Infobip Overview

Infobip, the best omnichannel marketing platform, engages customers with drag-and-drop email, SMS, and chatbots. Custom solutions are built using top-tier APIs.

Use Cases

Customers recommend Engagement Management, Communication Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Infobip.

Other use cases:

  • Onboarding
  • Loyalty Management
  • Campaign Management
  • Helpdesk Management
  • Generation Of New Leads
  • Digital Signature
  • Workflow Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Infobip.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve Brand Engagement
  • Reduce Bounce
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Infobip Use-Cases and Business Priorities: Customer Satisfaction Data

Infobip works with different mediums / channels such as Text SMS. Chat. and Phone Calls.

Infobip's features include Personalization, and Alerts: Popups & Notifications. and Infobip support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Infobip analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Unique reports give us much more detail around our campaigns and engagement processes...." Peer review by Bojan sturm, International Print and Telemarketing Director, Studio Moderna

Infobip, LINK Mobility, Notificare, OpenBack, Upland Localytics, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infobip

Top Industries

  • Computer Software
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Infobip is popular in Computer Software, and Retail, and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Infobip Use Cases

What solutions does Infobip provide for Engagement Management?

Why is Infobip the best choice for Communication Management?

How efficiently Does Infobip manage your Customer Feedback Management?

How efficiently Does Infobip manage your Onboarding?

How does Infobip address your Loyalty Management Challenges?

24+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Infobip solved their Mobile Marketing needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Infobip case study

Vai de Bus
NA
CASE STUDY Vai de Bus

Vai de Bus: Revolutionizing public transportation ticketing with conversational commerce via Payments on WhatsApp

Read More
Infobip case study

Nivea
Consumer Goods
Consumer Goods
CASE STUDY Nivea

Nivea engaged new consumers and celebrated diversity through an innovative customer engagement campaign with Infobip.

Read More
Infobip case study

Bolt
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY Bolt

Bolt increased driver conversion by 40% using improved customer engagement solutions.

Read More

Video

Start sending SMS messages to your customers with Infobip

Video Thumbnail

Frequently Asked Questions(FAQ)

for Infobip

What is Infobip used for?

Infobip is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Customer Feedback Management .

What are the top features of Infobip?

Personalization, Alerts: popups & Notifications are some of the top features of Infobip.

Who uses Infobip?

Infobip is used by Computer Software, Retail among other industries.

What are Infobip alternatives?

LINK Mobility, Notificare, OpenBack and Upland Localytics are popular alternatives for Infobip.

Where is Infobip located?

Infobip is headquartered at London, England.
lightning

Peers used Infobip for engagement management and communication management

Infobip Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (4)
Custom Reports

4.78/5 ★

Read Reviews (22)
Analytics

4.52/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (4)
Custom Reports

4.78/5 ★

Read Reviews (22)
Analytics

4.52/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for Infobip

Overall Risk Meter

Low Medium High

Top Failure Risks for Infobip

Infobip News

Infobip establishes local connectivity with telecom operators in Qatar through Microsoft Azure

Infobip has established local connectivity with telecom operators in Qatar using Microsoft Azure, enhancing its technological infrastructure in the region.

27/12/2024 - source

Infobip and Telekom Business Europe Partner to Help Businesses Connect With Customers

Infobip partners with Telekom Business Europe to enhance customer connectivity for businesses.

16/12/2024 - source

IT News Online - Infobip recognized as Rich Communication Services ( RCS ) Business Messaging Leader by Juniper Research

Infobip has been named the top RCS Business Messaging Leader by Juniper Research, recognized for its superior product positioning and global reach.

24/11/2024 - source

Infobip Feeds

Tech unicorn Infobip appoints Yariv Dafna as Chief Financial Officer - Yahoo Finance

Infobip, a tech unicorn, has appointed Yariv Dafna as its new Chief Financial Officer.

18/08/2024 - source

Infobip Profile

Company Name

Infobip

Company Website

https://www.infobip.com/

HQ Location

London, England

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE