Home Knowledge Management Bloomfire Bloomfire Alternatives
Bloomfire: Reviews, Testimonials and Expert Opinions
(2780)Bloomfire: Best in Class Knowledge Sharing Platform
Top 21 Bloomfire Alternatives
Shelf.io
The Future of Knowledge Management is here...
Shelf.io is an innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds. It helps to scale best practices and improve efficiency. Shelf leverages generative AI and a modern SaaS infrastructure to ensure accurate, up-to-date, and trusted knowledge. With Shelf, employees, chatbots, and customers can access better answers consistently, anytime and anywhere. ...
Shelf drastically reduces the time it takes to access and manage company knowledge by delivering answers directly in the platforms customers and agents are already using like the self-service portals, IVRs, chatbots, CCaaS, CRMs and more. It supercharges agents with AI to quickly surface the information they need to do their job. Its a faster, smarter, more reliable way to find and manage contact center knowledge.
Key features of Shelf are ensuring customers find the right answers fast, integrating knowledge to customers and agents, optimizing the knowledge with automated content maintenance, maximizing agent efficiency with a distributed workforce and more.
Guru knowledge network
Guru - Knowledge management software for the future of work
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon ...
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance. The platform ...
The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.
livepro
Customer Experience Knowledge Management
livepro is a knowledge management software designed for the companies to help enhance team learning, customer satisfaction and reduce cost on manual processes. The platform helps find answers ...
The data is collected across the processes to define KPIs like knowledge utilisation, customer behaviours and team behaviour. The tool allows publishing of knowledge in multiple locations directed towards different audiences ensuring right content reaches the right person.
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Notion is a collaborative document editor where one can write, plan, collaborate and organize content. It is suited for businesses looking for real-time collaboration tools to increase productivity. ...
It features tools such as Notes & Docs, knowledge base, tasks & projects, spreadsheets and Databases. It offers slash commands, drag & drop editor and real-time collaboration with coworkers that boost personal productivity.
It supports to have all important company information and documents well organized and accessible in one central location. It allows to plan, track and keep everyone aligned with a shared project roadmap. It supports to keep track of all your docs with custom keywords, set due dates and add team mates.
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff. ...
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
Confluence
Confluence - Team Collaboration Software | Atlassian
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work. This tool can be used by different ...
It supports collaborative review with ability to give feedback inline with comments.
SmartSupport
Knowledge Base Software | Safeharbor Knowledge Solutions
SmartSupport is a cutting-edge platform that unifies online knowledge base and community forum management. It helps to improve ROI and improve efficiency. SmartSupport helps to create a ...
SmartSupports features include fast and intelligent search to find the best results, easy article creation to create media-rich articles equipped with alerts, custom forms, tagging, and troubleshooting guides, customized unlimited portals, empower the customers by letting them share experiences, ideas, and advice and plenty more.
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
ustudio
Interactive Live Video Podcasts for Effective Communication
ustudio is an enterprise podcast that delivers and measures private, corporate podcast content securely to any device in a modern experience. It is suited for enterprises looking to modernize the way they communicate. ...
It features podcasting, video-on-demand and live streaming, which provides effective communication, reliable message distribution, up-to-date information, real-time listening and accessibility from any device. It also tracks and measures podcast usage with enterprise-grade podcast analytics for deriving actionable insights. Podcast hosting for business and app for podcast are also available.
The software tool assists sales-rep on point with private podcast content and news, providing with seamless downtime / productive-uptime information. It also helps to design on-boarding and professional development training, while ensuring content is accessible, trackable and effective with interactive engagement data. It provides podcast listening analytics and reports with attribution tools that allow companies to correlate with their business goals.
inkling mobile learning platform
Inkling: Changing the Way Frontline Employees Learn and Work
inkling mobile learning platform is a learning platform that delivers a learning experience with easy access to the knowledge and mission-critical content, for the team to get work done right. It gives the team access whenever they need it. It helps to improve learning retention, deliver a continuous learning experience, and provide convenient access. ...
It delivers learning and reference content at the point of need on mobile devices, allow employees to learn on the job next to their peers, reinforces employee knowledge and retention, provides easy access to critical knowledge and training, allows field employees to find the answers, automatically adapts to formatting on any device, improve security and compliance, learners can even search by QR code, voice command, and give remote employees access to the content in areas with poor internet access, highly secure locations or remote areas with offline access to knowledge and training.
Unily
Disconnected workplaces hold back modern businesses
Unily is a Collaboration Software. Unily is an employee experience platform that unites enterprise, connecting and engaging people to unleash their potential. Unily sits as the central hub and single pane of glass into all aspects of the digital workplace to help businesses overcome challenges relating to internal communications, culture and engagement, knowledge management, and enabling enterprise networks. ...
Unily is equipped with comprehensive features that are all incorporated into an easy-to-use tool, giving users extraordinary digital experiences. The intranet software has a content management system that makes it easy for users to build, share, and manage content. Social capabilities are also integrated into Unily that enable employees to access social channels and engage in conversations, react and comment on contents, and follow pages, channels, and people and receive notifications. Unily comes with tools that give users the capability to produce tailored, personalized, and unique digital experiences.
The software also allows them to transform data into meaningful insights, making it possible to monitor, gauge, and analyze intranet adoption and engagement as well as content consumption. Unily provides users and their employees with different ways to rapidly and intuitively communicate with each other.
Bugle
bugle | video training and knowledge sharing made easy
Bugle is a SaaS based learning management platform used by the organizations for employee, customer or partner to facilitate onboarding, course certifications, compliance trainings and other skill enhancement trainings. Access to the video trainings help enhance sales results, keeps the client engaged and also improves partners performance. ...
The key features of this cloud-based solution includes Video Training Console, quizzes, Q&A, surveys, Course Publisher, Training Sessions Management, Audience Management, Training Reports, Platform Customization Tools, Public Information Board, Audience Interaction Features, Community Reports and Community Board Customization.
The tool allows to manage, upload, publish, and monitor varied video training sessions. The available video editor helps the user make the video more accessible and easy to understand by adding subtitles, links and any other information.
Panopto
The Leading Video Platform For Business And Education
Panopto is a Video CMS Software. Panopto is a software-as-a-service video platform that is designed to help educators and companies to stream live or create on-demand content for students or employees. It helps to manage, record, live stream, and even share your videos across to your team members or students. ...
Panopto is a powerful, feature-rich software that comes in handy whether it is required to record external or internal training. It also requires little effort to transfer classroom experience to an online training environment. It offers features like Screen recording, Live webcasting, Video management, Presentation record, Video analytics, Multi-camera video, Automated recording, Video editor’, Drag-and-drop video upload, Brand customization, Live DVR, APIs, Digital notes, Engagement reports, Live-stream screen recording, Google Analytic integration, Downloadable reports, System-wide analytic.
Regardless of the internet speeds of viewers, Panopto offers a high-quality playback with minimal buffering delays. Viewers also get the opportunity to simultaneously stream multiple videos with the freedom to switch between the sources during the live event. Whether its recording, webcasting, sharing, managing, searching, or viewing videos the process will be nice and easy. Also being able to monitor the size and activity of the video library and viewer statistics on each of the videos are added advantages.
eXo platform
eXo Platform | Team Collaboration Software for Medium and Large ...
eXo platform is an Open Source Digital Workplace Software designed for enterprises to enhance employee engagement. It connects employees, tools and information in one employee centric digital hub with modern intranet, collaboration tools and knowledge base. ...
To strengthen communication, the tool offers News, Page creation, External media, Social activity streams and Social network. The collaboration is feasible through availability of features like Spaces, Documents, Tasks, Calendars, Activity stream and Chats. Other relevant tools for empowerment and reward includes Business applications, Workflows, Knowledge base, Unified search, Notifications, Mobile, Gamification, Kudos, Tokens, Blockchain wallet and Perk store.
The platform adheres to the Java EE stack and leverages open-source components. It stores data in the file system as well as in a relational database through either JPA or JCR APIs.
Shelf.io
The Future of Knowledge Management is here...
Shelf.io is an innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds. It helps to scale best practices and improve efficiency. Shelf leverages generative AI and a modern SaaS infrastructure to ensure accurate, up-to-date, and trusted knowledge. With Shelf, employees, chatbots, and customers can access better answers consistently, anytime and anywhere. ...
Shelf drastically reduces the time it takes to access and manage company knowledge by delivering answers directly in the platforms customers and agents are already using like the self-service portals, IVRs, chatbots, CCaaS, CRMs and more. It supercharges agents with AI to quickly surface the information they need to do their job. Its a faster, smarter, more reliable way to find and manage contact center knowledge.
Key features of Shelf are ensuring customers find the right answers fast, integrating knowledge to customers and agents, optimizing the knowledge with automated content maintenance, maximizing agent efficiency with a distributed workforce and more.