AlertOps Overview

AlertOps addresses the challenge of managing IT incidents efficiently, ensuring that no critical alerts are missed. It automates real-time operations, thus preventing gaps in incident response. This product is particularly beneficial for IT operations, DevOps, and managed service providers, providing a streamlined process from alert capture to optimization. Users can integrate AlertOps with existing tools, tailoring it to various industries such as healthcare, retail, and government. The platform offers flexibility, allowing businesses to customize it according to their specific needs, thus simplifying incident management and enhancing operational reliability.

Use Cases

Customers recommend Workflow Management, Collaboration, Communication Management, as the business use cases that they have been most satisfied with while using AlertOps.

Other use cases:

  • Helpdesk Management
  • Engagement Management
  • Performance Management
  • Playbook Creation
  • Competitive Intelligence
  • Content Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using AlertOps.

Other priorities:

  • Improve Efficiency
See all business priorities See less business priorities

AlertOps Use-Cases and Business Priorities: Customer Satisfaction Data

AlertOps works with different mediums / channels such as Phone Calls. Mobile. and E-Mail.

AlertOps's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and AlertOps support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also AlertOps analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Whether you have a basic need to cover on-call schedules or have a complex need to cover many teams that need to collaborate on incidents, AlertOps can easily scale to fit your organizations unique challenges...." Peer review from AlertOps

AlertOps, NinjaOne (formerly NinjaRMM), Giva, Cayzu Help Desk, Service Creatio, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AlertOps is focused on being the best incident management platform for ITOps, NOC, and DevOps teams. It offers flexible on-call schedules and tool integrations.

Popular Business Setting

for AlertOps

Top Industries

  • Information Technology and Services
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AlertOps is popular in Information Technology And Services, Internet, and Computer Software and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on AlertOps Use Cases

What Are the key features of AlertOps for Workflow Management?

How can AlertOps optimize your Collaboration Workflow?

How does AlertOps facilitate Communication Management?

How does AlertOps facilitate Helpdesk Management?

How can AlertOps enhance your Engagement Management process?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well AlertOps solved their Help Desk needs. Cuspera uses 853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Video

AlertOps in Action: A Live Demo of Automated Incident Management Excellence!

Video Thumbnail

Frequently Asked Questions(FAQ)

for AlertOps

What is AlertOps used for?

AlertOps is a Help Desk Software mainly used by its customers to Scale Best Practices and Improve Stakeholder Relations by Workflow Management, Collaboration and Communication Management .

What are the top features of AlertOps?

Alerts: popups & Notifications, Personalization and Ticketing are some of the top features of AlertOps.

Who uses AlertOps?

AlertOps is used by Information Technology And Services, Internet and Computer Software among other industries.

What are AlertOps alternatives?

NinjaOne (Formerly NinjaRMM), Giva, Cayzu Help Desk and Service Creatio are popular alternatives for AlertOps.

Where is AlertOps located?

AlertOps is headquartered at 125 Fairfield Way, Suite # 330, Bloomingdale, IL 60108, US.
lightning

Peers used AlertOps for workflow management and collaboration

AlertOps Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (78)
Analytics

4.34/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (78)
Analytics

4.34/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for AlertOps

Overall Risk Meter

Low Medium High

Top Failure Risks for AlertOps

AlertOps News

Product

Migrate Opsgenie to Alertops : TheSmarter Move for Incident Management

AlertOps offers a platform for incident management, integrating with tools like ServiceNow and providing features for MSPs, including live-call routing and SLA management. It supports industries like healthcare and retail, with pricing starting at $0 per month for basic features.

Product

AlertOps vs. Opsgenie: Choosing the Right Incident Management Platform

AlertOps offers a comprehensive incident management platform with features like live-call routing, on-call scheduling, and seamless integrations for MSPs, enhancing alert management and response automation.

Product

Opsgenie vs JSM vs AlertOps: Do you need a full-stacked ITSM platform or just alerting?

AlertOps offers incident management solutions with features like live-call routing, on-call scheduling, and integrations with monitoring tools. It is customizable for MSPs and various industries, providing automated incident response and alert optimization.

Product

Video: The End Of Alert Fatigue With AlertOps - Channel Insider

AlertOps aims to end alert fatigue by optimizing notification systems to improve efficiency and reduce noise for IT teams.

AlertOps Profile

Company Name

AlertOps

Company Website

https://alertops.com/

HQ Location

125 Fairfield Way, Suite # 330, Bloomingdale, IL 60108, US

Employees

11-50

Social

Financials

PRIVATE