Bloomfire Overview

Bloomfire’s AI-based knowledge management software helps organizations unlock their potential. Information is efficiently organized and easily accessible.

Use Cases

Customers recommend Knowledge Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Bloomfire.

Other use cases:

  • Engagement Management
  • Onboarding
  • Communication Management
  • Market Research
  • Sales Document Management
  • Social Media Analytics
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Bloomfire.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Internal Communications
  • Improve ROI
  • Shorten Ramp Up Time
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Bloomfire Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomfire's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Bloomfire support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Bloomfire analytics capabilities include Analytics, and Custom Reports.

Reviews

"Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another." - Jeff Miller

Bloomfire, Shelf.io, Guru knowledge network, KnowledgeOwl, livepro, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bloomfire

Top Industries

  • Marketing and Advertising
  • Human Resources
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Bloomfire is popular in Marketing And Advertising, Human Resources, and Internet and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Bloomfire Use Cases

How efficiently Does Bloomfire manage your Knowledge Management?

What makes Bloomfire ideal for Content Management?

What makes Bloomfire ideal for Collaboration?

What Are the key features of Bloomfire for Engagement Management?

What benefits does Bloomfire offer for Onboarding?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomfire solved their Knowledge Management needs. Cuspera uses 2780 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomfire testimonial

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller
Bloomfire testimonial

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell
Bloomfire testimonial

Patrick Hays

Technical Writer

VRBO

Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays
CUSTOMERS TESTIMONIALS
Bloomfire testimonial

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller
Bloomfire testimonial

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell
Bloomfire testimonial

Patrick Hays

Technical Writer

VRBO

Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays

Case Studies

COMPANY INDUSTRY CASE STUDIES
Bloomfire case study
Internet
Internet
Case Study VRBO

VRBO Uses Bloomfire to Reduce Call Resolution Time.

Read More
Bloomfire case study
Internet
Internet
Case Study VRBO

VRBO Uses Bloomfire to Reduce Call Resolution Time.

Read More
Bloomfire case study
Marketing and Advertising
Marketing and Advertising
Case Study Ogilvy

Ogilvy Increases Client Satisfaction by 30% with Bloomfire Knowledge Sharing.

Read More

Frequently Asked Questions(FAQ)

for Bloomfire

What is Bloomfire?

Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers.

The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.

The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.

What is Bloomfire used for?

Bloomfire is a Knowledge Management Software mainly used by its customers to Acquire Customers and Scale Best Practices by Knowledge Management, Content Management and Collaboration .

What are the top features of Bloomfire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Bloomfire.

Who uses Bloomfire?

Bloomfire is used by Marketing And Advertising, Human Resources and Internet among other industries.

What are Bloomfire alternatives?

Shelf.Io, Guru Knowledge Network, KnowledgeOwl and Livepro are popular alternatives for Bloomfire.

Where is Bloomfire located?

Bloomfire is headquartered at 1717 W. 6th Street, #100 Austin, TX 78703.
lightning

Peers used Bloomfire for knowledge management and content management

Bloomfire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (28)
Analytics

4.52/5

Read Reviews (168)
Custom Reports

4.26/5

Read Reviews (216)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (28)
Analytics

4.52/5

Read Reviews (168)
Custom Reports

4.26/5

Read Reviews (216)

Software Failure Risk Guidance

?

for Bloomfire

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomfire

Bloomfire News

The 7 Knowledge Management Trends Shaping 2025

Bloomfire introduces generative AI and enterprise search features to enhance knowledge management, boosting efficiency and collaboration across organizations.

21/11/2024 - source

Bloomfire Named AI-Based Knowledge Management Software Company of the Year 2024 by CIO Review - PR Newswire

Bloomfire won the AI-Based Knowledge Management Software Company of the Year 2024 award from CIO Review.

27/08/2024 - source

Bloomfire Feeds

Annual Planning for a Knowledge Management Program

Bloomfire introduces generative AI and Enterprise Search to enhance knowledge management, boosting efficiency and integration with document repositories for seamless organizational scaling.

17/09/2024 - source

Benefits of Change Management in an Organization

There’s no avoiding change. The world is in constant flux, and that shifting context requires that businesses change to keep up. However, humans resist change, and the humans in your...

The post Benefits of Change Management in an Organization appeared first on Bloomfire.

23/06/2024 - source

Advantages of AI in Knowledge Management for Enterprises

As the leader of the customer success and implementation teams at Bloomfire, I have seen firsthand the transformative impact of Artificial Intelligence (AI) on knowledge management. AI is more than...

The post Advantages of AI in Knowledge Management for Enterprises appeared first on Bloomfire.

22/05/2024 - source

Bloomfire Profile

Company Name

Bloomfire

Company Website

https://bloomfire.com/

Year Founded

2010

HQ Location

1717 W. 6th Street, #100 Austin, TX 78703

Employees

11-50

Social

Financials

SERIES B