Overview: Zoho Forms and Typeform as Other Demand Generation Category solutions.

Zoho Forms and Typeform cater to enterprises seeking demand generation solutions, focusing on distinct operational capabilities. Zoho Forms excels in workflow and customer feedback management, favoring structured integration and analytics for large IT firms. Its support is robust, albeit limited in phone and email options. Typeform champions customer engagement with its feedback collection and innovative conversational surveys. It integrates AI features and provides extensive 24/7 and email support, appealing to marketing and education sectors across diverse business scales.

Zoho Forms: Zoho Forms is a robust online form builder for businesses to create and share forms easily. It enables seamless team collaboration and offers a free trial.

Typeform: Typeform offers people-friendly forms and surveys, enabling users to create interactive forms without coding. Templates are available for quizzes, research, feedback, lead generation, and more.

Zoho Forms and Typeform: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Zoho Forms facilitates workflow and customer feedback management, supporting lead generation and social media management for operational efficiency. read more →

Typeform enhances customer experience by soliciting feedback and conducts engaging conversational surveys, serving diverse communication needs. read more →

Business Goals

Zoho Forms supports acquiring customers and enhancing customer relationships, suitable for IT-driven strategies. read more →

Typeform assists in acquiring customers and improving brand engagement through its focus on online forms and surveys. read more →

Core Features

Zoho Forms offers strong integration, analytics, and custom reporting features, aligned with large-scale IT operations. read more →

Typeform boasts AI-powered tools and extensive custom reporting capabilities, ideal for marketing insights and analytics. read more →

Vendor Support

Zoho Forms provides chat and round-the-clock support, emphasizing website and email as primary channels. read more →

Typeform offers extensive 24/7 support, with a preference for email and chat engagement. read more →

Segments and Industries

Zoho Forms predominantly serves large enterprises in IT and computer software fields. read more →

Typeform is widely used across large enterprises, geared towards marketing, advertising, and education sectors. read more →

Operational Alignment

Zoho Forms integrates smoothly into IT-driven workflows, suitable for structured enterprise environments. read more →

Typeform aligns with businesses focusing on customer engagement and innovative survey methods. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Chat Support

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24/7 Support

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Phone Support

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Email Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Zoho Forms and Typeform

What solutions does Zoho Forms and Typeform provide for Improve Customer Experience By Collecting Feedback?

Zoho Forms and Typeform are both used to gather customer feedback. Zoho Forms allows users to quickly create surveys for a variety of purposes, including collecting feedback, gathering leads, and managing tasks. Typeform focuses on creating aesthetically pleasing surveys that are easily accessible on mobile devices. Typeform is particularly useful for customer satisfaction surveys and market research. Both tools have limitations; for example, Typeform lacks robust integration with other business tools.

"...Either to collect customers' feedback or to collect new leads and prospects, Zoho Forms has been really a helpful tool for our business...." Peer review by Kreeti P., Digital Marketing Manager, Restaurants

"...NPS surveys with a friedly layout Informative quizz with images, v deos...." Peer review by Consultant

How efficiently Does Zoho Forms and Typeform manage your Acquire Customers By Online Contact Form?

Zoho Forms and Typeform are both used for generating new leads. Zoho Forms offers integration with other Zoho products, such as Zoho CRM and MarketingHub, allowing for automated workflows based on lead information. Typeform emphasizes user-friendly design, which can be helpful for creating visually appealing forms that enhance the lead generation process. However, both tools may require integration with third-party software for lead notification.

"...Using Zoho Forms, we are efficiently generating leads for our business online through various channels such as webpage and social media pages...." Peer review by Gayatri S

"...Typeform has many great web form templates for vastly different uses from lead generation to student quizzes...." Peer review by Tyrell L, Associate Account Manager