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AlertOps: Reviews, Testimonials and Expert Opinions

4.42 5
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(853)

AlertOps | Resolve Major IT Incidents & Automate Real-time ...

Top 18 AlertOps Alternatives : 2025

NABD

Multi-Channel Customer Support Software and Help Desk ...

4.62

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NABD

4.62
★★★★★
★★★★★
Multi-Channel Customer Support Software and Help Desk ...

NABD offers cloud-based CRM and help desk software. It serves as a Zendesk alternative for online business complaint management.

Freedcamp

Free Project Management to streamline projects, processes, workflows

4.60

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Freedcamp

4.60
★★★★★
★★★★★
Free Project Management to streamline projects, processes, workflows

Freedcamp is a web, mobile and desktop project management and collaboration system for teams. It helps streamline projects, processes, workflows, track time and issues for high-performance teams offering everything the team needs to complete any project. ...

Freedcamp stays on top of the task lists and stays in touch with what's happening. Involves splitting larger tasks into smaller subtasks. Discuss ideas with the team from one centralized place. Have the ability to see an overview of the due items from one place, create Events/Tasks/Milestones and more.

Key features are easy Sharing accounts for different services, Bill the clients easily from the time tracking entries, Quickly duplicate projects and save time, Store all the contacts and leads maintaining a healthy relationship with the customers, custom widgets for any type of information in one easy location, see tasks from all the projects in one place and more.

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VictorOps

DevOps Incident Management & IT Alerting Platform

4.60

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VictorOps

4.60
★★★★★
★★★★★
DevOps Incident Management & IT Alerting Platform

VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.

LogMeIn Rescue

LogMeIn Remote Access | Secure Remote Desktop Software

4.58

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LogMeIn Rescue

4.58
★★★★★
★★★★★
LogMeIn Remote Access | Secure Remote Desktop Software

LogMeIn Rescue is a Secure remote desktop software that drives better business outcomes with remote support. It helps to improve visibility and enhance customer relationships. It is a comprehensive ...

Rescue can support any device like mobile, Mac to windows. It is capable of handling multiple sessions and helps to collaborate with technicians for any issue anytime, instant chat and finally reboot and reconnect.

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Teamwork

Work and project management software that lets to work way, so can focus on delivering results

4.56

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Teamwork

4.56
★★★★★
★★★★★
Work and project management software that lets to work way, so can focus on delivering results

Teamwork is the all-in-one project management software that allows to easily manage the projects from start to finish. It helps to get organized, customize the workflow and manage complex projects. ...

Teamwork helps to Collaborate with colleagues, clients and contractors, free up time for value-added tasks, keep track of projects and teams to hit deadlines, and more.

Teamwork offers multiple time-saving, collaboration-enhancing features to make project management quicker and more efficient. It manages and optimizes team resources with workload, scale high-performance processes with project templates, create tasks and sub-tasks to break down the workload, simplify client collaboration and review processes by giving clients controlled access to Teamwork and many more.

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Textline

Business Text Messaging for Call Centers and Support T...

4.56

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Textline

4.56
★★★★★
★★★★★
Business Text Messaging for Call Centers and Support T...

Textline is a business text messaging software application, which allows customer support and sales teams in a business to send and receive messages to their customers from a computer, to increase engagement and revenue possibilities. ...

It is primarily a business texting software which helps the customer service and sales teams to engage with customers, collaborating efficiently and standardising the brand voice.

Key features of Textline are: connect, engage, and collaborate. Contact numbers can be organized on basis of dedicated groups, and roles could be assigned to agents. Direct, real-time conversations with customers are made possible, with features such as emojis, images, file attachments for engaging interactions. Integration to various customer experience platforms are made possible, with collaborative elements to ensure a unified voice is presented to the customer

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Hiver

Hiver™ | Shared Inbox Collaboration | Team Email Management

4.55

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Hiver

4.55
★★★★★
★★★★★
Hiver™ | Shared Inbox Collaboration | Team Email Management

Hiver excels in supporting large enterprises with robust helpdesk management and collaboration capabilities. It's well-suited for organizations aiming to enhance internal communication and customer relationships. On the other hand, AlertOps focuses on workflow management and stakeholder relations, offering a streamlined solution for IT and software industries. Each product provides distinct features and support options tailored to different business needs and environments. ...

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Issuetrak

Issuetrak, we work hard for our customers

4.50

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Issuetrak

4.50
★★★★★
★★★★★
Issuetrak, we work hard for our customers

Issuetrak provides an easy and affordable ticketing system for help desks and workflow management. It supports customer service, complaint resolution, and more.

xMatters

Digital Service Availability | Fast, Automated ...

4.48

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xMatters

4.48
★★★★★
★★★★★
Digital Service Availability | Fast, Automated ...

xMatters offers incident management software with customizable alerts and automated workflows. Incident resolution is elevated for maximum efficiency.

OTRS

Ticket System and Helpdesk Software | OTRS

4.45

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OTRS

4.45
★★★★★
★★★★★
Ticket System and Helpdesk Software | OTRS

OTRS solutions are individually configured for flexibility and customization. They enable efficient work, convenient performance measurement, and easy integrations.

teamwork desk

Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

4.42

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teamwork desk

4.42
★★★★★
★★★★★
Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

Teamwork Desk and AlertOps are both Help Desk solutions with distinct focus areas. Teamwork Desk excels in helpdesk and customer feedback management, which is ideal for large enterprises in marketing and IT sectors. It prioritizes vendor support with 24/7 availability, ensuring fast response times. AlertOps offers strong workflow and performance management capabilities tailored for IT and software industries, emphasizing integration and security. Its multi-channel support and scalability make it suitable for complex operational needs. ...

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Gmelius

Make Gmail your Team's Workspace

4.41

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Gmelius

4.41
★★★★★
★★★★★
Make Gmail your Team's Workspace

AlertOps and Gmelius both cater to the Help Desk sector but emphasize different strengths. AlertOps excels at workflow management and collaboration, making it ideal for large IT enterprises seeking strong integration and support. Gmelius focuses on communication management and engagement, benefiting marketing and advertising firms prioritizing customer relationships. Both offer robust custom reporting features and support, tailored to diverse user needs and environments. ...

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GoTo Resolve

Experience smarter, faster, easier-than-ever IT management and support

4.33

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GoTo Resolve

4.33
★★★★★
★★★★★
Experience smarter, faster, easier-than-ever IT management and support

RescueAssist makes remote support, screen sharing, and mobile device support easy. Issues are quickly identified, diagnosed, and solved with integration APIs.

Practifi

Business management platform powering growing financial advice firms

4.32

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Practifi

4.32
★★★★★
★★★★★
Business management platform powering growing financial advice firms

Practifi is the business management platform for financial advisors. It is secure, reliable, and massively scalable, and is built for growth. It helps to enhance customer relationships and acquire customers. ...

Practifi, helps to solve the barriers to efficiency with automated workflows, comprehensive process control, smart data capture, and real-time monitoring and collaboration. It helps to streamline every step of the workflow, from generating new business, to onboarding clients, conducting reviews, and managing ongoing service arrangements.

Features of Practifi include managing key dates, interactions, revenue and opportunities from a rich client view, smart automation for compliance commitments, and marketing, segment and manage referral sources with quantifiable detail and many more.

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Jitbit Helpdesk

Ticketing software for your customer service desk.

4.29

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Jitbit Helpdesk

4.29
★★★★★
★★★★★
Ticketing software for your customer service desk.

Jitbit-helpdesk is an affordable, fast, and lightweight ticketing system with an on-premises option. It offers a free trial and boasts a good-looking interface.

GarageBand

GarageBand on the Mac App Store

4.24

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GarageBand

4.24
★★★★★
★★★★★
GarageBand on the Mac App Store

GarageBand is a recording tool for Mac, compatible with macOS 10.13.6 or later. GarageBand is built for recording songs and music and comes with a complete Sound Library with Smart Controls that ...

GarageBand projects can be updated across multiple Mac computers or GarageBand can be imported directly from iCloud for iOS songs.

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Mtivity

Mtivity - Marketing Acceleration Platform

4.08

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Mtivity

4.08
★★★★★
★★★★★
Mtivity - Marketing Acceleration Platform

Mtivity is a Marketing Sourcing and Procurement Software tailored to address marketing and outsourcing industry's unique challenges. It was designed from the ground up for this purpose.

Jira Service Management

flexible, collaborative ITSM solution...

4.00

Jira Service Management Icon

Jira Service Management

4.00
★★★★★
★★★★★
flexible, collaborative ITSM solution...

Jira Service Management offers flexible IT service desk and ITSM software designed for future needs. A free trial of Jira Service Desk is available today.