Brevo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Brevo
Brand: Brevo
Rating: 4.42 (8015 reviews)

4.42 5

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(8015)

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Brevo Overview

Brevo, formerly Sendinblue, is an all-in-one platform for managing customer relationships through email, SMS, chat, and more. Businesses can start using Brevo for free.

Use Cases

Customers recommend Communication Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Brevo.

Other use cases:

Campaign Management
Engagement Management
Workflow Management
Social Media Management
Helpdesk Management
Digital Marketing
Generation Of New Leads

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Brevo.

Other priorities:

Increase Sales & Revenue
Grow Market Share
Improve Internal Communications
Scale Best Practices
Enter New Markets Internationally Or Locally
Improve Efficiency
Launch New Products
Improve ROI
Improve Brand Engagement
Improve Digital And Social Presence
Build Brand Awareness
Establish Thought Leadership

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Brevo Use-Cases and Business Priorities: Customer Satisfaction Data

Brevo works with different mediums / channels such as E-Mail. Social Media. Facebook etc.

Brevo's features include Templates, Personalization, Landing Page, etc. and Brevo support capabilities include Email Support, Chat Support, Phone Support, etc. also Brevo analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber." - Rishavraj Das

Brevo, Aweber, MailerLite, Kit (formerly ConvertKit), Zoho Campaigns, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Brevo

Top Industries

Hospitality
Publishing
Marketing and Advertising

Popular in

Small Business
Mid Market
Enterprise

Brevo is popular in Hospitality, Publishing, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Brevo Use Cases

What solutions does Brevo provide for Communication Management?

Brevo provides a comprehensive email marketing platform enabling users to create, automate, and track email campaigns. This platform allows for the segmentation of audiences and offers flexible email dispatch tools, including scheduling, customization, and attachments. The platform has a free tier but limits send volume to 9,000 emails per month, and email delivery speed can be inconsistent.

"...If you send emails or SMS messages to client lists, especially newsletters..." Peer review by Justin Germino, Owner of Dragon Blogger Technology, Wells Fargo

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How does Brevo facilitate Advertisement?

Brevo provides comprehensive marketing capabilities, including email marketing, SMS messaging, landing page creation, and advertising. The platform enables businesses to automate marketing tasks, manage customer relationships, and create targeted advertising campaigns. A limitation of Brevo is that its advertising features are considered basic and lack advanced functionality.

"...This platform helped me a lot in my work area since it allowed me to solve several problems, a problem that I managed to solve With this work tool, it was that in my work area we had the need to be able to create marketing from a new perspective to have a greater reach of advertising, and that is where this platform helped me to solve this problem because through this instrument We managed to create the strategy to be able to carry out marketing through emails, thus achieving a greater reach of advertising and best of all, it was a fast, efficient and productive work without much delay...." Peer review by Daniel B, Marketing Manager, Marketing and Advertising

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What makes Brevo ideal for Contact List Management?

Brevo facilitates straightforward contact list management, enabling easy addition, editing, and import of contacts. The platform offers features such as custom fields, import utilities, and customizable opt-in processes, allowing for effective organization and segmentation of contact lists. However, managing folders containing contacts may pose a challenge.

"...It is very good because it allows you to edit the emails in appropriate formats for all the screens in order to personalize the emails and SMS messages, as well as to clean the contact databases and manage when the subscription is canceled and monitors the performance of marketing campaigns...." Peer review by Angel B, Teaching Professional, Education

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How can Brevo enhance your Campaign Management process?

The software enables users to design and launch email marketing campaigns efficiently. The platform allows for automation of campaigns and offers straightforward reporting on campaign performance. However, the contact segmentation engine for marketing campaigns has limited customization capabilities.

"...The automation feature gives the users an opportunity to grow their businesses since comprehensive marketing campaign through automated emails are initiated in their absence...." Peer review by Ashley W, Supervisor

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Why is Brevo the best choice for Engagement Management?

Brevo provides tools for personalized messaging and campaign automation, enabling businesses to increase customer engagement and drive conversions. These tools include email and SMS marketing, as well as features for building landing pages to collect leads. Brevo's focus on engagement, however, can result in restrictions and list deletions if engagement metrics are not met.

"...It allows you to grow your business by engaging existing and prospective customers using email, SMS, chat, and social media. ..." 10 Best ConvertKit Alternatives & Competitors

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67+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Rishavraj Das Event and Digital Media Manager AMS	With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das
Lindsay Clark Marketing Manager Great British Chefs	For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark
The Marketing team at France Pare-Brise France Pare-Brise Network	The platform is very intuitive, we can now communicate on a regular basis with our members and insurers in a personalized manner Testimonial By The Marketing team at France Pare-Brise

CUSTOMERS	TESTIMONIALS
Rishavraj Das Event and Digital Media Manager AMS	With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das
Lindsay Clark Marketing Manager Great British Chefs	For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark
The Marketing team at France Pare-Brise France Pare-Brise Network	The platform is very intuitive, we can now communicate on a regular basis with our members and insurers in a personalized manner Testimonial By The Marketing team at France Pare-Brise

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Corsica Ferries Transportation/Trucking/Railroad	Transportation/Trucking/Railroad	CASE STUDY Corsica Ferries Increased Email Open Rates By 20% And Conversion Rates By 15% With Personalized Communication Strategies Read More
Love Energy Savings Utilities	Utilities	CASE STUDY Love Energy Savings Achieved 33% Increase In Customer Engagement Through Automated Email Campaigns. Read More
PAI restaurant group Hospitality	Hospitality	Case Study PAI restaurant group PAI reaches and communicates more effectively with their audience thanks to Sendinblue Read More

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Brevo — The most approachable CRM suite

Frequently Asked Questions(FAQ)

for Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

It is primarily used for marketing automation, email campaigns, transactional emails, SMS marketing, chat, CRM, Facebook ads, retargeting ads, landing page creation and custom signup forms that can be integrated with the website. To help maximize the ROI, this cloud-based solution offers analytical dashboards that help track progress on email marketing campaigns.

It helps create engaging emails with its drag-and-drop designer and selection of 200+ responsive email templates. It also allows user to custom design their templates from scratch based on the need to ensure it addresses the right audience.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .