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Bloomfire: Reviews, Testimonials and Expert Opinions
(2780)Bloomfire: Best in Class Knowledge Sharing Platform
Top 41 Bloomfire Alternatives
Shelf.io
The Future of Knowledge Management is here...
Shelf.io is an innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds. It helps to scale best practices and improve efficiency. Shelf leverages generative AI and a modern SaaS infrastructure to ensure accurate, up-to-date, and trusted knowledge. With Shelf, employees, chatbots, and customers can access better answers consistently, anytime and anywhere. ...
Shelf drastically reduces the time it takes to access and manage company knowledge by delivering answers directly in the platforms customers and agents are already using like the self-service portals, IVRs, chatbots, CCaaS, CRMs and more. It supercharges agents with AI to quickly surface the information they need to do their job. Its a faster, smarter, more reliable way to find and manage contact center knowledge.
Key features of Shelf are ensuring customers find the right answers fast, integrating knowledge to customers and agents, optimizing the knowledge with automated content maintenance, maximizing agent efficiency with a distributed workforce and more.
Guru knowledge network
Guru - Knowledge management software for the future of work
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon ...
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance. The platform ...
The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.
livepro
Customer Experience Knowledge Management
livepro is a knowledge management software designed for the companies to help enhance team learning, customer satisfaction and reduce cost on manual processes. The platform helps find answers ...
The data is collected across the processes to define KPIs like knowledge utilisation, customer behaviours and team behaviour. The tool allows publishing of knowledge in multiple locations directed towards different audiences ensuring right content reaches the right person.
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Notion is a collaborative document editor where one can write, plan, collaborate and organize content. It is suited for businesses looking for real-time collaboration tools to increase productivity. ...
It features tools such as Notes & Docs, knowledge base, tasks & projects, spreadsheets and Databases. It offers slash commands, drag & drop editor and real-time collaboration with coworkers that boost personal productivity.
It supports to have all important company information and documents well organized and accessible in one central location. It allows to plan, track and keep everyone aligned with a shared project roadmap. It supports to keep track of all your docs with custom keywords, set due dates and add team mates.
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff. ...
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
Confluence
Confluence - Team Collaboration Software | Atlassian
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work. This tool can be used by different ...
It supports collaborative review with ability to give feedback inline with comments.
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
ustudio
Interactive Live Video Podcasts for Effective Communication
ustudio is an enterprise podcast that delivers and measures private, corporate podcast content securely to any device in a modern experience. It is suited for enterprises looking to modernize the way they communicate. ...
It features podcasting, video-on-demand and live streaming, which provides effective communication, reliable message distribution, up-to-date information, real-time listening and accessibility from any device. It also tracks and measures podcast usage with enterprise-grade podcast analytics for deriving actionable insights. Podcast hosting for business and app for podcast are also available.
The software tool assists sales-rep on point with private podcast content and news, providing with seamless downtime / productive-uptime information. It also helps to design on-boarding and professional development training, while ensuring content is accessible, trackable and effective with interactive engagement data. It provides podcast listening analytics and reports with attribution tools that allow companies to correlate with their business goals.
inkling mobile learning platform
Inkling: Changing the Way Frontline Employees Learn and Work
inkling mobile learning platform is a learning platform that delivers a learning experience with easy access to the knowledge and mission-critical content, for the team to get work done right. It gives the team access whenever they need it. It helps to improve learning retention, deliver a continuous learning experience, and provide convenient access. ...
It delivers learning and reference content at the point of need on mobile devices, allow employees to learn on the job next to their peers, reinforces employee knowledge and retention, provides easy access to critical knowledge and training, allows field employees to find the answers, automatically adapts to formatting on any device, improve security and compliance, learners can even search by QR code, voice command, and give remote employees access to the content in areas with poor internet access, highly secure locations or remote areas with offline access to knowledge and training.
Unily
Disconnected workplaces hold back modern businesses
Unily is a Collaboration Software. Unily is an employee experience platform that unites enterprise, connecting and engaging people to unleash their potential. Unily sits as the central hub and single pane of glass into all aspects of the digital workplace to help businesses overcome challenges relating to internal communications, culture and engagement, knowledge management, and enabling enterprise networks. ...
Unily is equipped with comprehensive features that are all incorporated into an easy-to-use tool, giving users extraordinary digital experiences. The intranet software has a content management system that makes it easy for users to build, share, and manage content. Social capabilities are also integrated into Unily that enable employees to access social channels and engage in conversations, react and comment on contents, and follow pages, channels, and people and receive notifications. Unily comes with tools that give users the capability to produce tailored, personalized, and unique digital experiences.
The software also allows them to transform data into meaningful insights, making it possible to monitor, gauge, and analyze intranet adoption and engagement as well as content consumption. Unily provides users and their employees with different ways to rapidly and intuitively communicate with each other.
Panopto
The Leading Video Platform For Business And Education
Panopto is a Video CMS Software. Panopto is a software-as-a-service video platform that is designed to help educators and companies to stream live or create on-demand content for students or employees. It helps to manage, record, live stream, and even share your videos across to your team members or students. ...
Panopto is a powerful, feature-rich software that comes in handy whether it is required to record external or internal training. It also requires little effort to transfer classroom experience to an online training environment. It offers features like Screen recording, Live webcasting, Video management, Presentation record, Video analytics, Multi-camera video, Automated recording, Video editor’, Drag-and-drop video upload, Brand customization, Live DVR, APIs, Digital notes, Engagement reports, Live-stream screen recording, Google Analytic integration, Downloadable reports, System-wide analytic.
Regardless of the internet speeds of viewers, Panopto offers a high-quality playback with minimal buffering delays. Viewers also get the opportunity to simultaneously stream multiple videos with the freedom to switch between the sources during the live event. Whether its recording, webcasting, sharing, managing, searching, or viewing videos the process will be nice and easy. Also being able to monitor the size and activity of the video library and viewer statistics on each of the videos are added advantages.
eXo platform
eXo Platform | Team Collaboration Software for Medium and Large ...
eXo platform is an Open Source Digital Workplace Software designed for enterprises to enhance employee engagement. It connects employees, tools and information in one employee centric digital hub with modern intranet, collaboration tools and knowledge base. ...
To strengthen communication, the tool offers News, Page creation, External media, Social activity streams and Social network. The collaboration is feasible through availability of features like Spaces, Documents, Tasks, Calendars, Activity stream and Chats. Other relevant tools for empowerment and reward includes Business applications, Workflows, Knowledge base, Unified search, Notifications, Mobile, Gamification, Kudos, Tokens, Blockchain wallet and Perk store.
The platform adheres to the Java EE stack and leverages open-source components. It stores data in the file system as well as in a relational database through either JPA or JCR APIs.
Shelf.io
The Future of Knowledge Management is here...
When comparing Bloomfire and Shelf.io, Bloomfire stands out for its robust engagement in knowledge and content management, appealing to a wide range of industries, including marketing and human resources. In contrast, Shelf.io offers a more streamlined knowledge management approach, primarily suited for computer software and smaller customer bases, with emphasis on AI features and integration capabilities. The choice between them depends heavily on user needs for industry focus and feature depth. ...
Confluence
Confluence - Team Collaboration Software | Atlassian
Bloomfire and Confluence are leading solutions in the Knowledge Management category, supporting distinct user and business needs. Bloomfire caters to enterprises focusing on analytics and AI-driven insights, offering strong support in onboarding and 24/7 availability. Confluence excels in large-scale collaboration and integration, suitable for tech industries with its robust migration capabilities. Businesses should evaluate their collaboration intensity and support preferences to choose the right tool. ...
Guru knowledge network
Guru - Knowledge management software for the future of work
Bloomfire and Guru knowledge network both serve the Knowledge Management sector with distinct strengths. Bloomfire excels in providing structured content management and collaboration, making it suitable for enterprises focusing on customer acquisition and internal communication. Guru knowledge network offers a robust integration and workflow management platform, appealing to businesses in the internet sector looking to increase revenue and enhance internal communications. Understanding these differences can help organizations choose the best fit for their strategic and operational needs. ...
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Bloomfire excels in supporting enterprise-level knowledge management and customer engagement, offering robust analytics and comprehensive vendor support to a diverse array of industries. Notion, on the other hand, caters to collaboration and workflow management with streamlined communication capabilities, primarily appealing to the technology sector. Both products offer essential tools but cater to different operational scales and environments, with Bloomfire better suited for larger enterprises and Notion focused on flexibility within tech-oriented workflows. ...
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
Bloomfire and KnowledgeOwl both provide robust knowledge management solutions tailored for different business scales and needs. While Bloomfire shines with its focus on enterprise-level collaboration and content management, KnowledgeOwl stands out in helpdesk integration and extensive reporting capabilities. Bloomfire is the choice for marketing-heavy environments, whereas KnowledgeOwl caters well to the tech industry. This makes Bloomfire a good fit for large-scale operations, while KnowledgeOwl suits specialized needs in smaller settings. ...
inSided
All-in-one customer success engagement platform
InSided and Bloomfire both cater to knowledge management needs but serve distinct market segments and operational workflows. inSided excels in engagement and content management, suitable for telecommunications and large enterprises. Bloomfire prioritizes collaboration and knowledge sharing, making it a strong choice for marketing and advertising industries. While both offer comprehensive support, inSided is skewed towards larger entities, whereas Bloomfire also addresses small business needs. ...
DokuWiki
dokuwiki wiki software
Bloomfire and DokuWiki both cater to knowledge management needs but serve different user bases. Bloomfire excels in enterprises, helping with complex knowledge and content management using advanced features like AI and analytics. DokuWiki offers minimalistic content and communication management, appealing to smaller enterprises in Information Technology with basic customization and integration options. Businesses seeking robust analytics and collaborative dynamics might prefer Bloomfire, while those who need straightforward content management may choose DokuWiki. ...
livepro
Customer Experience Knowledge Management
Bloomfire and livepro excel in the Knowledge Management category, addressing distinct business needs through unique capabilities, features, and advancements. Bloomfire shines with its deep focus on content management and analytics, favored by larger enterprises seeking robust knowledge sharing and collaboration. It aligns well with industries like Marketing, Advertising, and HR. Meanwhile, livepro caters to industries such as Government and Finance, emphasizing customer engagement and feedback management, making it ideal for mid-sized markets needing specific compliance and reporting capabilities. ...
Syniti
Knowledge Platform that unlock and reuse insights and knowledge trapped in data
Bloomfire and Syniti both cater to knowledge management needs but in unique ways. Bloomfire excels in supporting large enterprises with a focus on content and collaboration, while Syniti provides specialized solutions like sales and contract management with a focus on scalability. ...
PageUp
Powerful HR Software for Talent Management
Bloomfire and PageUp provide specialized knowledge management solutions tailored to distinct business sectors and company sizes. Bloomfire is popular among large enterprises and excels in analytics, content sharing, and integration, primarily supporting industries like marketing and HR. PageUp, on the other hand, caters more to smaller businesses, emphasizing training, onboarding, and workflow management, primarily used in sectors such as accounting and hospitality. ...
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
Bloomfire and PHPKB both offer robust knowledge management solutions but serve different user needs. Bloomfire focuses on comprehensive content and engagement management, making it ideal for enterprises looking to enhance communication and streamline onboarding processes. PHPKB specializes in knowledge and helpdesk management, appealing to users needing document and sales support. While Bloomfire is favored by large corporations across diverse industries, PHPKB suits smaller, undefined segments needing basic security and compliance features. ...
Answerbase
Q&A Community and Support Software
Bloomfire excels in knowledge management and has a strong footing in industries like marketing and HR, providing robust integration and analytics. It attracts a wide range of businesses from small to large enterprises. Answerbase, though with a smaller toolset, focuses on engagement management and is preferred by larger enterprises, especially in IT and publishing. It aids businesses in increasing sales and enhancing customer relationships with solid reporting and integration capabilities. ...
Panviva
Knowledge Management - Connect, Collaborate and Communicate
Panviva is an omnichannel Knowledge Management system designed for contact center, executives and digital evangelist to help improve employee performance and increase customer satisfaction. The ...
The built in knowledge ecosystem offers APIs to connect with all applications and channels. It offers Live APIs and content APIs to ensure right content is displayed to right user.
BlueSpice MediaWiki
BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki.
Document360
The Knowledge Base Platform, engineered for growing companies
Document360 is the No#1 rated Knowledge base software that is specifically engineered for growing companies. It helps to create a private, internal and customer-facing Knowledge Base include FAQ pages, product documentation, SOPs, ticket deflection, call centre knowledge base and many more. ...
It is trusted by many fortune 500 companies from 40+countries.
It creates and manages knowledge base articles with powerful out-of-the-box documentation features.
Its highlight features are Intelligent search, Versioning, Localization, Article lifecycle manager, Rich editors- Markdown and Wysiwyg, Customization, Category Manager, Restricted User access and workflow, Third-party integrations.
