime value management

Read Reviews (14)

Read Reviews (0)

conversion management

Read Reviews (10)

Read Reviews (0)

competitive intelligence

Read Reviews (10)

Read Reviews (0)

workflow management

Read Reviews (8)

Read Reviews (1)

contact list management

Read Reviews (8)

Read Reviews (2)

knowledge management

Read Reviews (7)

Read Reviews (2)

training & onboarding

Read Reviews (7)

Read Reviews (0)

pipeline management

Read Reviews (5)

Read Reviews (0)

communication management

Read Reviews (5)

Read Reviews (0)

sending & publishing communications

Read Reviews (3)

Read Reviews (0)

promotion management

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

calendar management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting