Product Business Settings

Amelia is popular in Telecommunications, Banking industries and is widely used by .

Amelia Product Overview

Amelia, The Most Human AI™, enhances user experiences through conversation, expression, emotion, and understanding, driving deeper connections and business value. It offers custom, no-code Conversational AI at scale and provides personalized customer service with multilingual capabilities.

How satisfied the customers are with Amelia use-cases

Amelia Customer Insights, Testimonials and Case Studies

 

Five Guys Extends Partnership with SoundHound AI - SoundHound

Five Guys has extended its partnership with SoundHound AI to expand the use of SoundHounds AI-powered ordering agents across its locations. This technology has already processed over a million intera...ctions, enhancing customer service and operational efficiency by handling orders and answering menu-related questions. The collaboration aims to improve guest experiences and streamline operations for Five Guys.

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Tech deals : Supio , VicOne , SoundHound AI , Avo , Render Networks

Red Lobster has partnered with SoundHound AI to implement an AI-powered phone ordering system across all its locations. This initiative aims to enhance the guest experience and support in-restaurant ...teams by ensuring restaurants never miss a call and can handle multiple orders simultaneously. The technology focuses on seamless order placement and instant responses to common guest inquiries, improving overall customer satisfaction.

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SoundHound AI Announces Three Major Global Automotive Brands Have ...

SoundHound AI has deployed its advanced SoundHound Chat AI Automotive voice assistant in vehicles from three major global automotive brands across North America. This integration enhances in-car expe...riences with AI-driven conversational capabilities, supporting tasks like navigation, trip planning, and voice-controlled commerce.

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Allina Health - Hospital & Health Care - Large

Allina Health used the Amelia Platform from SoundHound AI to handle rising call volumes in its Customer Experience Center. The healthcare provider needed a better way to serve patients as traditional... solutions could not keep up. Allina Health launched an AI agent called Alli to reduce friction and improve service. Alli helped patients engage more easily and improved service levels. The case study shares quantifiable results from Alli’s first 120 days.

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Allina Health - Hospital & Health Care

Allina Health used the Amelia Platform from SoundHound AI to launch an AI agent called Alli. Rising call volume strained their Customer Experience Center and risked care standards. The AI agent reduc...ed friction and improved service levels for patients. Patients can now engage on their own terms. The case study highlights quantifiable results from Alli’s first 120 days.

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The Amelia Story

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Peers used Amelia for engagement management and helpdesk management

Amelia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.09/5

Read Reviews (60)
Analytics

4.02/5

Read Reviews (22)
Custom Reports

3.64/5

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.09/5

Read Reviews (60)
Analytics

4.02/5

Read Reviews (22)
Custom Reports

3.64/5

Read Reviews (33)

Software Failure Risk Guidance

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for Amelia

Overall Risk Meter

Low Medium High

Top Failure Risks for Amelia

SoundHound AI Inc News

Executive
 

SoundHound AI Announces CFO Transition

SoundHound AI announced the departure of CFO Nitesh Sharan, effective April 3, 2026. Co-founder James Hom will serve as interim CFO while the company searches for a permanent replacement. Sharan will advise during the transition.

Executive
 

SoundHound AI's finance chief exits, co-founder James Hom steps in

SoundHound AI announced the departure of CFO Nitesh Sharan, effective April 3, 2026, as he transitions to a quantum computing company. Co-founder James Hom will serve as interim CFO. The company credited Sharan with an eight-fold revenue increase during his tenure. An executive search firm is engaged to find a permanent replacement, with Sharan advising during the transition.

Partnership
 

SoundHound AI, Experis partner on enterprise agentic AI

SoundHound AI and Experis have formed a partnership to develop enterprise agentic AI solutions, enhancing AI capabilities for business applications.

Product
 

SoundHound AI debuts edge Agentic+ at NVIDIA GTC

SoundHound AI introduced its new edge Agentic+ technology at NVIDIA GTC, showcasing advancements in AI capabilities for edge computing.

SoundHound AI Inc Profile

Company Name

SoundHound AI Inc

Company Website

https://www.soundhound.com/

HQ Location

Santa Clara, California

Employees

101-250

Social

Financials

PRIVATE