cuspera logo CUSPERA

Zoho Survey vs Ambassify: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Survey vs. Ambassify is based on a specific set of business needs and context. The comparison uses 4957 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Survey and Ambassify

Zoho Survey, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management, whereas Ambassify belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.

Ambassify focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management with Promotions, Communication Management with Social Media, etc.

"ZOHO Survey is a godsend! Surveys are easy to make. It's seamless for respondents, and reports are easy to generate. We could not be more pleased. Thank you ZOHO! " - Dr. Gregory Brock

"What satisfies us the most, is the usability of the Ambassify platform and the user-friendly overview of the different campaigns. It has been surprisingly easy to integrate our 50k+ database and filter this huge amount of data into a trustworthy com...munity of vocal advocates to interact with. It's a real pleasure to activate our community members in a simple and playful way. By giving us feedback on a regular basis, they contribute to the realization of our idea of co-creation. " - Ellen Van Wulpen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Survey

Focus area

Zoho Survey is better than Ambassify for

Software Failure Risk

  • low

logo Ambassify

Focus area

Software Failure Risk

  • medium

About

Survey Software to experience the craft of survey creation.

Employee Engagement and Advocacy solution

Age

1996

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

59

33

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


communication management

sending & publishing communications


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account





sales document management

proposal & quote management

contract management


sales review & feedback


content management


training & onboarding


products & pricelist management


campaign management

campaign analytics

campaign monitoring



knowledge management


personalized marketing


helpdesk management


workflow management


rating and review management




contact list management

creating contact list


sales call management


relationship management






customer case management


generation of new leads


social media marketing


competitive intelligence


loyalty management

identify target customers


performance management


community building


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • See 8 more
  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • See 5 more

Top Channels

Channels Used

  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more
  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting