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Zonka Feedback vs SurveySparrow 360 Assessment: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zonka Feedback vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 2932 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zonka Feedback and SurveySparrow 360 Assessment

Zonka Feedback, SurveySparrow 360 Assessment, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.

"Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful. " - Griswold Home Care

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zonka Feedback

Focus area

Zonka Feedback is better than SurveySparrow 360 Assessment for

Software Failure Risk

  • low

logo SurveySparrow 360 Assessment

Focus area

Software Failure Risk

  • medium

About

Feedback Software & Survey App to collect feedback from customers and employees

Feedback Software Evaluate performance, the complete 360 degree way.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

6

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


helpdesk management



sales document management


contact list management


loyalty management

customise loyalty program



rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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No Data

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Business Setting