Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
-
Improve digital and social presence
-
Manage risk
-
Increase sales & revenue
- See 2 more
-
Improve ROI
-
Increase sales & revenue
-
Acquire customers
-
Enhance customer relationships
-
Grow market share
-
Improve digital and social presence
-
Improve efficiency
-
Scale best practices
-
Launch new products
-
Enter new markets internationally or locally
-
Improve consistency
- See 8 more
Top Channels
Channels Used
-
phone calls
-
e-mail
-
social media
-
website
-
offline
-
mass media
-
radio
-
out of home
-
billboards
-
display advertisement
-
Doubleclick
-
on premises
-
point of sale
-
video
-
review sites
-
Twitter
-
mobile
-
omnichannel
-
print media
-
text SMS
-
promotions
-
Yelp
-
magazine
-
newspaper
-
support groups
-
television
-
user generated content
-
blogs
- See 25 more
-
phone calls
-
e-mail
-
social media
-
website
-
offline
-
mass media
-
radio
-
out of home
-
billboards
-
display advertisement
-
Doubleclick
-
on premises
-
point of sale
-
video
-
review sites
-
Twitter
-
mobile
-
omnichannel
-
print media
-
text SMS
-
promotions
-
Yelp
-
magazine
-
newspaper
-
support groups
-
television
-
user generated content
-
blogs
- See 25 more