Allego Conversation Intelligence Overview
Allego has elevated Refract AI with advanced call recording, analytics, and conversation intelligence. These features help boost revenue effectively.
Use Cases
Customers recommend Sales Coaching, Call Recording, Onboarding, as the business use cases that they have been most satisfied with while using Allego Conversation Intelligence.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Allego Conversation Intelligence.
Allego Conversation Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data
Allego Conversation Intelligence works with different mediums / channels such as Phone Calls. and Mobile.
Allego Conversation Intelligence's features include Recording, Conversation Intelligence, and Voice Transcription. and Allego Conversation Intelligence support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Allego Conversation Intelligence analytics capabilities include Custom Reports, and Analytics.
Reviews
"We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective." - Samir Patel
Allego Conversation Intelligence, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Allego Conversation Intelligence
Top Industries
- Education
- Management Consulting
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Allego Conversation Intelligence is popular in Education, Management Consulting, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Allego Conversation Intelligence Use Cases
How does Allego Conversation Intelligence facilitate Sales Coaching?
What benefits does Allego Conversation Intelligence offer for Call Recording?
How efficiently Does Allego Conversation Intelligence manage your Onboarding?
How does Allego Conversation Intelligence address your Sales Review & Feedback Challenges?
How does Allego Conversation Intelligence facilitate Collaboration?
11 buyers and buying teams have used Cuspera to assess how well Allego Conversation Intelligence solved their Conversation Intelligence needs. Cuspera uses 279 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel |
|
If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan |
|
Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Samir Patel Inside Sales Director NEOPOST |
We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel |
|
Dave Kurlan CEO Objective Management Group |
If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan |
|
Jamie Panter Training & Development Manager CSC Recruitment |
Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter |
Case Studies
CASE STUDY Enovis
CASE STUDY a financial services firm (wealth management division)
CASE STUDY Fidelity Investments
CASE STUDY Inspire Medical Systems
CASE STUDY S&P Dow Jones Indices
CASE STUDY Lincoln Financial Group
Peers used Allego Conversation Intelligence for sales coaching and call recording
Allego Conversation Intelligence Competitors
Allego Conversation Intelligence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (29) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (29) |
Software Failure Risk Guidance
?for Allego Conversation Intelligence
Overall Risk Meter
Top Failure Risks for Allego Conversation Intelligence
Allego, Inc. News
Allego to launch mobility service platform with Deftpower
Allego is partnering with Deftpower to develop a new mobility service provider platform. This collaboration combines Allego's charging solutions expertise with Deftpower's platform capabilities to enhance EV charging transparency and convenience. The platform aims to offer more choices and price transparency for various customer segments, including individuals and large fleets.
Allego Unveils Breakthrough Agentic AI for Sales Capabilities
Allego launched new agentic AI capabilities at its Sales Success Summit, introducing autonomous, outcome-driven tools within its revenue enablement platform. These AI innovations move beyond generative AI by reasoning and making decisions to enhance sales coaching, content delivery, and deal intelligence. The update aims to help sales teams achieve measurable performance gains while maintaining a human-centered approach.
Allego Unveils Breakthrough Agentic AI Capabilities at Sales Success ...
Allego unveiled its new agentic AI capabilities at the Sales Success Summit 2025, enhancing its revenue enablement platform. These innovations include the Live Dialog Simulator for sales coaching, AI lesson authoring, and advanced content discovery tools. Allego's AI aims to improve sales performance and enablement by integrating human-centered strategies with AI-driven precision, offering significant benefits to customers like Clarivate and Thales.
Sales Teams Must Embrace AI or Fall Behind, Warns New Report
Allego, in partnership with LXA, released the 2025 State of Sales Enablement Report. The study found 70% of organizations view AI sales literacy as essential for sales professionals. The report highlights rapid AI adoption in sales enablement, shifting buyer behavior, and the need for advanced sales strategies. Allego positions its AI-powered revenue enablement suite as central to these trends.
Allego, Inc. Profile
HQ Location
117 Kendrick Street Suite 80 Needham, MA 02494 USA
Employees
51-100
Social
Financials
PRIVATE
