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Zoho CRM Plus vs IXACT Contact: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zoho CRM Plus medium Failure Risk for IXACT Contact low
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Comparison Summary

This comparison report of Zoho CRM Plus vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 1839 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and IXACT Contact

Zoho CRM Plus, IXACT Contact, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"We Upgraded At The Beginning Of Quarantine To CRM Plus. Comes W/ The Crm, #Socialmedia Mgmt, Campaigns, Surveys, Project Assignments, Work Flow Charts, Surveys, Etc. Each Part Integrates With The Others So I Get The Bigger Picture Of Who's Engaging ...W/ What. " - Tom & Angela Balsamo

"Our agents love IXACT Contact's intuitive interface, and automated keep in touch functionality. We're especially pleased with IXACT Contact's partnership approach - they've done everything possible to make this project a complete success. We can't r...ecommend IXACT Contact highly enough. The software is amazing, and the team behind it top-notch. " - Nadeem Muhammed

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than IXACT Contact for

Software Failure Risk

  • medium

logo IXACT Contact

Focus area

IXACT Contact is better than Zoho CRM Plus for

Software Failure Risk

  • low

About

Zoho CRM Plus | The customer experience platform across every channel

Real Estate CRM & Marketing Automation System to win more business

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

54

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (104)

Read Reviews (21)

engaging and following up

Read Reviews (63)

Read Reviews (20)

social media management

Read Reviews (39)

Read Reviews (16)

engaging on social media

Read Reviews (25)

Read Reviews (6)

managing social media account

Read Reviews (2)

Read Reviews (2)

scheduling post to social media

Read Reviews (1)

Read Reviews (5)

social media marketing

Read Reviews (30)

Read Reviews (4)

helpdesk management

Read Reviews (19)

Read Reviews (7)

collaboration

Read Reviews (17)

Read Reviews (1)

customer feedback management

Read Reviews (15)

Read Reviews (0)

lifetime value management

Read Reviews (14)

Read Reviews (0)

conversion management

Read Reviews (10)

Read Reviews (9)

competitive intelligence

Read Reviews (10)

Read Reviews (0)

campaign management

Read Reviews (10)

Read Reviews (26)

workflow management

Read Reviews (8)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (79)

creating contact list

Read Reviews (1)

Read Reviews (11)

knowledge management

Read Reviews (7)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (0)

pipeline management

Read Reviews (5)

Read Reviews (5)

communication management

Read Reviews (5)

Read Reviews (42)

sending & publishing communications

Read Reviews (3)

Read Reviews (31)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (9)

promotion management

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (24)

lead qualification

Read Reviews (2)

Read Reviews (3)

sales document management

Read Reviews (2)

Read Reviews (7)

contract management

Read Reviews (1)

Read Reviews (4)

calendar management

Read Reviews (0)

Read Reviews (9)

content publishing

Read Reviews (0)

Read Reviews (2)

searching for content

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (9)

content publishing

Read Reviews (0)

Read Reviews (2)

searching for content

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting