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Zonka Feedback vs Survey Planet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zonka Feedback vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 3341 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zonka Feedback and Survey Planet

Zonka Feedback, Survey Planet, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"Zonka App has really really helped us a lot to improve our feedback collection and analysis system. " - Vinit R

"I just wanted to let you know that SurveyPlanet is a great business tool, helping my organization obtain some really important feedback from key stakeholders. Data we will now be using to refine our customer and volunteer experiences throughout the ...year. The online survey tools are incredibly user-friendly, and the survey proposition is far more useful than we ever thought it was going to be. SurveyPlanet has enabled us to obtain important information easily and I a format that is powerful and unambiguous, So thank you! " - Tony Yorke

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zonka Feedback

Focus area

Zonka Feedback is better than Survey Planet for

Software Failure Risk

  • low

logo Survey Planet

Focus area

Software Failure Risk

  • medium

About

Feedback Software & Survey App to collect feedback from customers and employees

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

43

11

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


helpdesk management



sales document management


contact list management


loyalty management

customise loyalty program



rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting