Comparison Summary
This comparison report of Zonka Feedback vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 7883 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zonka Feedback and SurveySparrow Enterprise
Zonka Feedback, SurveySparrow Enterprise, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.
"Zonka Feedback App has really really helped us a lot to improve our feedback collection and analysis system. " - Select CITYWALK Mall
"We have been very satisfied with SurveySparrow and their customer support. The survey platform has helped us to gather user feedback in a very efficient way and their customer support has been very helpful and fast with any questions or problems. " - Jaakko Jalkanen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Zonka Feedback
Focus area
Zonka Feedback is better than SurveySparrow Enterprise for
Software Failure Risk
SurveySparrow Enterprise
Focus area
SurveySparrow Enterprise is better than Zonka Feedback for
Software Failure Risk
About
Feedback Software & Survey App to collect feedback from customers and employees
SurveySparrow | Online Survey Platform
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
43
15
Total Goals
(we found evidences for)
3
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
Top Channels
Channels Used
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
-
omnichannel
-
Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
