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Zuora vs Workiva: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zuora vs. Workiva is based on a specific set of business needs and context. The comparison uses 6278 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zuora and Workiva

Zuora, Workiva, Chargebee Subscription Management, Chargify Subscription management, etc., belong to a category of solutions that help Revenue Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zuora covers Subscription Management, Sales Document Management, Billing And Invoice Management, Engagement Management, etc.

Workiva focuses on Collaboration, Workflow Management, Market Research with User Generated Content, Content Management, etc.

"We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience " - Ken Cornick

"I have greater control over our budget and process now, The team can divide up a document, and different analysts can work on separate sections simultaneously. The solution automatically manages the versions. “It’s easy to note what people are doing..., when, and why. " - Patrick Cornell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zuora

Focus area

Zuora is better than Workiva for

Software Failure Risk

  • medium

logo Workiva

Focus area

Software Failure Risk

  • low

About

Zuora | The Subscription Economy Platform. The world’s only subscription order-to-revenue platform that makes it much easier for companies to manage ongoing subscriber relationships.

Cloud Platform that simplifies the complexities of reporting and compliance.

Age

2007

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

85

39

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction


subscription management


sales document management

proposal & quote management

contract management


billing and invoice management


engagement management

engaging and following up

engaging with scheduling & cadence


workflow management


products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


revenue cycle management


helpdesk management


lifetime value management


payment management



contact list management



account management


competitive intelligence



social media management

social media analytics


relationship management



lead qualification

lead qualification: technographic


rating and review management



generation of new leads


customer feedback management

measuring customer satisfaction


sales commission management





business development


international marketing





training & onboarding


campaign management

campaign monitoring





promotion management


knowledge management


membership management


content management


courses & assessment

create learning path





performance management


compliance & governance


trade show marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Launch new products

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve consistency

  • Improve ROI

  • Improve digital and social presence

  • Increase customer life time value

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 13 more
  • Manage risk

  • Scale best practices

  • Improve visibility

  • Establish thought leadership

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Improve ROI

  • Acquire customers

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • offline

  • e-mail

  • trade shows

  • social media

  • on premises

  • chat

  • Slack

  • See 6 more
  • user generated content

  • blogs

  • offline

  • e-mail

  • trade shows

  • social media

  • on premises

  • chat

  • Slack

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting