Accelo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Accelo
Brand: Accelo
Rating: 4.39 (2543 reviews)

4.39 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(2543)

Manage your projects against budgets and resources in real time

Accelo Overview

Accelo empowers professional service teams with PSA software, managing projects from quote to cash. Profitability insights are unlocked for businesses.

Use Cases

Customers recommend Communication Management, Proposal & Quote Management, Engagement Management, as the business use cases that they have been most satisfied with while using Accelo.

Other use cases:

Onboarding
Workflow Management
Contract Management
Collaboration
Forecasting
Contact List Management
Helpdesk Management

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Accelo.

Other priorities:

Increase Sales & Revenue
Scale Best Practices
Improve Internal Communications
Launch New Products
Improve Consistency
Enter New Markets Internationally Or Locally
Manage Risk
Improve Visibility
Improve ROI
Grow Market Share

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Accelo Use-Cases and Business Priorities: Customer Satisfaction Data

Accelo works with different mediums / channels such as E-Mail.

Accelo's features include Ticketing, Templates, Dashboard, etc. and Accelo support capabilities include Chat Support, Phone Support, Email Support, etc. also Accelo analytics capabilities include Analytics, and Custom Reports.

Reviews

"My investigations into a suitable platform were extensive and Accelo didn't just come out as the favorite but was a clearly superior platform for our needs. I didn't even bother with a shortlist. If there was one, Accelo would be the only option." - Brett Gorlin

Accelo, eSUB Construction Software, Paymo, Teamwork, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Accelo

Top Industries

Information Technology and Services
Marketing and Advertising
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Accelo is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Accelo Use Cases

How can Accelo optimize your Communication Management Workflow?

Accelo helps manage customer interactions, track communication history, and send emails directly from the system. It also automates email tasks, such as sending templates and reminders. The system requires adding email addresses to customer records before sending emails.

"...With Accelo everything is all in the one place: CRM, Email Communication, Project Management, Support Ticketing, Invoicing, Retainers, etc...." Peer review by Craig H., Information Technology and Services

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Why is Accelo the best choice for Proposal & Quote Management?

Accelo provides a straightforward way to create and manage proposals and quotes. The software offers tools to track the progress of proposals from lead to project and includes a budget management feature. While the system allows for customization, some users find the quote functionality lacking in comparison to other tools.

"...There are some fundamental functionality missing from the system such as the ability to apply a discount to a quote...." Peer review by Cheryl B., Sr. Dir Global Professional Services Operations, Computer Software

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What benefits does Accelo offer for Engagement Management?

Accelo helps manage client interactions by tracking customer interactions and providing follow-up tools. It helps businesses optimize client relationships by providing time tracking, project management, and business development features. Accelo streamlines processes by automatically sending emails, scheduling meetings, and updating due dates.

"...PhoneBurner Source Description: PhoneBurner is a power dialer that helps streamline the post-call workflow so that sales reps can spend more time on the phone and less on manual data entry or email follow-ups...." 25+ Best Email Tracking Apps for Gmail & Outlook (2020)

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How efficiently Does Accelo manage your Onboarding?

Accelo provides onboarding and training resources to help users learn and utilize the platform effectively. The resources are designed to be comprehensive and cater to users with varying levels of experience. While Accelo offers helpful onboarding options, some users may find the platform overwhelming due to the vast array of features.

"...Implementation Structured program for navigating your transition to Accelo and preparing for long term platform success Consultative services to map workflows that reflect your operational processes Guided account setup for accelerated ramp up and team onboarding End-user training on best practices tailored to your unique account setup Expert Services Customized sessions to help you solve problems or optimize processes that are unique to your business Assistance when you need to tackle challenges and find quick resolutions Detailed account audits to improve and optimize your configuration Advanced end-user training focused on the topics most important to your team ..." Success Services

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How can Accelo optimize your Workflow Management Workflow?

Accelo provides a system to manage workflows and projects, allowing businesses to customize these processes to fit their needs. The system offers time tracking, issue handling, and project management, along with other features like CRM and knowledge base. While Accelo can be customized, it may not be suitable for businesses with highly variable projects, as it requires a consistent workflow.

"...As our processes change, workflows are easily updatable...." Peer review by Patrick C., COO, Information Technology and Services

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38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Accelo solved their Project Management needs. Cuspera uses 2543 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Brett Gorlin Operations Manager Impress!ve	My investigations into a suitable platform were extensive and Accelo didn't just come out as the favorite but was a clearly superior platform for our needs. I didn't even bother with a shortlist. If there was one, Accelo would be the only option. Testimonial By Brett Gorlin
Karen Gilmore Glo Digital	We can now track projects and support tickets neatly while integrating with Campaign Monitor and Quickbooks to streamline our processes. Testimonial By Karen Gilmore
Marc Avila CEO and Founder 3 Media Web	Previously, all project management tasks were done with Excel sheets. Invoicing was done with different software and time tracking was monitored elsewhere. Now, we use Accelo for all of these trackable and billable items, so we're now able to monitor, act on, and make decisions based on our team's ...Accelo usage. Testimonial By Marc Avila

CUSTOMERS	TESTIMONIALS
Brett Gorlin Operations Manager Impress!ve	My investigations into a suitable platform were extensive and Accelo didn't just come out as the favorite but was a clearly superior platform for our needs. I didn't even bother with a shortlist. If there was one, Accelo would be the only option. Testimonial By Brett Gorlin
Karen Gilmore Glo Digital	We can now track projects and support tickets neatly while integrating with Campaign Monitor and Quickbooks to streamline our processes. Testimonial By Karen Gilmore
Marc Avila CEO and Founder 3 Media Web	Previously, all project management tasks were done with Excel sheets. Invoicing was done with different software and time tracking was monitored elsewhere. Now, we use Accelo for all of these trackable and billable items, so we're now able to monitor, act on, and make decisions based on our team's ...Accelo usage. Testimonial By Marc Avila

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
High 5 Media Marketing and Advertising	Marketing and Advertising	Case Study High 5 Media How High 5 Media Partners used Accelo to double their business in 9 months Read More
Impress!ve Marketing and Advertising	Marketing and Advertising	Case Study Impress!ve How Accelo Helped This Company Cut Costs by 30% Read More
P4 Group Marketing and Advertising	Marketing and Advertising	Case Study P4 Group Learn How This Award-Winning Agency Saved 480 Hours A Year With Accelo Read More

Frequently Asked Questions(FAQ)

for Accelo

What is Accelo?

Accelo is a cloud based, fully integrated Professional Services Automation Software. The Service Operations (ServOps) Automation software helps to improve productivity and profitability of services business. Users in the professional service sector - accountants, architects, engineers, designers, consultants, MSPs will benefit from using this softwarae.

Accelo provides the tools and resources that are needed to manage client operations including sales, quotes, projects, tickets, retainers, timesheets, billing, and scheduling all from one place. It helps to prioritize the tasks that are critical to the service industry thereby improving long-time client relationships, nurturing prospective customers, staying competitive in the market.

What is Accelo used for?

Accelo is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Communication Management, Proposal & Quote Management and Engagement Management .