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Zoho CRM Plus vs Genius Referrals: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. Genius Referrals is based on a specific set of business needs and context. The comparison uses 1286 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Genius Referrals

Zoho CRM Plus, Soffront, Salesseek, etc., belong to a category of solutions that help CRM, whereas Genius Referrals belong to a category of solutions that help Referral Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Genius Referrals focuses on Referral Management, Campaign Management, Content Management, Advertisement with Mass Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Genius Referrals for

Software Failure Risk

  • medium

logo Genius Referrals

Focus area

Genius Referrals is better than Zoho CRM Plus for

Software Failure Risk

  • low

About

Zoho CRM Plus | The customer experience platform across every channel

Referral Marketing solutions to reduce costs and maximize future growth.

Age

1996

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

50

22

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account

scheduling post to social media


social media marketing


helpdesk management



customer feedback management


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications



promotion management


discount management




generation of new leads


lead qualification


sales document management






referral management



content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • social media

  • website

  • display advertisement

  • chat

  • Whatsapp

  • Facebook

  • Twitter

  • mass media

  • radio

  • television

  • out of home

  • billboards

  • promotions

  • e-mail

  • Pinterest

  • LinkedIn

  • See 13 more
  • social media

  • website

  • display advertisement

  • chat

  • Whatsapp

  • Facebook

  • Twitter

  • mass media

  • radio

  • television

  • out of home

  • billboards

  • promotions

  • e-mail

  • Pinterest

  • LinkedIn

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting