Airship Overview
Airship enhances mobile-first customer experiences across apps, web, and other platforms. It caters to industries like media, travel, sports, retail, finance, and telecom, providing tools to refine customer interactions. This platform is tailored for businesses prioritizing mobile engagement, offering a competitive edge with its focused approach. A unique feature is its comprehensive reach across diverse sectors, ensuring tailored solutions for specific industry needs.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.
Airship Use-Cases and Business Priorities: Customer Satisfaction Data
Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.
Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.
Reviews
"Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer." - Perry Lally
Peer review evidence (same sources as the product rating summary)
"...When there s a well-balanced, relevant mobile engagement strategy, it helps students feel like they re in the know...." Peer review by Brett Berman, Cofounder and COO, Hooked, Hooked
"...The ability to send targeted, automated push notifications and track message effectiveness with analytics and A/B testing is a valuable tool for our apps...." Peer review by Alex Rutherford, Head of Mobile Sportsbook, William Hill, William Hill
"...GetPlus is a multi-brand loyalty program based in Jakarta, Indonesia...." Case Study GetPlus
Airship, Onesignal, Insider One, Notificare, MoEngage, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.
Popular Business Setting
for Airship
Top Industries
- Retail
- Media Production
- Entertainment
Popular in
- Enterprise
- Mid Market
- Small Business
Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.
Airship Customer wins, Customer success stories, Case studies
How efficiently Does Airship manage your Engagement Management?
What Are the key features of Airship for Communication Management?
How efficiently Does Airship manage your Loyalty Management?
What makes Airship ideal for Customer Case Management?
What makes Airship ideal for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer. Testimonial By Perry Lally |
|
We were looking for a provider that we could grow into. With Airship, we can make customizations when we need to, but we can also utilize a lot of out-of-the-box functionality that is constantly being upgraded. Testimonial By Kelly Hayse |
|
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Perry Lally Senior Product Manager Asda |
Through the guidance of the account management team and technical support, we’ve been able to build this program that’s delivering so much revenue for the business and so much happiness for the customer. Testimonial By Perry Lally |
|
Kelly Hayse Director of Push Marketing AMC Theatres |
We were looking for a provider that we could grow into. With Airship, we can make customizations when we need to, but we can also utilize a lot of out-of-the-box functionality that is constantly being upgraded. Testimonial By Kelly Hayse |
|
Sam Kirwan App Marketing Specialist Ding |
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
Airship AI Secures $1.7 Million in Incremental Software Platform Awards; Validated Contract Backlog Expands to Record $30.6 Million
Department of Homeland Security - Government - Very Large
Airship AI Announces $29.0M of Firm Fixed Price Brand Name Only Awards from Department of Homeland Security
a composite organization based on interviewed customers - Multiple Industries (retail, Logistics, Hospitality, Travel, Communications, Financial Services) - Very Large
Airship Announces Results Guarantee; Releases Commissioned Study Finding 476% ROI for Composite Organization
Why Your CRM Strategy Should Include Cozy Onboarding
Frequently Asked Questions (FAQ)
What buyers ask before choosing Airship
What is Airship?
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
What is Airship used for?
What are the top features of Airship?
Who uses Airship?
What are Airship alternatives?
Where is Airship located?
Peers used Airship for engagement management and communication management
Airship Competitors
Airship Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
Airship Integrations
Airship integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Airship
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Airship News
Airship Achieves ISO 42001 Certification, Clearing the Path for ...
Airship has achieved ISO 42001 certification for its AI management systems, becoming one of the first in the customer experience industry to do so. This certification enhances Airship's platform by ensuring compliance with global AI regulations, protecting data privacy, and accelerating procurement processes. It reflects Airship's commitment to responsible AI governance and empowers enterprises to innovate confidently.
Airship Recognized in 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for Second Consecutive Year
Airship has been recognized in the 2026 Gartner Magic Quadrant for Multichannel Marketing Hubs for the second consecutive year, highlighting its Airship Experience Platform. This recognition underscores Airship's commitment to delivering measurable business results through its AI-driven mobile-first customer experience solutions.
Airship Recognized in 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for Second Consecutive Year
Airship has been recognized in the 2026 Gartner Magic Quadrant for Multichannel Marketing Hubs for the second consecutive year. This recognition highlights Airship's focus on mobile-first customer experiences and AI innovations that enhance customer loyalty and revenue growth. The Airship Experience Platform has also been acknowledged in the Gartner Market Guide for Mobile Marketing Platforms.
Airship Decisioning AI: Bringing On-Device AI to iOS 27
Airship introduces Decisioning AI, integrating on-device AI for iOS 27 to enhance real-time customer engagement. This feature allows instant, private decisions within Airship Scenes, leveraging Apple's on-device AI to adapt experiences based on live customer interactions. The integration supports contextual decision-making without server delays, enhancing personalization and privacy.
Airship Profile
Company Name
Airship
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
SERIES F
