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BirdEye: Reviews, Testimonials and Expert Opinions
(6752)BirdEye: Online Review Management | Customer Review Software
Top 30 BirdEye Alternatives : 2025
Okendo
Customer Review Software to drive growth throughout the buying journey.
Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping. ...
It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.
Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.
NiceJob
Get More Reviews, Build a Great Reputation.
NiceJob a reputation management tool is the easiest way to get more reviews and build a reputation. It creates social media buzz, improves SEO, and win more sales. It helps to acquire customers and increase sales and revenue. ...
NiceJob helps to turn the customers into raving fans, convert more visitors into paying customers, and helps in driving sales. It also helps to win over the reviews with automated emails and text messages.
Some of its features include automated sharing, more engagement, measure the results, optimized search engines, reputation monitoring, website integration, SMS messages, and many more.
Broadly
Online Customer Review Management Software
Broadly and BirdEye stand out in the Reviews and Reputation category, each offering unique strengths. Broadly excels in review management and digital engagement, making it ideal for construction and automotive sectors. It emphasizes customer acquisition and digital growth. BirdEye, with advanced automation and extensive vendor support, suits large enterprises in healthcare and consumer services, focusing on brand awareness and reputation enhancement. Both products meet varied operational needs, making them versatile choices for different industries. ...
Grade.Us Review Management
Grade.us: Get More Online Reviews - Best Reputation and Review ...
Grade.us is a SaaS platform for complete online review management and marketing. It helps to improve ROI and acquire customers. It helps to convert happy customers into reviewers, guide unhappy ...
The Grade.us review management platform helps to automate the process of improving reputation. It monitors and responds to reviews, shares reviews on social media channels and measures the quality and quantity of online reviews. These features of Grade.us helps business with visibility and credibility.
Revetize
Revetize - Grow your business
BirdEye and Revetize are both in the Reviews and Reputation solutions category, yet they cater to different needs. BirdEye shines in supporting large enterprises with comprehensive engagement tools, while Revetize focuses more on smaller segments and industries like construction. BirdEye's extensive customer feedback management and social media management make it suitable for industries needing strong online presence and extensive customer interactions. Revetize helps smaller enterprises with enhancing customer relations, mainly using promotions and e-mail strategies. ...
Podium
Messaging Platform to connect with website traffic with one easy-to-use inbox
Podium is a messaging platform to get connected with website traffic, get reviews, collect payments, and more by sending a quick message. It helps to acquire customers, improve digital and social presence and internal communications. ...
Podium helps to conveniently manage and respond to every message across multiple channels, all from one platform. It connects with the customers on their favorite channels, quickly interacts with the customers, leads and team members with context for every conversation.
Some of its features include managing inbox, chat on the go, grouped conversations, auto-responder, automated conversations, and more.
Press Ganey
Human Experience Healthcare
Press Ganey is a Human Experience platform for healthcare. It connects people, processes, and technology to help by understanding the individuals and optimizing the experiences at the heart of the industry. ...
ReviewTrackers
Measure the Customer Experience
ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue. ...
ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.
Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.
Rannko
Review & Reputation Management
BirdEye and Rannko are both leaders in the Reviews and Reputation category, each with unique strengths and industry focuses. BirdEye excels with comprehensive customer feedback and review management, favored by large enterprises and healthcare sectors. Rannko, by contrast, shines in social media analytics and management, appealing primarily to marketing and advertising industries. BirdEye offers an array of robust features and extensive support options, suitable for large-scale operations, while Rannko provides essential tools with a focus on social media for niche market players. ...
GTmetrix
A tool that provides website speed and performance assessment across different countries and browsers enabling optimization opportunities
GTmetrix is a website performance testing and monitoring tool that monitors page performance and provides detailed reports on the performance of any website. It helps users develop a faster, more efficient, and all-around improved website experience. ...
GTmetrix keeps track of page metrics such as page scores, page speed, number of requests, and more with in-depth visualizations and scheduled monitoring. It can easily analyze the loading times of any web page with access to 65 servers in 22 different locations. It is built on Google Lighthouse metrics, to receive accurate page insights into different performance metrics. The built-in report page summarizes performance data based on performance indicators such as contentful paint, total blocking time, and cumulative layout shift.
Key features include analyzing pages with Google Lighthouse, getting performance milestones, focus on the performance metrics, monitor pages and run a test daily, weekly or monthly, visualize performance with 4 graphs, annotate areas of interest, and more.
WebTitan
WebTitan DNS Web Filter Built for Business, MSP's and ...
WebTitan offers DNS filtering and security solutions. The 2020 award-winning vendor also provides spam email filtering and email archiving services.
Yotpo
eCommerce Marketing Platform to Accelerate Growth
Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value. ...
It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.
It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.
GatherUp
Reputation Management Software for any business
GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. ...
GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.
GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.
Experience.com
Experience management platform for activating better experiences
Experience.com is a cloud-based platform that empowers businesses to drive employee behavior while improving customer experience, online reputation and revenues. Its unique, player-integrated approach to customer feedback yields powerful CX insights while amplifying online reviews, marketing automation and local search rankings. It helps to acquire customers, enter new markets and, improve digital and social presence. ...
Experience.com helps to engage people and power businesses everywhere with high response rates, NPS improvements, and custom analytics, that helps to transform the business. It also gathers continuous feedback from employees at every meaningful moment in the employee journey.
Build custom solutions to collect and analyze feedback, build automated workflows for every business unit and department, build feedback campaigns and drive employee engagement and behavior, create real-time performance leader boards to create competition and more.
UpCity
Find Great Digital Marketing Service Providers
UpCity and BirdEye provide robust tools in the Reviews and Reputation sector. UpCity excels in digital marketing and supporting large enterprises, focusing on acquiring customers and enhancing market share. BirdEye stands out with comprehensive reputation management and strong support features, catering to a broader range of industries and customer feedback. Both platforms offer essential features tailored to various operational scales and business goals. ...
Chatmeter Platform
Local listing, review, and social media management for the multi-location brand and agency
Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence. ...
Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.
Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.
Pingdom
Website Monitoring & Performance Tools | Pingdom
Pingdom is a website monitoring and performance tool used to enable the web faster and more reliable. It helps to acquire customers and enhance customer relationships. Pingdom's monitoring service ...
Some of Pingdom’s website monitoring tools include uptime monitoring to test the availability of the website, applications, and servers, page speed monitoring, transaction monitoring tools to ensure customers always have a smooth experience, and website status monitoring.
AppFollow
Boost your app growth | AppFollow
AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps to gather and manage the app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. It helps to enhance customer realtionships and improve ROI ...
AppFollow is a single workspace that benefits everyone involved in running a mobile app. It helps in time-saving dealing with reviews to increase customer support efficiency, boost organic installs and outrank the competitors, monitor app performance and gain actionable insights and more.
Some of its features include automating reviews management to increase the efficiency of the support team, breakthrough in product development to meet customers' needs, and evaluate marketing campaigns, gain insights from competitors, increase organic downloads and grow app popularity and many more.
Bazaarvoice
Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites
Bazaarvoice Connections is a Review Platform that supports in responding to questions and reviews across the retail network. It helps to improve brand engagement and acquire customers. Bazaarvoice ...
Bazaarvoice Retail Network supports in tracking and managing all the questions and reviews across One portal and sets rules, get notifications, and provide the information the shoppers need to make purchase decisions.
Appbot
App review & ratings analysis for mobile teams - Appbot
BirdEye is a robust choice for large enterprises and healthcare industries, offering extensive reputation management and customer feedback solutions. Its features, such as analytics and custom reports, aid businesses in acquiring customers and improving brand presence. Appbot stands out for smaller enterprises in financial services, focusing on enhancing customer relationships and improving visibility with integrations and data insights. Both products cater to distinct operational needs, reflecting their suitability for varied industries and company sizes. ...
PowerReviews
Driving Growth for Brands and Retailers using User Generated Content
PowerReviews software uses User generated Content for improving the quality and volume of product ratings and reviews.helping brands and retailers in growing their business, with improved product quality and better customer experience. ...
The Reviews and Ratings module helps to capture and amplify User generated content and use it to inspire buyer confidence, and increase conversions and sales. The Product Sampling solution helps in generating fresh reviews and rating, and increased submissions, especially helpful in new product launches.
The Analytics suite powered by AI and NLP provides context based actionable insights that help in making informed business decisions. UGC Syndication is a network of the largest brands and retailers that helps in increasing the reach to more shoppers and increased sales by syndicating ratings, reviews and content.
Reputation.com
Experience Management Platform for listening, understanding and taking action.
Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation. ...
Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.
Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.
Uptrends
Website Monitoring and Web Performance Monitoring
Uptrends is chosen by web professionals globally for maximizing uptime and performance. A free 30-day trial is offered for their website monitoring services.
LogMeIn Central
LogMeIn Remote Access | Secure Remote Desktop Software
LogMeIn Central allows remote monitoring and management of devices. Remote access is deployed, systems are kept up-to-date, and routine tasks are automated.
Dotcom-Monitor
Features of Powerful Web Monitoring | Dotcom-Monitor
Dotcom-Monitor ensures the functionality of websites, web applications, APIs, and web services. Comprehensive monitoring is provided by their all-in-one platform.
Alerti
Alerti - Powerful and affordable social media monitoring and analytics
Alerti a reputation management tool is a semantic analysis and artificial intelligence to measure and improve the business reputation. It helps to improve digital and social presence and increase sales and revenue. ...
Alerti takes control of the reputation by receiving alerts as soon as negative reviews are posted, measuring the satisfaction of the customers by monitoring key metrics like the reputation score, conversation of the customers, and their sentiment to improve reputation, engage on social media, monitor competitors, and so on.
Features of Alerti include creating alerts to monitor reviews posted about the business, filter results by date, source, sentiment, influence, engagement and automate comments, get advanced analytics for the social accounts, measure the volume and sentiment of reviews and mentions over time and much more.
ConnectWise Automate
Remote Monitoring and Management Software | ConnectWise Automate
ConnectWise Automate is a cloud-based IT management tool that helps to deliver IT services and helps companies track and manage IT assets from a single location. It gains better visibility, removes delivery roadblocks, and increases service without increasing costs through a solution that helps to master discovery, management, patching, monitoring, and automation. ...
Boost the effectiveness of IT teams and simplify every aspect of business with flexible remote monitoring and management from ConnectWise Automate. Eliminate blind spots in supported environments, automate any IT support task, and support more endpoints without adding headaches or headcount. It provides remote monitoring functionality, which enables users to manage desktops, laptops and devices on their network and monitor device performance using a unified dashboard.
Key features include asset discovery, endpoint management, patching, monitoring, and automation. ConnectWise Automate also offers network administration, which helps users to identify and repair faults, configure services, improve uptime and track server performance. The solution allows users to define which patches should be approved, when they are to be installed and how the agent should react in case of a reboot.
Navicat Monitor
Real-time SQL Server, MySQL & MariaDB ...
Navicat's products include Navicat Monitor, Charts Creator, Collaboration, and Data Modeler. These tools are designed for efficient database administration and data management.
GoodFirms
B2B Reviews & Rating Platform you can trust
GoodFirms is a trusted B2B review and rating platform, featuring hand-picked lists of top companies backed by verified reviews from real users. We believe in empowering users to find the right partner based on client reviews and unbiased research. Millions of users trust GoodFirms to help them make the best partnership decisions. ...
GoodFirms go beyond by encompassing a wide range of service providers across diverse industries and domains. Moreover, the platform provides an extensive listing of software accompanied by authentic reviews, ensuring that individuals can make well-informed decisions.
