Zuora Overview
Zuora offers industry-leading subscription and monetization solutions. Businesses benefit from tailored models, including subscriptions, consumption, or hybrid approaches.
Use Cases
Customers recommend Subscription Management, Sales Document Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Zuora.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora.
Zuora Use-Cases and Business Priorities: Customer Satisfaction Data
Zuora's features include Recording, Calculator, Dashboard, etc. and Zuora support capabilities include Phone Support, Chat Support, Email Support, etc. also Zuora analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process." - Tom Bucklar
Peer review evidence (same sources as the product rating summary)
"...Subscription Management - Tracking subscription versions, amendmentsSubscription Billing - Providing pro-rated billing, detailed or rolled up billing depending on requirementsSubscription Product Mapping - Several options for tiered and volume pricing as well as usage modelling within the system that align to most use cases...." Peer review by Matthew Robinson, Principal Solution Architect, CloudStarter Labs
"...It s a seamless, end to end experience for customers, and it s easy for our sales, contracts, and billing teams...." Peer review by Barrie Effron, VP of Business Analytics and PMO, eMoney Advisor
"...Zuora is used mainly by our finance and accounting departments to manage invoicing and our product catalog...." Peer review by Verified User, Director in Finance and Accounting, Computer Software
Zuora, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zuora
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
Zuora is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.
Zuora Customer wins, Customer success stories, Case studies
Why is Zuora the best choice for Subscription Management?
How can Zuora enhance your Sales Document Management process?
How does Zuora facilitate Billing And Invoice Management?
How can Zuora optimize your Engagement Management Workflow?
Why is Zuora the best choice for Workflow Management?
10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process. Testimonial By Tom Bucklar |
|
Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business. |
|
With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands. Testimonial By Rahma Samow |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tom Bucklar Director of IOT & Channel Solutions Caterpillar |
Our relationship with Zuora is important to us because Zuora is helping us transition from a lot of manual-based subscriptions to fully automating that process. Testimonial By Tom Bucklar |
|
Kelly Steckelberg CFO Zoom |
Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business. |
|
Rahma Samow Head of Digital Health Global Siemens Healthineers |
With Zuora running in the background, we are well-equipped to deliver sustainable value to our customers, based on dynamically evolving offerings that fit the healthcare industry & care providers’ demands. Testimonial By Rahma Samow |
Modern Businesses Run on Zuora
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zuora
What is Zuora?
Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. It serves the IT, media, healthcare, education, and other sectors. Zuora caters to various industries comprising software, hardware, media, transportation, construction, healthcare, education, retail, Internet of Things, and others worldwide.
Zuora makes it easy to manage subscriptions and keep up with fast changing go-to-market strategies on a single platform. It offers Zuora Central platform that acts as an intelligent subscription management hub that automates the subscription order-to-cash process, including quoting, billing, collections, analytics, and revenue recognition.
Zuora products include Zuora Billing, Zuora RevPro, Zuora CPQ, and Zuora Collect. Zuora Marketplace features apps that extend Zuora to be the perfect fit for business. It browse apps and pre-built integrations that meet the unique needs for every role, geography, and industry business tackles.
What is Zuora used for?
What are the top features of Zuora?
Who uses Zuora?
What are Zuora alternatives?
Where is Zuora located?
Peers used Zuora for subscription management and sales document management
Zuora Competitors
Zuora Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (383) |
| Custom Reports | Read Reviews (580) |
Zuora Integrations
Zuora integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zuora
Software Failure Risk Guidance
?for Zuora
Overall Risk Meter
Top Failure Risks for Zuora
Zuora, INC. News
Zuora to be Acquired for $1.7 Billion
Zuora, Inc. announced its acquisition by Silver Lake and GIC for $1.7 billion, with shareholders receiving $10 per share. The transaction, expected to close in early 2025, will see Zuora become privately held, retaining its headquarters in Redwood City. Tien Tzuo will continue as CEO, leading the company in its monetization solutions.
Zuora Pushes AI Agents Deeper into Quote-to-Cash Finance Work
Zuora has expanded its AI capabilities within its quote-to-cash platform, introducing new agents for catalog management, CPQ, and revenue operations. These agents assist finance teams by automating complex tasks such as product catalog maintenance, pricing changes, and workflow troubleshooting. The AI operates within existing system controls, ensuring compliance with approval flows and audit logging. This integration aims to enhance productivity in high-friction finance tasks.
Zuora Expands Zuora AI with New Agents for Finance Teams
Zuora has expanded its AI platform with new agents designed to enhance finance workflows, specifically targeting quote-to-cash processes. These agents automate tasks such as catalog management, CPQ configuration, and workflow automation, aiming to boost productivity by reducing manual efforts and operational overhead.
Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability
Zuora has introduced AI agents within its quote-to-cash platform, enhancing auditability and execution in financial workflows. These AI agents support contract analysis, revenue allocation, audit response generation, and collections prioritization. The update aims to integrate AI into financial processes, allowing finance teams to simulate accounting outcomes and execute workflows with governance. This development addresses challenges in AI integration and explainability in finance.
Zuora, INC. Profile
HQ Location
3050 South Delaware Street, Suite 301,San Mateo, CA 94403
Employees
501-1000
Social
Financials
IPO
