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Zoho CRM Plus vs TRACK CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 1280 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and TRACK CRM

Zoho CRM Plus, TRACK CRM, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All ...The Different Touchpoints Of The Customer Journey. " - Manolis Labovas

"We generated over $1.7 Million in outbound revenue. We would not have done that without TRACK. " - Anna Maria Vacations

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than TRACK CRM for

Software Failure Risk

  • medium

logo TRACK CRM

Focus area

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

Enterprise solution that connects all guest data points in one central location

Age

1996

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

50

36

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account


social media marketing


helpdesk management



customer feedback management


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification


sales document management

proposal & quote management






sales call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more
  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting