KnowledgeOwl Overview
KnowledgeOwl offers a versatile knowledge base software that empowers businesses to effectively share information with customers, clients, and employees. It enables the creation of both public help centers and private documentation, addressing diverse informational needs. The platform is designed for ease of use and customization, allowing organizations to tailor their knowledge base to specific requirements. Users can start with a free 30-day trial, making it accessible for those evaluating its fit for their operations. This software supports seamless content management, helping companies enhance customer support and internal communication. KnowledgeOwl positions itself as a valuable tool for businesses prioritizing efficient information distribution and user-friendly documentation management.
Use Cases
Customers recommend Knowledge Management, Content Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using KnowledgeOwl.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using KnowledgeOwl.
KnowledgeOwl Use-Cases and Business Priorities: Customer Satisfaction Data
KnowledgeOwl works with different mediums / channels such as User Generated Content. Blogs. and E-Mail.
KnowledgeOwl's features include Widgets, Personalization, Ticketing, etc. and KnowledgeOwl support capabilities include Chat Support, Email Support, 24/7 Support, etc. also KnowledgeOwl analytics capabilities include Custom Reports, and Analytics.
Reviews
"...We use Knowledge Owl to build our product Knowledge Base (help information)...." Peer review by Lisa D., Computer Software
KnowledgeOwl, livepro, Shelf.io, Panviva, Notion, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
KnowledgeOwl streamlines knowledge base creation with its feature-rich software. Users can build comprehensive and organized knowledge bases to improve information access and customer support.
Popular Business Setting
for KnowledgeOwl
Top Industries
- Computer Software
- Internet
- Design
Popular in
- Mid Market
- Small Business
- Enterprise
KnowledgeOwl is popular in Computer Software, Internet, and Design and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on KnowledgeOwl Use Cases
What solutions does KnowledgeOwl provide for Knowledge Management?
How does KnowledgeOwl address your Content Management Challenges?
How efficiently Does KnowledgeOwl manage your Helpdesk Management?
What solutions does KnowledgeOwl provide for Sending & Publishing Communications?
How efficiently Does KnowledgeOwl manage your Onboarding?
26+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well KnowledgeOwl solved their Knowledge Management needs. Cuspera uses 1779 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Case Studies
CASE STUDY Intersect for Ability
CASE STUDY Fiverr
CASE STUDY Fiverr
Video
2-minute demo of KnowledgeOwl

Frequently Asked Questions(FAQ)
for KnowledgeOwl
What is KnowledgeOwl?
KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance.
The platform features customized creation of Internal Knowledge Bases, FAQ & External Knowledge Bases, Self-Service Help Sites and Software Documentation. Some of the key features offered by the tool includes information categories and sub-categories, content tagging, content sharing, SSO authentication, customized user level access, WYSIWYG editor, article templates, logo customization and custom PDFs.
The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.
What is KnowledgeOwl used for?
What are the top features of KnowledgeOwl?
Who uses KnowledgeOwl?
What are KnowledgeOwl alternatives?
Where is KnowledgeOwl located?
KnowledgeOwl Competitors
KnowledgeOwl Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (198) |
Analytics | Read Reviews (20) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (198) |
Analytics | Read Reviews (20) |
KnowledgeOwl Integrations
KnowledgeOwl integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for KnowledgeOwl
Software Failure Risk Guidance
?for KnowledgeOwl
Overall Risk Meter
Top Failure Risks for KnowledgeOwl
SilkWeb LLC Profile
Company Name
SilkWeb LLC
Company Website
https://www.knowledgeowl.com/homeHQ Location
2552 W 133rd Circle, Broomfield, Colorado 80020, US
Employees
01-10
Social
Financials
PRIVATE