Avalara Overview

Avalara automates sales tax compliance, streamlining reporting and filing. Businesses benefit from efficient, accurate tax management.

Use Cases

Customers recommend Compliance & Governance, Proposal & Quote Management, Contract Management, as the business use cases that they have been most satisfied with while using Avalara.

Other use cases:

  • Helpdesk Management
  • Account Management
  • Communication Management
  • Performance Management
  • Engaging And Following Up
  • Training & Onboarding
  • Rating And Review Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Avalara.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve ROI
See all business priorities See less business priorities

Avalara Use-Cases and Business Priorities: Customer Satisfaction Data

Avalara works with different mediums / channels such as E-Mail. and Phone Calls.

Avalara's features include Calculator, Personalization, Recording, etc. and Avalara support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Avalara analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’ve never had a penalty assessed against us. Having Avalara allows me not to have any concern at all." - Jerry Nussbaum

Peer review evidence (same sources as the product rating summary)

"...Avalara has been great in helping us automate the sales and use tax accounting and compliance for certain lines of business for our Company...." Peer review by Administrator
"...I would not recommend going with Avalara due to the horrible customer service and the fact state agencies hate working with them (and that is a quote from 5 different states)...." Peer review by Teresa Rubio, Wholesale
"...For instance our AM was unable to explain the detail lines in our contract...." Peer review by Tim Morgan, Order Management / AR Analyst, Medallia

Avalara, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Avalara

Top Industries

  • Manufacturing
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Avalara is popular in Manufacturing, Information Technology And Services, and Computer & Network Security and is widely used by Mid Market, Small Business, and Enterprise.

Avalara Customer wins, Customer success stories, Case studies

How can Avalara optimize your Compliance & Governance Workflow?

What solutions does Avalara provide for Proposal & Quote Management?

What solutions does Avalara provide for Helpdesk Management?

How does Avalara address your Account Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Avalara solved their Revenue Management needs. Cuspera uses 2353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Avalara testimonial

Jerry Nussbaum

CEO

Preferred Long Distance

We’ve never had a penalty assessed against us. Having Avalara allows me not to have any concern at all. Testimonial By Jerry Nussbaum
Avalara testimonial

Tax Analyst

Duo Security

Avalara’s ability to scale with us has been essential, and we’ll be able to rely on Avalara as we continue to scale and grow. Testimonial By Duo Security
Avalara testimonial

Olivier Peardon

President and CEO

Colortone Audio Visual

The automation allows me to run a company that’s very lean. We focus on sales and implementation, which generate revenue. Testimonial By Olivier Peardon
CUSTOMERS TESTIMONIALS
Avalara testimonial

Jerry Nussbaum

CEO

Preferred Long Distance

We’ve never had a penalty assessed against us. Having Avalara allows me not to have any concern at all. Testimonial By Jerry Nussbaum
Avalara testimonial

Tax Analyst

Duo Security

Avalara’s ability to scale with us has been essential, and we’ll be able to rely on Avalara as we continue to scale and grow. Testimonial By Duo Security
Avalara testimonial

Olivier Peardon

President and CEO

Colortone Audio Visual

The automation allows me to run a company that’s very lean. We focus on sales and implementation, which generate revenue. Testimonial By Olivier Peardon
 

Astec Industries Transforms Tax Compliance with Avalara, Saving Time and Reducing Risk Across Global Operations - cnhinews.com

Cost Containment Advisors has adopted Avalara's Property Tax for Accountants to automate property tax compliance, enhancing accuracy and efficiency. This solution supports onboarding of large clients... by reducing manual data entry and improving data handling. Avalara's implementation support has enabled CCA to expand its compliance services across multiple states.

Read on →
 

Astec Industries Transforms Tax Compliance with Avalara, Saving Time and Reducing Risk Across Global Operations - Yahoo Finance

Astec Industries has streamlined its tax compliance by adopting Avalara's solutions, including Avalara Exemption Certificate Management and AvaTax. This integration across 20 entities and multiple ER...P systems, such as Oracle Cloud and JD Edwards, has reduced audit risk and simplified exemption management. Avalara's platform supports complex ERP landscapes, enabling Astec to automate compliance processes and focus on business growth.

Read on →
 

Pacon - Manufacturing - Medium

Appleton, USA

Avalara helped Pacon automate sales tax compliance as the company grew and added new states. Pacon faced tax complexity and process inefficiency, especially after acquisitions. Avalara integrated wit...h SAP-ECC, making it easy to manage sales tax and exemption certificates. Pacon saw faster implementation, more efficient filing, and increased compliance. The team gained peace of mind and confidence in audit readiness.

 

Oasis Solutions - Consulting Services - Small

Louisville, USA

Avalara Returns for Small Business helped Oasis Solutions simplify tax return filing. Oasis faced compliance risk and tax complexity across multiple states. The solution automated filing, reducing th...e process from up to four hours to about one hour each month. Oasis gained peace of mind and improved compliance. The intuitive software and responsive support made the transition easy.

 

Moroch - Marketing And Advertising - Medium

Dallas, USA

Moroch used Avalara AvaTax and Avalara Returns to manage complex sales and use tax compliance for its franchise clients. The agency faced challenges with changing tax rates and compliance risk across... multiple jurisdictions. Integration with Advantage Software made tax calculation and filing automatic. Moroch eliminated the need for a full-time tax manager and reduced manual work to less than four days a month. Audits became easier, and the team gained confidence in compliance.

 

Micro Matic - Manufacturing - Medium

Brooksville, USA

Avalara helped Micro Matic automate sales tax compliance. Before Avalara, audits led to penalties and manual work. With Avalara AvaTax, Returns, and CertCapture, filing 350 returns monthly in 31 stat...es now takes minutes, not days. Texas audits after Avalara showed zero dollars owed and 90% faster response. CertCapture lets Micro Matic manage exemption certificates and proactively notify customers, saving time and improving satisfaction.

Avalara AvaTax

Video Thumbnail

Frequently Asked Questions(FAQ)

for Avalara

What is Avalara?

Avalara is a tax compliance software that assists companies with accurate tax compliance. Customers of Avalara manage the stringent tax obligations imposed by national, regional, and municipal tax authorities around the world by using Avalara to find faster, more accurate solutions.

Avalara provides options for a range of transaction taxes, such as sales and use, VAT, excise, communications, and others. The suite makes it possible to submit returns, file taxes, and adhere to document management standards. Also, assist clients in preparing for and achieving compliance, the company also provides professional services such as tax advisory services, implementation services, managed services, support plans, and training.

It is an all-inclusive, cloud-native solution for tax compliance. Receive calculations for sales and use taxes based on the most recent laws and rates. Automate the preparation, filing, and reimbursement of returns. Automatically exclude tax from exempt sales, effectively manage exemption papers from the cloud, and decide on the best content and business insights to use for the tax compliance strategy.

What is Avalara used for?

Avalara is a Revenue Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Compliance & Governance, Proposal & Quote Management and Contract Management .

What are the top features of Avalara?

Calculator, Personalization and Recording are some of the top features of Avalara.

Who uses Avalara?

Avalara is used by Manufacturing, Information Technology And Services and Computer & Network Security among other industries.

What are Avalara alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Avalara.

Where is Avalara located?

Avalara is headquartered at Seattle, Washington.
lightning

Peers used Avalara for compliance & governance and proposal & quote management

Avalara Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (2)
Custom Reports

3.96/5

Read Reviews (226)
Analytics

3.43/5

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (2)
Custom Reports

3.96/5

Read Reviews (226)
Analytics

3.43/5

Read Reviews (17)

Software Failure Risk Guidance

?

for Avalara

Overall Risk Meter

Low Medium High

Top Failure Risks for Avalara

Avalara, Inc. News

M&A

Avalara Acquires Transaction Tax Resources, Inc., Enhancing Its Enterprise Capabilities and Creating the Leading Content Database for Tax

Avalara has acquired Transaction Tax Resources, Inc. (TTR) for $377 million, enhancing its enterprise capabilities and creating a leading tax content database. TTR will operate as a subsidiary, integrating its offerings with Avalara's automation tools to serve a broad range of industries, including healthcare and telecommunications. This acquisition aims to expand Avalara's reach and improve its tax automation suite.

Awards

Avalara Named a 2026 TrustRadius Top Rated Award Winner for Tax Compliance

Avalara received the 2026 TrustRadius Top Rated Award for its tax compliance software, based on strong customer satisfaction ratings. The award highlights Avalara's ability to automate tax compliance, reduce manual work, and support compliance across multiple jurisdictions, as reflected in nearly 1,000 verified reviews.

Awards

Avalara Named a 2026 TrustRadius Top Rated Award Winner for Tax Compliance

Avalara has been awarded the 2026 TrustRadius Top Rated Award for Tax Compliance, reflecting high customer satisfaction from nearly 1,000 verified reviews. Avalara's platform is praised for automating tax compliance, reducing manual work, and supporting compliance across various jurisdictions, contributing to business growth and efficiency.

Awards

Avalara Honored with Chargebee's 2026 Bee-yond Innovation Partner Award

Avalara received Chargebee's 2026 Bee-yond Innovation Partner Award for its role in embedding tax and compliance into modern revenue infrastructure. This recognition highlights Avalara's contribution as a Chargebee ecosystem partner, enabling businesses to integrate tax and compliance seamlessly into their billing operations, facilitating efficient scaling across geographies and pricing models.

Avalara, Inc. Profile

Company Name

Avalara, Inc.

HQ Location

Seattle, Washington

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