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Zonka Feedback vs Cvent online survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zonka Feedback vs. Cvent online survey is based on a specific set of business needs and context. The comparison uses 3827 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zonka Feedback and Cvent online survey

Zonka Feedback, Cvent online survey, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Cvent online survey focuses on Engaging Conversational Surveys with E-Mail, Collecting Feedback with Promotions, Event Management with Mobile, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zonka Feedback

Focus area

Zonka Feedback is better than Cvent online survey for

Software Failure Risk

  • low

logo Cvent online survey

Focus area

Cvent online survey is better than Zonka Feedback for

Software Failure Risk

  • low

About

Feedback Software & Survey App to collect feedback from customers and employees

Online Web Survey Software for your simple and complex survey needs

Age

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

43

40

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


helpdesk management



sales document management


contact list management


loyalty management

customise loyalty program



rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


training & onboarding


competitive intelligence




trade show marketing



community building


customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • mobile

  • promotions

  • mobile app

  • offline

  • social media

  • video

  • games

  • on premises

  • chat

  • trade shows

  • events

  • causes and charity

  • See 11 more
  • e-mail

  • website

  • mobile

  • promotions

  • mobile app

  • offline

  • social media

  • video

  • games

  • on premises

  • chat

  • trade shows

  • events

  • causes and charity

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting