Home Reviews and Reputation BirdEye BirdEye Alternatives
BirdEye: Reviews, Testimonials and Expert Opinions
(6752)BirdEye: Online Review Management | Customer Review Software
Top 15 BirdEye Alternatives
Podium
Messaging Platform to connect with website traffic with one easy-to-use inbox
Podium is a messaging platform to get connected with website traffic, get reviews, collect payments, and more by sending a quick message. It helps to acquire customers, improve digital and social presence and internal communications. ...
Podium helps to conveniently manage and respond to every message across multiple channels, all from one platform. It connects with the customers on their favorite channels, quickly interacts with the customers, leads and team members with context for every conversation.
Some of its features include managing inbox, chat on the go, grouped conversations, auto-responder, automated conversations, and more.
ReviewTrackers
Measure the Customer Experience
ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue. ...
ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.
Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.
Reputation.com
Experience Management Platform for listening, understanding and taking action.
Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation. ...
Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.
Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.
GatherUp
Reputation Management Software for any business
GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. ...
GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.
GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.
Grade.Us Review Management
Grade.us: Get More Online Reviews - Best Reputation and Review ...
Grade.us is a SaaS platform for complete online review management and marketing. It helps to improve ROI and acquire customers. It helps to convert happy customers into reviewers, guide unhappy ...
The Grade.us review management platform helps to automate the process of improving reputation. It monitors and responds to reviews, shares reviews on social media channels and measures the quality and quantity of online reviews. These features of Grade.us helps business with visibility and credibility.
Press Ganey
Human Experience Healthcare
Press Ganey is a Human Experience platform for healthcare. It connects people, processes, and technology to help by understanding the individuals and optimizing the experiences at the heart of the industry. ...
Chatmeter Platform
Local listing, review, and social media management for the multi-location brand and agency
Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence. ...
Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.
Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.
Okendo
Customer Review Software to drive growth throughout the buying journey.
Okendo is a Customer review software that helps to build shopper trust and excitement and drive conversion. It helps to drive more traffic by showing reviews on social marketing channels including Google Ads, Google Search, and Google Shopping. ...
It enables merchants and users to achieve maximum results and a bigger return on their marketing investment. It can accelerate the growth of high-performance merchants, power Shopify’s biggest brands, process millions of orders and scale effortlessly to meet peak periods of shopper traffic.
Some of its features include automated review requests, capturing customer insights, and product insights, visually sharing the product experience, answering shopper’s important pre-purchase questions and facilitating customer community interaction, multi-channel marketing and more.
Experience.com
Experience management platform for activating better experiences
Experience.com is a cloud-based platform that empowers businesses to drive employee behavior while improving customer experience, online reputation and revenues. Its unique, player-integrated approach to customer feedback yields powerful CX insights while amplifying online reviews, marketing automation and local search rankings. It helps to acquire customers, enter new markets and, improve digital and social presence. ...
Experience.com helps to engage people and power businesses everywhere with high response rates, NPS improvements, and custom analytics, that helps to transform the business. It also gathers continuous feedback from employees at every meaningful moment in the employee journey.
Build custom solutions to collect and analyze feedback, build automated workflows for every business unit and department, build feedback campaigns and drive employee engagement and behavior, create real-time performance leader boards to create competition and more.
PowerReviews
Driving Growth for Brands and Retailers using User Generated Content
PowerReviews software uses User generated Content for improving the quality and volume of product ratings and reviews.helping brands and retailers in growing their business, with improved product quality and better customer experience. ...
The Reviews and Ratings module helps to capture and amplify User generated content and use it to inspire buyer confidence, and increase conversions and sales. The Product Sampling solution helps in generating fresh reviews and rating, and increased submissions, especially helpful in new product launches.
The Analytics suite powered by AI and NLP provides context based actionable insights that help in making informed business decisions. UGC Syndication is a network of the largest brands and retailers that helps in increasing the reach to more shoppers and increased sales by syndicating ratings, reviews and content.
Bazaarvoice
Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites
Bazaarvoice Connections is a Review Platform that supports in responding to questions and reviews across the retail network. It helps to improve brand engagement and acquire customers. Bazaarvoice ...
Bazaarvoice Retail Network supports in tracking and managing all the questions and reviews across One portal and sets rules, get notifications, and provide the information the shoppers need to make purchase decisions.
ReviewTrackers
Measure the Customer Experience
ReviewTrackers and BirdEye both excel in the Reviews and Reputation category. ReviewTrackers suits large enterprises seeking robust custom reporting and detailed insights via diverse channels like social media and review sites. BirdEye caters to a broader range of industries, notably healthcare, offering extensive support options and features that improve digital presence and customer acquisition. ...
Rannko
Review & Reputation Management
BirdEye and Rannko are both leaders in the Reviews and Reputation category, each with unique strengths and industry focuses. BirdEye excels with comprehensive customer feedback and review management, favored by large enterprises and healthcare sectors. Rannko, by contrast, shines in social media analytics and management, appealing primarily to marketing and advertising industries. BirdEye offers an array of robust features and extensive support options, suitable for large-scale operations, while Rannko provides essential tools with a focus on social media for niche market players. ...
Reputation.com
Experience Management Platform for listening, understanding and taking action.
BirdEye excels in large enterprises with diverse capabilities in review management and customer engagement. Its strong customer support and industry adaptability make it ideal for healthcare and consumer services. Reputation.com targets enterprises and mid-market segments with robust social media management and reputation nurturing. While both enhance digital presence, BirdEye offers more comprehensive features, whereas Reputation.com leans towards customer acquisition and thought leadership. ...
Revetize
Revetize - Grow your business
BirdEye and Revetize are both in the Reviews and Reputation solutions category, yet they cater to different needs. BirdEye shines in supporting large enterprises with comprehensive engagement tools, while Revetize focuses more on smaller segments and industries like construction. BirdEye's extensive customer feedback management and social media management make it suitable for industries needing strong online presence and extensive customer interactions. Revetize helps smaller enterprises with enhancing customer relations, mainly using promotions and e-mail strategies. ...
