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Zonka Feedback vs QuickTapSurvey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zonka Feedback vs. QuickTapSurvey is based on a specific set of business needs and context. The comparison uses 4394 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zonka Feedback and QuickTapSurvey

Zonka Feedback, QuickTapSurvey, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

QuickTapSurvey focuses on Trade Show Marketing with Offline, Collecting Feedback with Mobile, Motivation Management, Engaging Conversational Surveys with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zonka Feedback

Focus area

Zonka Feedback is better than QuickTapSurvey for

Software Failure Risk

  • low

logo QuickTapSurvey

Focus area

QuickTapSurvey is better than Zonka Feedback for

Software Failure Risk

  • low

About

Feedback Software & Survey App to collect feedback from customers and employees

Survey Software for Data Collection to capture leads and customer feedback

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

43

38

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


helpdesk management



sales document management


contact list management

creating contact list


loyalty management

customise loyalty program



rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


training & onboarding



generation of new leads


trade show marketing


motivation management



business development





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more
  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting