Brandwatch Overview
Brandwatch helps understand and engage with customers. The social suite is built for a fast-moving world.
Use Cases
Customers recommend Social Media Management, Tracking & Monitoring Communications, Engagement Management, as the business use cases that they have been most satisfied with while using Brandwatch.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Brandwatch.
Brandwatch Use-Cases and Business Priorities: Customer Satisfaction Data
Brandwatch works with different mediums / channels such as Social Media,
Brandwatch's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc.
Reviews
"Market research is still very important, especially in ad-hoc projects. For example, when identifying and evaluating new trends, findings from social listening are increasingly being incorporated into the overall assessment." - Marcel Heitmeier
Brandwatch, Mention, Keyhole, NetBase Quid, Khoros Marketing, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Brandwatch
Top Industries
- Marketing and Advertising
- Computer Software
- Internet
Popular in
- Small Business
- Mid Market
- Enterprise
Brandwatch is popular in Marketing And Advertising, Computer Software, and Internet and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Brandwatch Use Cases
Why is Brandwatch the best choice for Tracking & Monitoring Communications?
What makes Brandwatch ideal for Engagement Management?
What benefits does Brandwatch offer for Campaign Management?
Why is Brandwatch the best choice for Market Research?
60+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Brandwatch solved their Social Media Marketing needs. Cuspera uses 4481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Market research is still very important, especially in ad-hoc projects. For example, when identifying and evaluating new trends, findings from social listening are increasingly being incorporated into the overall assessment. Testimonial By Marcel Heitmeier |
|
We have clients who want to study an entire industry before launching a new project, or clients who want to actively monitor dozens of campaigns to improve communications and capture true customer feedback. Testimonial By Youssef Shalaby |
|
Brandwatch has enabled PEC to understand – and react to – how Science Moms is perceived in the digital world. Testimonial By Zander Sebenius |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Marcel Heitmeier Social Media Intelligence Specialist Nestlé |
Market research is still very important, especially in ad-hoc projects. For example, when identifying and evaluating new trends, findings from social listening are increasingly being incorporated into the overall assessment. Testimonial By Marcel Heitmeier |
|
Youssef Shalaby Head of Research & Analytics Hug Digital |
We have clients who want to study an entire industry before launching a new project, or clients who want to actively monitor dozens of campaigns to improve communications and capture true customer feedback. Testimonial By Youssef Shalaby |
|
Zander Sebenius Director, Strategy and Operations Potential Energy Coalition |
Brandwatch has enabled PEC to understand – and react to – how Science Moms is perceived in the digital world. Testimonial By Zander Sebenius |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
Case Study Fetch RewardsRead More |
Banking
|
Banking |
Case Study MonzoRead More |
Financial Services
|
Financial Services |
CASE STUDY Sparkassen-FinanzgruppeRead More |
Video
Discover the Power of Brandwatch Consumer Research – Summary
Frequently Asked Questions(FAQ)
for Brandwatch
What is Brandwatch?
Brandwatch is a social media monitoring tool that provides structure to the voices of potential customers, so as to make decisions that fit your business goals and to become consumer fit. It is suited for businesses and brands to get the right information to the right people in the right format.
This tool provides Brand management, content strategy to reach target audience, competitor analysis, enhanced customer experience, influencer marketing tools and protecting brand image.
It features flexible UI for quick insights and deep analysis, track brand health, analyze key trends, optimize brand with changing consumer perceptions and trends, measure impact of marketing strategy, customer journey mapping by automatically segmenting and analyzing consumer conversations, data integration & visualization, discover audience content affinities, amplifying content to the right people, identify real influencers who generate real engagement, discover effective micro-influencers, monitor ROI of your influencer campaigns, real-time insight on online presence relative to competitors, measure customer sentiment, detect emerging crisis, spot negative mentions instantly, share crucial communication across organization in real-time to ensure right people have right information at all times.
What is Brandwatch used for?
What are the top features of Brandwatch?
Who uses Brandwatch?
What are Brandwatch alternatives?
Where is Brandwatch located?
Peers used Brandwatch for social media management and tracking & monitoring communications
Brandwatch Competitors
Brandwatch Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (943) |
| Custom Reports | Read Reviews (874) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (943) |
| Custom Reports | Read Reviews (874) |
Brandwatch Integrations
Brandwatch integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Brandwatch
Overall Risk Meter
Top Failure Risks for Brandwatch
Brandwatch News
Cision Expands into APAC Media Monitoring Market with CisionOne Platform Launch
Cision launches CisionOne platform in APAC, enhancing media monitoring and complementing Brandwatch and PR Newswire.
BrainPad Empowers Japanese Companies with Brandwatch Social Media Management
BrainPad offers Brandwatch social media management to Japanese companies.
Brandwatch creates social media case management tool | News - Research Live
Social media intelligence firm Brandwatch, part of consumer and media intelligence company Cision, has launched a case management feature within ...
Brandwatch Feeds
The 20 Most Viewed YouTube Videos
Brandwatch was named Best Social Media Monitoring Software by Martech Breakthrough Awards.
Brandwatch Profile
HQ Location
1st Floor Sovereign House Church Street Brighton BN1 1UJ
Employees
1001-5000
Social
Financials
SERIES C
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Why is Brandwatch the best choice for Social Media Management?