Airship Overview
Airship enhances mobile-first customer experiences across apps, web, and other platforms. It caters to industries like media, travel, sports, retail, finance, and telecom, providing tools to refine customer interactions. This platform is tailored for businesses prioritizing mobile engagement, offering a competitive edge with its focused approach. A unique feature is its comprehensive reach across diverse sectors, ensuring tailored solutions for specific industry needs.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.
Airship Use-Cases and Business Priorities: Customer Satisfaction Data
Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.
Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.
Reviews
"Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of ...our own predictive models and historical data." - Sam Kirwan
Peer review evidence (same sources as the product rating summary)
"...Airship s mobile engagement solution and backend support are strong and there are great out-of-the-box capabilities...." Case Study Neue Zurcher Zeitung
"...It is a flexible and comfortable tool that supports interactive push notification messages...." 10 Best Push Notification Tools to Engage With Your Audience
"...Today, more than half of all AMC tickets are purchased through smartphones and tablets, and the company s online systems are all tightly integrated with its AMC Stubs rewards program building customer loyalty with every visit...." Case Study AMC Theatres
Airship, Attentive, Alpha Anywhere, Onesignal, Branch linking platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.
Popular Business Setting
for Airship
Top Industries
- Retail
- Media Production
- Entertainment
Popular in
- Enterprise
- Mid Market
- Small Business
Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.
Airship Customer wins, Customer success stories, Case studies
How can Airship enhance your Engagement Management process?
Why is Airship the best choice for Communication Management?
What benefits does Airship offer for Loyalty Management?
What benefits does Airship offer for Customer Case Management?
What benefits does Airship offer for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
|
Airship gives us an easy way to talk to app users — and having the ability to deep-link a push notification directly into an in-app message center is a huge advantage. Testimonial By Kelly Rehrauer |
|
We’re excited about being digital innovators. We’re expanding on that by testing beacons to better engage users and provide more contextual experiences with both push notifications and rich content in the message center. Testimonial By Brian Ryerson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sam Kirwan App Marketing Specialist Ding |
Airship Journeys allows us to make quick decisions and adapt critical journeys on the fly — from driving feature adoption and app store ratings to increasing transaction frequency at key moments in the lifecycle — all while taking full advantage of our own predictive models and historical data. Testimonial By Sam Kirwan |
|
Kelly Rehrauer Product Manager of Mobile Apps Caribou Coffee |
Airship gives us an easy way to talk to app users — and having the ability to deep-link a push notification directly into an in-app message center is a huge advantage. Testimonial By Kelly Rehrauer |
|
Brian Ryerson Director of Digital Product Management,, United States Tennis Association US Open |
We’re excited about being digital innovators. We’re expanding on that by testing beacons to better engage users and provide more contextual experiences with both push notifications and rich content in the message center. Testimonial By Brian Ryerson |
M6 and OneFootball - Media - Large
Protected: How Airship empowers brands to score during the World Cup
Fortune 100 Transportation & E-Commerce Company - Transportation And E Commerce - Very Large
Airship AI Secures Seven Figure Follow-On Contract Award with Fortune 100 Transportation & E-Commerce Company
Why Your CRM Strategy Should Include Cozy Onboarding
Frequently Asked Questions(FAQ)
for Airship
What is Airship?
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
What is Airship used for?
What are the top features of Airship?
Who uses Airship?
What are Airship alternatives?
Where is Airship located?
Peers used Airship for engagement management and communication management
Airship Competitors
Airship Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
Airship Integrations
Airship integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Airship
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Airship News
Airship Appoints Laura Zwahlen as Chief Revenue Officer
Airship has appointed Laura Zwahlen as Chief Revenue Officer. Zwahlen will lead global sales and customer success, reporting to CEO Brett Caine. With over 20 years of experience, she aims to drive Airship's market leadership and customer impact. Previously, she held leadership roles at NextRoll, LiveRamp, and TrialPay.
Airship Appoints Maria Robinson as CMO
Airship has appointed Maria Robinson as Chief Marketing Officer to enhance its global marketing strategy. Robinson, with extensive experience in SaaS marketing, will focus on leveraging AI to improve customer experiences and drive growth. She previously led significant revenue growth at Reltio and Nitro.
Omnichannel Customer Experience Leader Cindy Davis Joins Airships Board of Directors
Cindy Davis, a veteran in omnichannel customer experience, has joined Airship's Board of Directors. Her extensive background in digital transformation and customer engagement across major brands like Bed Bath & Beyond and Disney will enhance Airship's strategic direction. Davis's expertise is expected to bolster Airship's mission to optimize mobile app experiences as a central element of customer engagement.
Airship Expands Google Cloud Collaboration to LLMs
Airship has expanded its collaboration with Google Cloud by integrating Google Cloud's Vertex AI into its Airship Journeys AI platform. This integration enhances marketers' ability to create and optimize customer experiences across digital channels by auto-generating journeys and content. The collaboration aims to deliver personalized customer experiences and is now featured on the Google Cloud Marketplace, offering deeper integration and unified billing.
Airship Profile
Company Name
Airship
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
SERIES F
