AudienceView Professional (formerly OvationTix) Overview

OvationTix offers comprehensive ticketing solutions for live events. Its platform ensures events are discovered, attended, and remembered.

Use Cases

Customers recommend Helpdesk Management, Trade Show Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using AudienceView Professional (formerly OvationTix).

Other use cases:

  • Sending & Publishing Communications
  • Event Management
  • Merchandising
  • Advertisement
  • Membership Management
  • Customer Feedback Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using AudienceView Professional (formerly OvationTix).

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

AudienceView Professional (formerly OvationTix) Use-Cases and Business Priorities: Customer Satisfaction Data

AudienceView Professional (formerly OvationTix) works with different mediums / channels such as Website. Phone Calls. E-Mail etc.

AudienceView Professional (formerly OvationTix)'s features include Ticketing. and AudienceView Professional (formerly OvationTix) support capabilities include Phone Support, Chat Support, Email Support, etc. also AudienceView Professional (formerly OvationTix) analytics capabilities include Analytics, and Custom Reports.

Reviews

"AudienceView Professional has made it much easier for us to create and sell tickets." - Verified User

Peer review evidence (same sources as the product rating summary)

"...Ease of Use Quick Set-Up and On-Sales Integration with Email and Website Platforms Great Support Helpful and Ongoing Upgrades Call Center for Ticket Buyers by Phone Private,..." Peer review by Steven Meyer, Entertainment
"...OvationTix is a cloud-based ticketing software designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions...." Peer review
"...This partnership supports OvationTix clients by helping them achieve their goals to easily increase revenue, engage audiences and streamline their box offices. ..." Booking Protect announce first activation of OvationTix partnership

AudienceView Professional (formerly OvationTix), belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AudienceView Professional (formerly OvationTix)

Top Industries

  • Entertainment
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AudienceView Professional (formerly OvationTix) is popular in Entertainment, Non-Profit Organization Management, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.

AudienceView Professional (formerly OvationTix) Customer wins, Customer success stories, Case studies

How does AudienceView Professional (formerly OvationTix) facilitate Helpdesk Management?

What benefits does AudienceView Professional (formerly OvationTix) offer for Trade Show Marketing?

Why is AudienceView Professional (formerly OvationTix) the best choice for Engaging And Following Up?

What makes AudienceView Professional (formerly OvationTix) ideal for Sending & Publishing Communications?

What Are the key features of AudienceView Professional (formerly OvationTix) for Event Management?

11 buyers and buying teams have used Cuspera to assess how well AudienceView Professional (formerly OvationTix) solved their Event Management needs. Cuspera uses 454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
 

AudienceView Renews Partnerships with Iconic UK Venues

AudienceView has renewed its partnerships with Wembley National Stadium and ACC Liverpool, enhancing their ticketing operations through advanced technology. Wembley benefits from AudienceView's robus...t platform and shift to Microsoft Azure, while ACC Liverpool leverages AudienceView's CRM and support systems for scalable event solutions. These renewals highlight AudienceView's commitment to innovation and strategic collaboration in the ticketing industry.

Read on →
 

Goodwood Racecourse Celebrates Successful First Season with Digital Ticketing Powered by AudienceView

Goodwood Racecourse successfully completed its first season using AudienceView's digital ticketing system, marking a significant modernization milestone. This collaboration enhanced operational effic...iency and guest experience, with 92% of tickets downloaded before events. AudienceView's technology is also being implemented across the Goodwood Estate, supporting a long-term vision for modern ticketing solutions.

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OFC Creations Thrives with AudienceView

OFC Creations has achieved 60% growth since 2022 by leveraging AudienceView Professional's all-in-one platform. The platform has enhanced operational efficiency, increased subscriptions, and improved... community engagement. AudienceView's integrated marketing and reporting tools have enabled OFC Creations to manage dynamic pricing, streamline ticketing, and make data-driven decisions, supporting their strategic goals and expanding their reach in the performing arts sector.

Read on →
 

The Hanover Theatre and Conservatory for the Performing Arts - Events Services - Small

Worcester, USA

AudienceView Unlimited helped The Hanover Theatre and Conservatory for the Performing Arts fix class scheduling problems. Before, staff had to enter events twice, which caused stress and mistakes. Lo...ckData built a plugin to connect AudienceView with WordPress. Now, staff upload classes in minutes, not days. In one season, they managed 144 classes, 898 registrations, and 1,060 private lessons, earning over $400k. The new process is faster and has fewer errors.

Harvard University - Education - Very Large

AudienceView Grad helped Harvard University modernize its commencement ticketing. The platform enabled secure, barcode-enabled physical tickets for over 32,000 attendees. Harvard improved event secur...ity and emergency preparedness with real-time attendee tracking. On-site technical support from AudienceView Grad ensured smooth operations. The solution preserved tradition while boosting safety and efficiency.

Clocktower Cabaret - Entertainment - Small

AudienceView Professional helped Clocktower Cabaret modernize ticketing and operations. The venue reduced manual work, marketing costs, and box office hours. Staff eliminated spreadsheets and improve...d the online ticket purchase flow. AudienceView's CRM features enabled better customer engagement and personalized marketing. The platform supported Clocktower Cabaret's post-pandemic business growth and efficiency.

lightning

Peers used AudienceView Professional (formerly OvationTix) for helpdesk management and trade show marketing

AudienceView Professional (formerly OvationTix) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)

Software Failure Risk Guidance

?

for AudienceView Professional (formerly OvationTix)

Overall Risk Meter

Low Medium High

Top Failure Risks for AudienceView Professional (formerly OvationTix)

AudienceView. News

Product

AudienceView unveils strategic innovation plan in response to disruption across the live events industry

AudienceView has unveiled a strategic innovation plan to support the live events industry amid disruptions. The plan includes a new technology platform that enhances ticketing systems, live streaming integration, and a marketing portal to expand audience reach. AudienceView aims to help venues reopen and adapt to new industry needs, leveraging its consumer brands and learning platform for client engagement and education.

Company

Global Ticketing Leader AudienceView Transforms Brand to Reflect Companys Evolution

AudienceView has unveiled a major brand transformation, reflecting its evolution as a leader in live event technology. The rebranding includes a new logo and the consolidation of its ticketing platforms under unified names: AudienceView Professional, Unlimited, Campus, Grad, and Select. This change aims to enhance client engagement and streamline event management across various markets.

Product

AudienceView releases new features to support live entertainment organizations in a post-COVID world

AudienceView has released new features across its ticketing products, including AudienceView Campus, Professional, and Unlimited, to enhance flexibility and functionality for live entertainment organizations. New capabilities include touchless scanners, self-serve ticket returns, streaming support, and enhanced gift certificates. These updates aim to support audience engagement and growth strategies in a post-COVID environment.

Product

AudienceView Unveils an Embedded Marketing Suite

AudienceView has launched an embedded marketing suite powered by Audience Republic, integrating marketing automation into its ticketing and fundraising platforms. This suite enables live event organizations to enhance audience engagement through gamified data capture, targeted communications, and automated marketing journeys. The integration aims to streamline operations and boost ticket sales by unifying ticketing, marketing, and data management.

AudienceView. Profile

Company Name

AudienceView.

Company Website

https://audienceview.com/

HQ Location

Toronto, Ontario

Employees

51-100

Social

Financials

PRIVATE