Zuora Overview

Zuora offers industry-leading subscription and monetization solutions. Businesses benefit from tailored models, including subscriptions, consumption, or hybrid approaches.

Use Cases

Customers recommend Subscription Management, Sales Document Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using Zuora.

Other use cases:

  • Engagement Management
  • Workflow Management
  • Products & Pricelist Management
  • Communication Management
  • Revenue Cycle Management
  • Helpdesk Management
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Consistency
  • Improve ROI
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Internal Communications
See all business priorities See less business priorities

Zuora Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora's features include Recording, Calculator, Dashboard, etc. and Zuora support capabilities include Phone Support, Chat Support, Email Support, etc. also Zuora analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zuora Collect AI has helped us recover more revenue and keep more subscribers. We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer. Our payment success rate has already increased by 18...% in just two months." - Daniel Wette

Zuora, Chargebee Subscription Management, Chargify Subscription management, Recurly, BillingPlatform, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Zuora is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Zuora Use Cases

How can Zuora optimize your Subscription Management Workflow?

What Are the key features of Zuora for Sales Document Management?

How can Zuora enhance your Billing And Invoice Management process?

How can Zuora enhance your Engagement Management process?

What makes Zuora ideal for Workflow Management?

56+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Zuora solved their Revenue Management needs. Cuspera uses 4133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zuora testimonial

Daniel Wette

CEO

rankingCoach

Zuora Collect AI has helped us recover more revenue and keep more subscribers. We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer. Our payment success rate has already increased by 18% in just two months. Testimonial By Daniel Wette
Zuora testimonial

Ken Cornick

President and Co-founder

CLEAR

We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience Testimonial By Ken Cornick
Zuora testimonial

Eric Johnson

Former SVP and CIO

DocuSign

The strategic importance of digital transformation to organizations of every size, industry and geography has accelerated adoption of DocuSign around the world. Testimonial By Eric Johnson
CUSTOMERS TESTIMONIALS
Zuora testimonial

Daniel Wette

CEO

rankingCoach

Zuora Collect AI has helped us recover more revenue and keep more subscribers. We put an end to the rule-based payment retries, and replaced it with machine learning that adapts to every customer. Our payment success rate has already increased by 18% in just two months. Testimonial By Daniel Wette
Zuora testimonial

Ken Cornick

President and Co-founder

CLEAR

We were really challenged before cutting over to Zuora because we had a very inflexible system. We didn't have the ability to test pricing or even let our customers update credit cards online, which was a terrible customer experience Testimonial By Ken Cornick
Zuora testimonial

Eric Johnson

Former SVP and CIO

DocuSign

The strategic importance of digital transformation to organizations of every size, industry and geography has accelerated adoption of DocuSign around the world. Testimonial By Eric Johnson

Case Studies

COMPANY INDUSTRY CASE STUDIES
Zuora case study
Hospital & Health Care
Hospital & Health Care
Case Study Siemens Healthineers

Siemens Healthineers used Zuora automation to tame the complexity of their subscription offerings, shortened processing time by 75% and accelerated patient insights.

Read More
Zuora case study
Computer Software
Computer Software
Case Study rankingCoach

How rankingCoach used Zuora to scale globally

Read More
Zuora case study
Information Technology and Services
Information Technology and Services
Case Study Zoom

Zoom achieved triple-digit growth ($30M to $1B+) without being held back by its billing or revenue infrastructure.

Read More

Video

Modern Businesses Run on Zuora

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zuora

What is Zuora?

Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. It serves the IT, media, healthcare, education, and other sectors. Zuora caters to various industries comprising software, hardware, media, transportation, construction, healthcare, education, retail, Internet of Things, and others worldwide.

Zuora makes it easy to manage subscriptions and keep up with fast changing go-to-market strategies on a single platform. It offers Zuora Central platform that acts as an intelligent subscription management hub that automates the subscription order-to-cash process, including quoting, billing, collections, analytics, and revenue recognition.

Zuora products include Zuora Billing, Zuora RevPro, Zuora CPQ, and Zuora Collect. Zuora Marketplace features apps that extend Zuora to be the perfect fit for business. It browse apps and pre-built integrations that meet the unique needs for every role, geography, and industry business tackles.

What is Zuora used for?

Zuora is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Subscription Management, Sales Document Management and Billing And Invoice Management .

What are the top features of Zuora?

Recording, Calculator and Dashboard are some of the top features of Zuora.

Who uses Zuora?

Zuora is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora alternatives?

Where is Zuora located?

Zuora is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora for subscription management and sales document management

Zuora Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.91/5 ★

Read Reviews (19)
Analytics

4.29/5 ★

Read Reviews (383)
Custom Reports

3.12/5 ★

Read Reviews (580)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.91/5 ★

Read Reviews (19)
Analytics

4.29/5 ★

Read Reviews (383)
Custom Reports

3.12/5 ★

Read Reviews (580)

Software Failure Risk Guidance

?

for Zuora

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora

Zuora, INC. News

BlueSnap and Zuora to enable clients to optimise their global payment capabilities - The Paypers

BlueSnap partners with Zuora to enhance global payment capabilities for subscription businesses, simplifying payment processes and reducing costs.

08/12/2024 - source

Zuora Announces New Asia-Pacific Data Center - Business Wire

Zuora is launching a new data center in the Asia-Pacific region to enhance service reliability and performance for customers in that area.

11/11/2024 - source

Zuora Launches Japan Data Center, Promises 30x Faster Performance for APAC Growth | ZUO Stock News - StockTitan

Zuora has launched a new data center in Japan, offering 30 times faster performance to support growth in the Asia-Pacific region.

11/11/2024 - source

Zuora, INC. Feeds

Zuora Reports Third Quarter Fiscal 2025 Results - Business Wire

Zuora announced its fiscal Q3 2025 results with a 6% revenue increase. GAAP net loss was $32.2 million, impacted by acquisition costs. Non-GAAP income rose to $25.1 million.

09/12/2024 - source

Zuora Enters into Definitive Agreement to be Acquired by Silver Lake and GIC For $1.7 Billion - Business Wire

Zuora is being acquired by Silver Lake and GIC for $1.7 billion.

16/10/2024 - source

When Bundling Makes Sense For Your Business – Zuora

Value meals. Home and auto insurance. Streaming services. We see bundling everywhere, but is it the right move for your subscription business? Bundles address challenges companies face in selling individual products or features. By grouping offerings together, they can appeal to specific groups of customers. While some businesses see bundles as a strategic growth driver, […]

The post When Bundling Makes Sense For Your Business – Zuora appeared first on Zuora.

30/05/2024 - source

Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Financials

IPO