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Zurple vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zurple medium Failure Risk for Pega Customer Engagement Suite medium
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Comparison Summary

This comparison report of Zurple vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 1221 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zurple and Pega Customer Engagement Suite

Zurple, Pega Customer Engagement Suite, CINC, BoomTown, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zurple covers Engagement Management with E-Mail, Generation Of New Leads, Lead Nurturing, Lead Engagement with E-Mail, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"Zurple has provided enough closed transactions in the first 3 months of the year to cover my total yearly investment. Can’t ask for more. " - Craig V., Florida

"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational. " - Sandra Lenis

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zurple

Focus area

Zurple is better than Pega Customer Engagement Suite for

Software Failure Risk

  • medium

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Client Generation Software for Real Estate Agents

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2017

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

48

23

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (120)

Read Reviews (50)

engaging and following up

Read Reviews (116)

Read Reviews (21)

generation of new leads

Read Reviews (96)

Read Reviews (0)

lead nurturing

Read Reviews (46)

Read Reviews (0)

lead engagement

Read Reviews (43)

Read Reviews (0)

conversion management

Read Reviews (24)

Read Reviews (0)

communication management

Read Reviews (15)

Read Reviews (9)

sending & publishing communications

Read Reviews (13)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (2)

lead qualification

Read Reviews (10)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (10)

Read Reviews (0)

sales document management

Read Reviews (5)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (1)

content management

Read Reviews (2)

Read Reviews (0)

content sharing

Read Reviews (2)

Read Reviews (0)

personalized marketing

Read Reviews (1)

Read Reviews (2)

campaign management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (1)

Read Reviews (6)

helpdesk management

Read Reviews (0)

Read Reviews (10)

customer case management

Read Reviews (0)

Read Reviews (5)

identify target customers

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (3)

customer feedback management

Read Reviews (0)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Increase sales & revenue

  • Scale best practices

  • Improve visibility

  • See 5 more

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting