AlertOps Overview

AlertOps is focused on being the best incident management platform for ITOps, NOC, and DevOps teams. It offers flexible on-call schedules and tool integrations.

Use Cases

Customers recommend Workflow Management, Collaboration, Communication Management, as the business use cases that they have been most satisfied with while using AlertOps.

Other use cases:

  • Helpdesk Management
  • Engagement Management
  • Performance Management
  • Playbook Creation
  • Competitive Intelligence
  • Content Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using AlertOps.

Other priorities:

  • Improve Efficiency
See all business priorities See less business priorities

AlertOps Use-Cases and Business Priorities: Customer Satisfaction Data

AlertOps works with different mediums / channels such as Phone Calls, Mobile, and E-Mail,

AlertOps's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc.

Reviews

"...We are helping engage the correct on-call person/s, and reducing the need for a tier1 team to perform this escalation...." Peer review by Administrator

AlertOps, VictorOps, GoTo Resolve, xMatters, Issuetrak, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AlertOps

Top Industries

  • Information Technology and Services
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AlertOps is popular in Information Technology And Services, Internet, and Computer Software and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on AlertOps Use Cases

How can AlertOps enhance your Workflow Management process?

How efficiently Does AlertOps manage your Collaboration?

How can AlertOps optimize your Communication Management Workflow?

How does AlertOps facilitate Helpdesk Management?

How can AlertOps optimize your Engagement Management Workflow?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well AlertOps solved their Help Desk needs. Cuspera uses 853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Video

AlertOps in Action: A Live Demo of Automated Incident Management Excellence!

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Frequently Asked Questions(FAQ)

for AlertOps

What is AlertOps used for?

AlertOps is a Help Desk Software mainly used by its customers to Scale Best Practices and Improve Stakeholder Relations by Workflow Management, Collaboration and Communication Management .

What are the top features of AlertOps?

Alerts: popups & Notifications, Personalization and Ticketing are some of the top features of AlertOps.

Who uses AlertOps?

AlertOps is used by Information Technology And Services, Internet and Computer Software among other industries.

What are AlertOps alternatives?

VictorOps, GoTo Resolve, XMatters and Issuetrak are popular alternatives for AlertOps.

Where is AlertOps located?

AlertOps is headquartered at 125 Fairfield Way, Suite # 330, Bloomingdale, IL 60108, US.
lightning

Peers used AlertOps for workflow management and collaboration

AlertOps Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (78)
Analytics

4.34/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.49/5 ★

Read Reviews (78)
Analytics

4.34/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for AlertOps

Overall Risk Meter

Low Medium High

Top Failure Risks for AlertOps

AlertOps Feeds

Automation in MSPs: Streamlining Service Delivery and Boosting Profitability

In today’s complex IT environment, clients demand quick, reliable services. To accomplish this, businesses have begun leveraging automation solutions to reduce response times and increase reliability, enabling staff to focus on strategic initiatives that drive business growth. However, many MSPs struggle to build an effective automation strategy and need help, making it challenging to remain […]

The post Automation in MSPs: Streamlining Service Delivery and Boosting Profitability appeared first on AlertOps | Master the Unexpected | Resolve Major IT Incidents & Automate Real-time Operations.

06/06/2024 - source

OnCall Management (2024)

An “Oncall” / Oncall management worker is available to provide support at their employer’s request. Your enterprise may have oncall management employees available across various departments, and these workers can help your business if problems arise, even outside of normal operating hours. How you manage your oncall management teams can have significant ramifications on your […]

The post OnCall Management (2024)Â appeared first on AlertOps | Master the Unexpected | Resolve Major IT Incidents & Automate Real-time Operations.

05/05/2024 - source

April – New Features: Enhanced Role Based Intervals, Customizable Mobile Screen Options, & Persistent Alert Features

We are excited to introduce a range of new features in both the WebApp and Mobile App designed to enhance your user experience and streamline your operations management. Here’s a look at what’s new in the latest release:   Enhanced Role-Based Intervals in Escalation Policies We’re thrilled to announce a significant enhancement to our Escalation […]

The post April – New Features: Enhanced Role Based Intervals, Customizable Mobile Screen Options, & Persistent Alert Features appeared first on AlertOps | Master the Unexpected | Resolve Major IT Incidents & Automate Real-time Operations.

01/04/2024 - source

AlertOps Profile

Company Name

AlertOps

Company Website

https://alertops.com/

HQ Location

125 Fairfield Way, Suite # 330, Bloomingdale, IL 60108, US

Employees

11-50

Social

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Financials

PRIVATE