Brandwatch Overview
Brandwatch helps understand and engage with customers. The social suite is built for a fast-moving world.
Use Cases
Customers recommend Social Media Management, Tracking & Monitoring Communications, Engagement Management, as the business use cases that they have been most satisfied with while using Brandwatch.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Brandwatch.
Brandwatch Use-Cases and Business Priorities: Customer Satisfaction Data
Brandwatch works with different mediums / channels such as Social Media.
Brandwatch's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Brandwatch support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Brandwatch analytics capabilities include Analytics, and Custom Reports.
Reviews
"We have clients who want to study an entire industry before launching a new project, or clients who want to actively monitor dozens of campaigns to improve communications and capture true customer feedback." - Youssef Shalaby
Brandwatch, Mention, Keyhole, NetBase Quid, Khoros Marketing, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Brandwatch
Top Industries
- Marketing and Advertising
- Computer Software
- Internet
Popular in
- Small Business
- Mid Market
- Enterprise
Brandwatch is popular in Marketing And Advertising, Computer Software, and Internet and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Brandwatch Use Cases
How can Brandwatch optimize your Tracking & Monitoring Communications Workflow?
What Are the key features of Brandwatch for Engagement Management?
How does Brandwatch address your Campaign Management Challenges?
How can Brandwatch enhance your Market Research process?
60+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Brandwatch solved their Social Media Marketing needs. Cuspera uses 4481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We have clients who want to study an entire industry before launching a new project, or clients who want to actively monitor dozens of campaigns to improve communications and capture true customer feedback. Testimonial By Youssef Shalaby |
|
For a regional association with a large number of bank branches, knowing about current issues and observing long-term trends is an important task. This also includes real-time monitoring of competitors. It was a great pleasure for us to develop this solution together with the BWGV. Testimonial By Alexander Doukas |
|
Brandwatch has great visualizations that are already beautiful and easy to read, and can just be screenshotted and placed in my deck. Testimonial By Tegan Jenner |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Youssef Shalaby Head of Research & Analytics Hug Digital |
We have clients who want to study an entire industry before launching a new project, or clients who want to actively monitor dozens of campaigns to improve communications and capture true customer feedback. Testimonial By Youssef Shalaby |
|
Alexander Doukas Managing Director VR-NetWorld |
For a regional association with a large number of bank branches, knowing about current issues and observing long-term trends is an important task. This also includes real-time monitoring of competitors. It was a great pleasure for us to develop this solution together with the BWGV. Testimonial By Alexander Doukas |
|
Tegan Jenner Senior Data Analyst Helen & Gertrude |
Brandwatch has great visualizations that are already beautiful and easy to read, and can just be screenshotted and placed in my deck. Testimonial By Tegan Jenner |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Internet
|
Internet |
Case Study VR-NetworldRead More |
|
Marketing and Advertising
|
Marketing and Advertising |
Case Study Hug DigitalRead More |
Marketing and Advertising
|
Marketing and Advertising |
Case Study Potential Energy CoalitionRead More |
Video
Discover the Power of Brandwatch Consumer Research – Summary
Frequently Asked Questions(FAQ)
for Brandwatch
What is Brandwatch?
Brandwatch is a social media monitoring tool that provides structure to the voices of potential customers, so as to make decisions that fit your business goals and to become consumer fit. It is suited for businesses and brands to get the right information to the right people in the right format.
This tool provides Brand management, content strategy to reach target audience, competitor analysis, enhanced customer experience, influencer marketing tools and protecting brand image.
It features flexible UI for quick insights and deep analysis, track brand health, analyze key trends, optimize brand with changing consumer perceptions and trends, measure impact of marketing strategy, customer journey mapping by automatically segmenting and analyzing consumer conversations, data integration & visualization, discover audience content affinities, amplifying content to the right people, identify real influencers who generate real engagement, discover effective micro-influencers, monitor ROI of your influencer campaigns, real-time insight on online presence relative to competitors, measure customer sentiment, detect emerging crisis, spot negative mentions instantly, share crucial communication across organization in real-time to ensure right people have right information at all times.
What is Brandwatch used for?
What are the top features of Brandwatch?
Who uses Brandwatch?
What are Brandwatch alternatives?
Where is Brandwatch located?
Peers used Brandwatch for social media management and tracking & monitoring communications
Brandwatch Competitors
Brandwatch Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (943) |
| Custom Reports | Read Reviews (874) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (943) |
| Custom Reports | Read Reviews (874) |
Brandwatch Integrations
Brandwatch integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Brandwatch
Overall Risk Meter
Top Failure Risks for Brandwatch
Brandwatch News
Brandwatch Named Social Marketing Solutions Leader for Large Enterprises - Martechcube
Brandwatch was recognized as a leader in social marketing solutions for large enterprises by Martechcube.
Brandwatch Recognized as a Leader in Social Marketing Solutions for Large Enterprises by IDC MarketScape - The Manila Times
Brandwatch is recognized as a leader in social marketing solutions for large enterprises by IDC MarketScape.
Brandwatch Recognized as a Leader in Social Marketing Solutions for Large Enterprises by IDC MarketScape - PR Newswire
Brandwatch is recognized as a leader in social marketing solutions for large enterprises by IDC MarketScape.
Brandwatch Feeds
The 20 Most Viewed YouTube Videos
Brandwatch was named Best Social Media Monitoring Software by Martech Breakthrough Awards.
Brandwatch Profile
HQ Location
1st Floor Sovereign House Church Street Brighton BN1 1UJ
Employees
1001-5000
Social
Financials
SERIES C
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Why is Brandwatch the best choice for Social Media Management?