Zoho Forms Overview

Zoho Forms is a robust online form builder for businesses to create and share forms easily. It enables seamless team collaboration and offers a free trial.

Use Cases

Customers recommend Workflow Management, Customer Feedback Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho Forms.

Other use cases:

  • Contact List Management
  • Sending & Publishing Communications
  • Social Media Management
  • Training & Onboarding
  • Collaboration
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Forms.

Other priorities:

  • Improve Digital And Social Presence
  • Manage Risk
  • Increase Sales & Revenue
See all business priorities See less business priorities

Zoho Forms Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Forms works with different mediums / channels such as Mobile. Newsletter. Website etc.

Zoho Forms's features include Templates, Feedback Surveys, Alerts: Popups & Notifications, etc. and Zoho Forms support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Zoho Forms analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business." - Raghav Somani

Zoho Forms, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Forms

Top Industries

  • Information Technology and Services
  • Computer Software
  • Consumer Electronics

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Zoho Forms is popular in Information Technology And Services, Computer Software, and Consumer Electronics and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Zoho Forms Use Cases

How does Zoho Forms facilitate Workflow Management?

What Are the key features of Zoho Forms for Customer Feedback Management?

How does Zoho Forms facilitate Generation Of New Leads?

How can Zoho Forms optimize your Contact List Management Workflow?

How can Zoho Forms optimize your Sending & Publishing Communications Workflow?

24+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well Zoho Forms solved their Other Demand Generation needs. Cuspera uses 844 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

Raghav Somani

CEO

Headphone Zone

Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business. Testimonial By Raghav Somani
Zoho Forms testimonial

Trey Diller

Co-Founder

Inspire Productions LLC

The mobile apps are very quick and user-friendly. Everything is electronic. Zoho Forms is amazing for staying organized — from event organization to vendor management. Everyone's happy! Testimonial By Trey Diller
Zoho Forms testimonial

Conan Power

I.S. Analyst

Waterford City Council

We've converted several paper-based processes from paper to online — all thanks to Zoho Forms! Most of our customers ask, "Can we do this online?" Zoho Forms was our answer to them. Testimonial By Conan Power
CUSTOMERS TESTIMONIALS
Zoho Forms testimonial

Raghav Somani

CEO

Headphone Zone

Our company needed a tool like Zoho Forms to help generate leads. Easy embedding of forms onto our website and seamless tracking using the Adwords integration made Zoho Forms the perfect fit for our business. Testimonial By Raghav Somani
Zoho Forms testimonial

Trey Diller

Co-Founder

Inspire Productions LLC

The mobile apps are very quick and user-friendly. Everything is electronic. Zoho Forms is amazing for staying organized — from event organization to vendor management. Everyone's happy! Testimonial By Trey Diller
Zoho Forms testimonial

Conan Power

I.S. Analyst

Waterford City Council

We've converted several paper-based processes from paper to online — all thanks to Zoho Forms! Most of our customers ask, "Can we do this online?" Zoho Forms was our answer to them. Testimonial By Conan Power

Case Studies

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Frequently Asked Questions(FAQ)

for Zoho Forms

What is Zoho Forms?

Zoho Forms is a powerful online form builder for business. It helps to create and share forms online, collect data, and collaborate with the team on the go. It helps to acquire customers and improve digital and social presence.

Some of its features include creating forms without having to code, collecting data from all channels, instant notifications whenever a new record is submitted or updated, view, analyze, and optimize data for better conversions.

What is Zoho Forms used for?

Zoho Forms is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Customer Feedback Management and Generation Of New Leads .

What are the top features of Zoho Forms?

Templates, Feedback surveys and Alerts: popups & Notifications are some of the top features of Zoho Forms.

Who uses Zoho Forms?

Zoho Forms is used by Information Technology And Services, Computer Software and Consumer Electronics among other industries.

What are Zoho Forms alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Zoho Forms.

Where is Zoho Forms located?

Zoho Forms is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Forms for workflow management and customer feedback management

Zoho Forms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (18)
Custom Reports

3.25/5 ★

Read Reviews (154)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (18)
Custom Reports

3.25/5 ★

Read Reviews (154)

Software Failure Risk Guidance

?

for Zoho Forms

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Forms

Zoho Corporation Pvt. Ltd News

Product

Introducing Zoho Backstage 3.0: Smarter tools for impactful events

Zoho has launched Zoho Backstage 3.0, enhancing its event management platform with accessibility features, smarter RSVP management, and a redesigned mobile app. The update includes new tools for ticketing, communication, and compliance, such as dynamic pricing, WhatsApp integration, and HIPAA compliance. These enhancements aim to improve event planning, attendee engagement, and operational efficiency.

Product

Introducing Zia Hubs: An intelligent tool to extract information from raw enterprise data

Zoho has introduced Zia Hubs, an AI-driven tool within Zoho WorkDrive, designed to unify and analyze scattered enterprise data. This tool organizes content into dedicated hubs, enabling seamless access to business intelligence across platforms without altering existing file structures. Currently in beta in the US, Zia Hubs aims to enhance productivity by providing centralized insights and is set for public release by Q3 2025.

Product

Nova release '25: From intelligent automation to deeper insights

Zoho SalesIQ's Nova '25 release introduces over 25 new features and enhancements. Key updates include AI-driven automation, expanded IM channel capabilities, and new integrations with Bigin by Zoho CRM and Zoho Lens. The release also enhances Zobot with new templates and performance metrics, and adds features like WhatsApp broadcast and Instagram Story replies.

Partnership

Click, connect, automate: Your meetings just got an upgrade

Zoho has integrated its virtual meeting platform, Zoho Meeting, with Zapier to automate meeting-related tasks. This integration allows users to automate follow-up emails, team notifications, calendar updates, and data logging across over 5,000 apps without coding. The collaboration aims to enhance productivity by reducing manual work associated with meetings.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE