Infobip Overview

Infobip, the best omnichannel marketing platform, engages customers with drag-and-drop email, SMS, and chatbots. Custom solutions are built using top-tier APIs.

Use Cases

Customers recommend Engagement Management, Communication Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Infobip.

Other use cases:

  • Onboarding
  • Loyalty Management
  • Campaign Management
  • Helpdesk Management
  • Generation Of New Leads
  • Digital Signature
  • Workflow Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Infobip.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve Brand Engagement
  • Reduce Bounce
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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Infobip Use-Cases and Business Priorities: Customer Satisfaction Data

Infobip works with different mediums / channels such as Text SMS, Chat, and Phone Calls,

Infobip's features include Personalization, and Alerts: Popups & Notifications.

Reviews

"...Infobip operates one of the world's leading proprietary messaging and communications platforms, designed to connect mobile network operators with enterprises...." Peer review

Infobip, LINK Mobility, Notificare, OpenBack, Upland Localytics, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infobip

Top Industries

  • Computer Software
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Infobip is popular in Computer Software, and Retail, and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Infobip Use Cases

How can Infobip optimize your Engagement Management Workflow?

Why is Infobip the best choice for Communication Management?

How efficiently Does Infobip manage your Customer Feedback Management?

Why is Infobip the best choice for Onboarding?

What makes Infobip ideal for Loyalty Management?

24+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Infobip solved their Mobile Marketing needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Infobip case study

Floward
NA
CASE STUDY Floward

Floward: Scaling customer service and boosting team efficiency with a unified contact center solution

Read More
Infobip case study

Edenred UAE
Financial Services
Financial Services
CASE STUDY Edenred UAE

Edenred UAE improved customer service via WhatsApp using Infobip's Conversations and Answers platforms.

Read More
Infobip case study

nextbike
NA
CASE STUDY nextbike

nextbike: Innovating transactional use cases with a secure and engaging rich messaging approach

Read More

Video

Start sending SMS messages to your customers with Infobip

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Frequently Asked Questions(FAQ)

for Infobip

What is Infobip used for?

Infobip is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Customer Feedback Management .

What are the top features of Infobip?

Personalization, Alerts: popups & Notifications are some of the top features of Infobip.

Who uses Infobip?

Infobip is used by Computer Software, Retail among other industries.

What are Infobip alternatives?

LINK Mobility, Notificare, OpenBack and Upland Localytics are popular alternatives for Infobip.

Where is Infobip located?

Infobip is headquartered at London, England.
lightning

Peers used Infobip for engagement management and communication management

Infobip Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (4)
Custom Reports

4.78/5 ★

Read Reviews (22)
Analytics

4.52/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (4)
Custom Reports

4.78/5 ★

Read Reviews (22)
Analytics

4.52/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for Infobip

Overall Risk Meter

Low Medium High

Top Failure Risks for Infobip

Infobip News

Infobip recognized as RCS Business Messaging Leader by Juniper Research

Infobip is recognized as the top RCS Business Messaging Leader by Juniper Research for its strong global presence and innovative services.

04/11/2024 - source

Infobip, Singtel to Roll Our RCS Messaging Services in Singapore - The Fast Mode

Infobip and Singtel partner to introduce RCS messaging in Singapore, enhancing customer interactions with rich media and two-way communication capabilities.

27/10/2024 - source

Infobip and Singtel partner to advance customer engagement for Singapore businesses

Infobip and Singtel partner to enhance customer engagement in Singapore through interactive messaging, leveraging Singtel's market insights and Infobip's RCS expertise.

27/10/2024 - source

Infobip Profile

Company Name

Infobip

Company Website

https://www.infobip.com/

HQ Location

London, England

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE