Brevo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Brevo
Brand: Brevo
Rating: 4.42 (8015 reviews)

4.42 5

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(8015)

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Brevo Overview

Brevo offers a multi-channel marketing platform that extends beyond traditional email marketing. It integrates SMS, chat, and additional communication channels, enabling businesses to engage with their audience through diverse mediums. A standout feature is its AI-driven marketing capabilities, which act as a virtual marketing team to optimize communication strategies. Trusted by over 500,000 customers globally, Brevo provides a unified solution for businesses seeking to enhance their customer interaction. The platform also seamlessly connects with existing tools, ensuring a smooth integration into current workflows. This flexibility and breadth of features make Brevo a versatile choice for businesses aiming to expand their reach and improve customer engagement.

Use Cases

Customers recommend Communication Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Brevo.

Other use cases:

Campaign Management
Engagement Management
Workflow Management
Social Media Management
Helpdesk Management
Digital Marketing
Generation Of New Leads

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Brevo.

Other priorities:

Increase Sales & Revenue
Grow Market Share
Improve Internal Communications
Scale Best Practices
Enter New Markets Internationally Or Locally
Improve Efficiency
Launch New Products
Improve ROI
Improve Brand Engagement
Improve Digital And Social Presence
Build Brand Awareness
Establish Thought Leadership

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Brevo Use-Cases and Business Priorities: Customer Satisfaction Data

Brevo works with different mediums / channels such as E-Mail. Social Media. Facebook etc.

Brevo's features include Templates, Personalization, Landing Page, etc. and Brevo support capabilities include Email Support, Chat Support, Phone Support, etc. also Brevo analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber." - Rishavraj Das

Brevo, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Brevo, formerly Sendinblue, is an all-in-one platform for managing customer relationships through email, SMS, chat, and more. Businesses can start using Brevo for free.

Popular Business Setting

for Brevo

Top Industries

Hospitality
Publishing
Marketing and Advertising

Popular in

Small Business
Mid Market
Enterprise

Brevo is popular in Hospitality, Publishing, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Brevo Use Cases

How does Brevo facilitate Communication Management?

Brevo provides a comprehensive email marketing platform enabling users to create, automate, and track email campaigns. This platform allows for the segmentation of audiences and offers flexible email dispatch tools, including scheduling, customization, and attachments. The platform has a free tier but limits send volume to 9,000 emails per month, and email delivery speed can be inconsistent.

"...-Email Management features like; Email Monitoring, Archiving, Data Recovery, Queue Management, and Spam blockers...." Peer review by James K, Tech Writer/Digital Marketing Officer

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How does Brevo address your Advertisement Challenges?

Brevo provides comprehensive marketing capabilities, including email marketing, SMS messaging, landing page creation, and advertising. The platform enables businesses to automate marketing tasks, manage customer relationships, and create targeted advertising campaigns. A limitation of Brevo is that its advertising features are considered basic and lack advanced functionality.

"...It is a versatile, useful, new, innovative platform that allows you to communicate and grow, using as tools of the mail, SMS, landing pages, advertisements, email marketing, notify your friends and be more productive in your business professionally speaking, and Easy design, using this platform, you instantly receive messages, offers, important information, among others...." Peer review by jose w, Equipo de marketing

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How can Brevo optimize your Contact List Management Workflow?

Brevo facilitates straightforward contact list management, enabling easy addition, editing, and import of contacts. The platform offers features such as custom fields, import utilities, and customizable opt-in processes, allowing for effective organization and segmentation of contact lists. However, managing folders containing contacts may pose a challenge.

"...SendinBlue combines great features regarding deliverability with everything you need in campaign management, newsletter design, list building, and contact management...." Peer review by Matthias R, CEO, Information Technology and Services

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How does Brevo facilitate Campaign Management?

The software enables users to design and launch email marketing campaigns efficiently. The platform allows for automation of campaigns and offers straightforward reporting on campaign performance. However, the contact segmentation engine for marketing campaigns has limited customization capabilities.

"...We made this application in the enterprise because despite the time the email is still the best conversion rates offered for marketing campaigns...." Peer review by Angelica C, Marketing Publicity Manager

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How can Brevo enhance your Engagement Management process?

Brevo provides tools for personalized messaging and campaign automation, enabling businesses to increase customer engagement and drive conversions. These tools include email and SMS marketing, as well as features for building landing pages to collect leads. Brevo's focus on engagement, however, can result in restrictions and list deletions if engagement metrics are not met.

"...I use sendinblue mostly for their marketing automation tool to engage with my users...." Peer review by Joseph T, Fondateur

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67+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Rishavraj Das Event and Digital Media Manager AMS	With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das
The Marketing team at France Pare-Brise France Pare-Brise Network	The platform is very intuitive, we can now communicate on a regular basis with our members and insurers in a personalized manner Testimonial By The Marketing team at France Pare-Brise
Lindsay Clark Marketing Manager Great British Chefs	For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark

CUSTOMERS	TESTIMONIALS
Rishavraj Das Event and Digital Media Manager AMS	With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das
The Marketing team at France Pare-Brise France Pare-Brise Network	The platform is very intuitive, we can now communicate on a regular basis with our members and insurers in a personalized manner Testimonial By The Marketing team at France Pare-Brise
Lindsay Clark Marketing Manager Great British Chefs	For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark

Case Studies

Publishing

Case Study Florida Trend

Florida Trend gets up to 50% open rates leveraging dynamic contact segmentation

Education

Case Study AMS

AMS creates engagement and reaches their audience more effectively thanks to Sendinblue

Utilities

Case Study Love Energy Savings

Love Energy Savings increases lead generation and conversion thanks to Sendinblue all-in-one platform

Hospitality

Case Study Liligo

Liligo relies on Sendinblue's Email API to send millions of custom price alerts in real time

Non-Profit Organization Management

Case Study Solidarités International

Solidarités International doubles its open rates and digitizes its fundraising process with Sendinblue

Hospitality

Case Study PAI restaurant group

PAI reaches and communicates more effectively with their audience thanks to Sendinblue

Brevo — The most approachable CRM suite

Frequently Asked Questions(FAQ)

for Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

It is primarily used for marketing automation, email campaigns, transactional emails, SMS marketing, chat, CRM, Facebook ads, retargeting ads, landing page creation and custom signup forms that can be integrated with the website. To help maximize the ROI, this cloud-based solution offers analytical dashboards that help track progress on email marketing campaigns.

It helps create engaging emails with its drag-and-drop designer and selection of 200+ responsive email templates. It also allows user to custom design their templates from scratch based on the need to ensure it addresses the right audience.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .