Overview: Zoho Meeting and Cisco Webex as Webinar and Conferencing Category solutions.

Zoho Meeting and Cisco Webex both cater to the webinar and conferencing needs of diverse industries, but they vary in scale and feature emphasis. Zoho Meeting is often embraced by larger enterprises seeking detailed integration and custom reports, benefiting industries such as IT and marketing. Cisco Webex is widely preferred for its robust security, ease of migration, and extensive AI features, making it suitable for IT services and software industries, including a significant number of small to mid-sized businesses.

Zoho Meeting: Zoho Meeting is a cloud-based software for hosting virtual meetings, web, and video conferences. It offers free trials for team meetings, sales presentations, and more.

Cisco Webex: Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.

Zoho Meeting and Cisco Webex: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Zoho Meeting focuses on collaboration, sales call and meeting management, and enhancing attendee engagement, suiting users managing sales teams or organizing online events. read more →

Cisco Webex excels in collaboration, sale call, and meeting management, with significant strengths in content and conference call management, aiding users in diverse meeting-intensive settings. read more →

Business Goals

Zoho Meeting helps businesses attract attendees, enhance customer relationships, and improve internal communications, aligning with teams launching new products or growing presence. read more →

Cisco Webex supports attracting attendees, improving internal communications, and enhancing customer relationships, ideal for organizations scaling best practices or expanding market reach. read more →

Core Features

Zoho Meeting offers integration, custom reports, and data management capabilities, serving organizations looking for strong analytics and privacy features. read more →

Cisco Webex boasts extensive data import, security, AI features, and custom reports, appealing to tech-savvy companies requiring robust compliance and analysis solutions. read more →

Vendor Support

Zoho Meeting provides 24/7 chat and email support, catering to large enterprises preferring consistent, yet less immediate support options. read more →

Cisco Webex delivers comprehensive 24/7 phone, chat, and email support, catering to businesses requiring prompt and broad-based assistance. read more →

Segments and Industries

Zoho Meeting is predominantly used by large enterprises in IT, marketing, and education sectors, aligning with organizations needing tailored communication strategies. read more →

Cisco Webex primarily serves small to mid-sized enterprises across IT, software, education, and other sectors, favored by tech-driven and collaborative businesses. read more →

Operational Alignment

Zoho Meeting fits businesses seeking integration-friendly environments with complex data needs, appealing to large-scale operations. read more →

Cisco Webex is ideal for varied operational environments, providing flexible, scalable solutions for businesses of all sizes with specialized communication demands. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Chat Support

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Email Support

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24/7 Support

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Phone Support

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Others

Custom Reports

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Analytics

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AI Powered

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Most deployed common Use Cases for Zoho Meeting and Cisco Webex

What solutions does Zoho Meeting and Cisco Webex provide for Collaboration?

Zoho Meeting and Cisco Webex both allow users to share screens, conduct audio and video calls, and host online meetings. Zoho Meeting is simpler and more affordable, ideal for basic collaboration needs. Cisco Webex offers a wider range of features, including document sharing and integrated audio, making it suitable for more complex collaboration scenarios. However, both tools have limitations, as Zoho Meeting sometimes experiences glitches and Cisco Webex can be complicated and has issues with certain devices.

"...I like to be able to do live polls while I do the video conferences to know the opinion of my clients...." Peer review by Lin W, Sales Marketing Manager, Telecommunications

"...Video conferencing is important because we can use it to share visual materials such as maps and diagrams with our customers...." Peer review by Elisa Albertini, Collaboration and Videoconferencing Solution Leader, Saipem

What Are the key features of Zoho Meeting and Cisco Webex for Conference Call Management?

Zoho Meeting and Cisco Webex both offer conference call management features. Zoho Meeting prioritizes ease of use and affordability, allowing users to schedule webinars and conference calls with international participants. Cisco Webex focuses on reliability and integration with existing tools, offering stable video conferencing and strong screen sharing capabilities. However, both platforms have limitations, including occasional voice quality issues in Zoho Meeting and interface difficulties in Cisco Webex.

"...Zoho Meeting has a nice interface and it simple to use if you are looking to schedule webinars or conference calls...." Peer review by Lea Williams

"...I use this product on a daily basis for web conferences with my colleagues and supplier contacts...." Peer review by Anonymous Reviewer, Automotive