Comparison Summary
Introducing Zoho CRM and OptifiNow
Zoho CRM, OptifiNow, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.
OptifiNow focuses on Communication Management with Social Media, Social Media Management with Social Media, Engagement Management, Competitive Intelligence, etc.
"We can accurately track the entirety of a customer's journey and manage our solar installation projects from start to finish. " - Fred Greenhalgh
"As our business has scaled, OptifiNow has been a key partner. We have built a structured sales process that our agents to follow. We need to be able to quickly adjust and continuously improve it and keep up our growth and ROI. The OptifiNow software... and team has allowed us to do both. They are a great partner to our business. " - David Gonzalez
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
Marketing Automation, Lead Management
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
130
56
Total Goals
(we found evidences for)
19
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve consistency
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Build brand awareness
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Improve brand engagement
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Shorten ramp up time
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Improve visibility
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Establish thought leadership
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Increase customer life time value
- See 16 more
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Increase sales & revenue
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Acquire customers
-
Improve ROI
-
Scale best practices
-
Enhance customer relationships
-
Improve brand engagement
-
Improve stakeholder relations
-
Enter new markets internationally or locally
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Improve digital and social presence
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Improve internal communications
- See 7 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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Facebook
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Twitter
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phone calls
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LinkedIn
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video
- See 5 more
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social media
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e-mail
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text SMS
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Facebook
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Twitter
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phone calls
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LinkedIn
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video
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
