Comparison Summary
This comparison report of Zurple vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 1221 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zurple and Pega Customer Engagement Suite
Zurple, Pega Customer Engagement Suite, CINC, Follow Up Boss, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zurple covers Engagement Management with E-Mail, Generation Of New Leads, Lead Nurturing, Lead Engagement with E-Mail, etc.
Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
"Zurple has provided enough closed transactions in the first 3 months of the year to cover my total yearly investment. Can’t ask for more. " - Craig V., Florida
"Pega has the brains to help deliver the right treatment to the right customer at the right time. That is very different from traditional telecommunications care. We’re seeing more than double the acceptance of retention offers. That is a big deal. " - Marcelo Claure
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Client Generation Software for Real Estate Agents
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Age
2017
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
48
23
Total Goals
(we found evidences for)
8
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve ROI
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Build brand awareness
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Improve digital and social presence
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Increase sales & revenue
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Scale best practices
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Improve visibility
- See 5 more
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Enhance customer relationships
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Improve visibility
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Increase customer life time value
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Acquire customers
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Launch new products
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Improve ROI
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Manage risk
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Scale best practices
- See 5 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
