Aerialink Overview

Aerialink text-enables landline business numbers for global SMS and MMS delivery. Applications are easily connected for seamless messaging integration.

Use Cases

Customers recommend Engagement Management, Communication Management, Onboarding, as the business use cases that they have been most satisfied with while using Aerialink.

Other use cases:

  • Customer Feedback Management
  • Workflow Management
  • Promotion Management
  • Engaging On Social Media
  • Collaboration
  • Contract Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aerialink.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Aerialink Use-Cases and Business Priorities: Customer Satisfaction Data

Aerialink works with different mediums / channels such as Promotions, Text SMS, and E-Mail,

Aerialink's features include Alerts: Popups & Notifications, and Ticketing.

Comprehensive Insights on Aerialink Use Cases

How does Aerialink address your Engagement Management Challenges?

How can Aerialink optimize your Communication Management Workflow?

How can Aerialink optimize your Onboarding Workflow?

What solutions does Aerialink provide for Customer Feedback Management?

What benefits does Aerialink offer for Workflow Management?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Aerialink solved their business needs. Cuspera uses 559 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Aerialink case study
Utilities
Utilities
CASE STUDY Sce (Southern California Edison)

A leading manufacturer of energy-efficient lighting solutions used SMS messaging to improve customer service, increasing their response rates to support inquiries by 50%.

Read More

Frequently Asked Questions(FAQ)

for Aerialink

What is Aerialink used for?

Aerialink is mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Onboarding .

What are the top features of Aerialink?

Alerts: popups & Notifications, Ticketing are some of the top features of Aerialink.

What are Aerialink alternatives?

Infobip and ChurnZero are popular alternatives for Aerialink.
lightning

Peers used Aerialink for engagement management and communication management

Aerialink Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.03/5

Read Reviews (21)
Analytics

3.72/5

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.03/5

Read Reviews (21)
Analytics

3.72/5

Read Reviews (8)

Software Failure Risk Guidance

?

for Aerialink

Overall Risk Meter

Low Medium High

Top Failure Risks for Aerialink

Message Broadcast Feeds

From Blackouts to Breakthroughs: The Evolution of Utility Crisis Management

Messagebroadcast empowers utilities with omnichannel communications, enhancing customer engagement and crisis management through solutions like emergency communications and call center deflection.

05/10/2024 - source

The Evolution of Chatbots and Their role in Operational Workflows

As the demand for instant, effective communication grows, the traditional customer service model is being revolutionized by the advent of artificial intelligence (AI) and advanced communication technologies. Enter chatbots— dynamic tools transforming the fabric of customer interactions and backend operations alike.

The post The Evolution of Chatbots and Their role in Operational Workflows appeared first on Message Broadcast.

21/06/2024 - source

Preparing for Hurricane Season: Managing Emergency Communications Load During Emergencies

As the 2024 Atlantic hurricane season approaches, experts predict an extremely active period due to the impending transition from El Niño to a La Niña weather pattern. This shift typically results in more favorable atmospheric conditions for storm formation across the Atlantic basin, increasing the likelihood of hurricanes impacting the U.S. coastline.

The post Preparing for Hurricane Season: Managing Emergency Communications Load During Emergencies appeared first on Message Broadcast.

30/05/2024 - source

Message Broadcast Profile

Company Name

Message Broadcast

HQ Location

Employees

101-150

Social

Financials

PRIVATE