Comparison Summary
This comparison report of Zoho CRM Plus vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 2054 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM Plus and Scratchpad
Zoho CRM Plus, Scratchpad, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.
Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.
"Zoho CRM Plus Implementation For Our Business Was Critical In Addressing The Changing Market Dynamics. Flexibility, Scalability, And A 360-Degree View Of The Customer Are Vital Features Of The Platform. Providing Faster Responses To Our Customers An...d Improving Customer Satisfaction During The COVID-19 Pandemic Is Very Dear To Our Organizational Culture. " - Umesh Padala
"As Chief Revenue Officer I literally use it everyday. I am hearing from our sales team they love it because it makes it so easy to manage their accounts and offers a much more efficient way of putting in updates real time. Thank you Scratchpad team! " - Scott Kiever
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM Plus | The customer experience platform across every channel
Fastest experience to update Salesforces
Age
1996
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
50
46
Total Goals
(we found evidences for)
6
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Grow market share
- See 3 more
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Launch new products
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Acquire customers
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Enhance customer relationships
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
