Amelia Overview

Amelia, The Most Human AI™, enhances user experiences through conversation, expression, emotion, and understanding, driving deeper connections and business value. It offers custom, no-code Conversational AI at scale and provides personalized customer service with multilingual capabilities.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Amelia.

Other use cases:

  • Knowledge Management
  • Customer Case Management
  • Conversion Management
  • Campaign Management
  • Sending & Publishing Communications
  • Training & Onboarding
  • Digital Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Amelia.

Other priorities:

  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
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Amelia Use-Cases and Business Priorities: Customer Satisfaction Data

Amelia works with different mediums / channels such as Phone Calls,

Amelia's features include Personalization, and Bot.

Amelia, AnswerDash, HubSpot Service Hub, freshdesk, Comm100, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Amelia

Top Industries

  • Telecommunications
  • Banking

Popular in

Amelia is popular in Telecommunications, and Banking, and is widely used by

Comprehensive Insights on Amelia Use Cases

What solutions does Amelia provide for Engagement Management?

How does Amelia facilitate Helpdesk Management?

How does Amelia address your Measuring Customer Satisfaction Challenges?

What Are the key features of Amelia for Knowledge Management?

17+ more Business Use Cases

172 buyers and buying teams have used Cuspera to assess how well Amelia solved their Chatbot needs. Cuspera uses 391 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Amelia case study

Largest telecommunications companies
Telecommunications
Telecommunications
Case Study Largest telecommunications companies

A Major Telco Reinvents Its Retail Business with Amelia

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Amelia case study

Global Banking Group
NA
Case Study Global Banking Group

Learn how Global Banking Group used Amelia

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Amelia case study

Enfield
NA
Case Study Enfield

Learn how Enfield used Amelia

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Video

The Amelia Story

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Peers used Amelia for engagement management and helpdesk management

Amelia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.09/5 ★

Read Reviews (60)
Analytics

4.02/5 ★

Read Reviews (22)
Custom Reports

3.64/5 ★

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.09/5 ★

Read Reviews (60)
Analytics

4.02/5 ★

Read Reviews (22)
Custom Reports

3.64/5 ★

Read Reviews (33)

Software Failure Risk Guidance

?

for Amelia

Overall Risk Meter

Low Medium High

Top Failure Risks for Amelia

Amelia News

E-Commerce Platform Introduces Amelia AI Assistant for Third-Party Sellers; Check Details

Amazon introduces Amelia AI Assistant for third-party sellers on its e-commerce platform.

21/09/2024 - source

Amelia Profile

Company Name

Amelia

Company Website

https://amelia.ai/

HQ Location

New York, NY

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE