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Zonka Feedback vs SurveyLegend: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zonka Feedback vs. SurveyLegend is based on a specific set of business needs and context. The comparison uses 5790 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zonka Feedback and SurveyLegend

Zonka Feedback, SurveyLegend, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

SurveyLegend focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zonka Feedback

Focus area

Zonka Feedback is better than SurveyLegend for

Software Failure Risk

  • low

logo SurveyLegend

Focus area

Software Failure Risk

  • medium

About

Feedback Software & Survey App to collect feedback from customers and employees

Survey App to create mobile-friendly surveys with ease

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

39

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


helpdesk management



sales document management


contact list management


loyalty management

customise loyalty program



rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


training & onboarding





content management







Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more
  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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high

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Business Setting