Bugsnag Overview

BugSnag delivers error monitoring and reporting tailored for mobile applications, ensuring developers receive essential insights without unnecessary noise. It's a go-to solution for engineering teams aiming to refine app performance and enhance user satisfaction. BugSnag excels in alerting users to bugs and errors, providing real-time feedback that helps teams address issues promptly. This tool supports over 6,000 top engineering teams worldwide, underscoring its reliability and effectiveness. With BugSnag, teams can focus on building superior software while maintaining app stability. The platform offers a 14-day free trial, allowing users to explore its capabilities without commitment.

Use Cases

Customers recommend Workflow Management, Onboarding, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Bugsnag.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Lead Qualification: Technographic
  • Communication Management
  • Lead Tracking
  • Engagement Management
  • Products & Pricelist Management
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Business Priorities

Grow Market Share and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bugsnag.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Manage Risk
  • Scale Best Practices
  • Increase Customer Life Time Value
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Bugsnag Use-Cases and Business Priorities: Customer Satisfaction Data

Bugsnag works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Bugsnag's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and Bugsnag support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Bugsnag analytics capabilities include Analytics, and Custom Reports.

Reviews

"Whenever an error occurs, each application team gets immediately notified via Slack, where we show pertinent information about the exception and which developer committed the code." - Eddie Kim

Peer review evidence (same sources as the product rating summary)

"...With and in-app workflow, you'll also make progress prioritizing bugs and moving them through your. ..." Kotlin Exception Monitoring & Reporting
"...Bugsnag helps our development team fix issues faster with automatic alerts and deep crash diagnostics, all without data leaving our data centers...." Peer review by Adrian MacNeil, Director of Engineering, Coinbase
"...Without any hidden costs, Bugsnag offers high-volume JSON read/write APIs and business intelligence (BI) integrations with Amazon SQS and Splunk...." Error Monitoring - App Stability for Media & Entertainment

Bugsnag, Lokalise, Miro, Troop Messenger, Sage Expense Management (formerly Fyle), etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bugsnag is an error monitoring software that alerts users to bugs and errors. A free trial is available for its mobile app functionality.

Popular Business Setting

for Bugsnag

Top Industries

  • Internet
  • Computer Software
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bugsnag is popular in Internet, Computer Software, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Bugsnag Customer wins, Customer success stories, Case studies

Why is Bugsnag the best choice for Workflow Management?

How does Bugsnag facilitate Onboarding?

How does Bugsnag facilitate Competitive Intelligence?

How efficiently Does Bugsnag manage your Campaign Management?

How efficiently Does Bugsnag manage your Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Bugsnag solved their Collaboration and Productivity needs. Cuspera uses 2046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Eddie Kim

CTO and cofounder

Gusto
Whenever an error occurs, each application team gets immediately notified via Slack, where we show pertinent information about the exception and which developer committed the code. Testimonial By Eddie Kim
Bugsnag testimonial

Taylor Otwell

CREATOR

LARAVEL
I depend on Bugsnag for error reporting across all my apps. It's indispensable for quickly finding and squashing bugs. Testimonial By Taylor Otwell
Bugsnag testimonial

Blake Mesdag

Sr. Developer

Shopify
Overall, Bugsnag has helped me become more confident in the code I ship, which in turn helps me ship faster. Testimonial By Blake Mesdag
CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Eddie Kim

CTO and cofounder

Gusto
Whenever an error occurs, each application team gets immediately notified via Slack, where we show pertinent information about the exception and which developer committed the code. Testimonial By Eddie Kim
Bugsnag testimonial

Taylor Otwell

CREATOR

LARAVEL
I depend on Bugsnag for error reporting across all my apps. It's indispensable for quickly finding and squashing bugs. Testimonial By Taylor Otwell
Bugsnag testimonial

Blake Mesdag

Sr. Developer

Shopify
Overall, Bugsnag has helped me become more confident in the code I ship, which in turn helps me ship faster. Testimonial By Blake Mesdag

Mercado Libre - Retail - Retail

BugSnag helped Mercado Libre grow its mobile market share by 50%. The company achieved a 99.93% app stability score using BugSnag's error monitoring and performance tracking tools. Mercado Libre trus...ts BugSnag for accurate, real-time insights. The platform supports fast bug detection and resolution, improving user experience. BugSnag's features help prioritize fixes that matter most to customers.

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Yelp - Internet - internet

Bugsnag helped Yelp reach a 99.98% app stability target. Yelp switched from Crashlytics to Bugsnag for better crash reporting and search features. Bugsnag's dashboard and alerts made it easy to spot ...and fix problems fast. The Android team reduced APK size by about 50%. Yelp saw fewer crashes in beta releases and improved Google Play ratings. Bugsnag's open source libraries and integrations with Slack and Splunk helped Yelp make data-driven decisions.

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Shopify - E Commerce - e-commerce

Bugsnag helps Shopify monitor errors across 30 developer teams. Shopify needed better visibility into errors to improve reliability for over 377,000 online stores. Before Bugsnag, engineers spent a l...ot of time troubleshooting and often learned about issues from customers. With Bugsnag, Shopify engineers find errors faster and can fix them before they impact users. Trend analysis and spike notifications help prevent future problems. Shopify engineers now ship code with more confidence.

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Recurly - Computer Software - computer software

BugSnag helps Recurly manage 65 million active monthly subscribers. Recurly uses BugSnag to catch and fix bugs fast. The tool gives real-time alerts and shows which bugs matter most. Recurly's team s...aves time by focusing on fixing, not just finding, errors. Uptime and stability have improved year over year. BugSnag's features help Recurly keep their platform reliable for customers.

Read on →

Chime - Banking - banking

Bugsnag helps Chime monitor errors and reduce crash rates in its React Native mobile app. Chime needed a tool to unify error management across iOS and Android and provide detailed stack traces. Bugsn...ag gives Chime full visibility into app stability, fast debugging, and control over all error types. Chime now meets its software stability goals and spends less time fixing bugs. Integrations with Jira and Slack help streamline ticketing and communication.

Read on →

Doximity - Hospital & Health Care - hospital & health care

Bugsnag helped Doximity improve the stability of its Android app for medical professionals. The Android team used Bugsnag to align teams and streamline workflows. They achieved a 99.99% stability sco...re. Bugsnag's features made it easier to track and fix bugs. Doximity now catches errors before users notice them, ensuring a reliable experience for clinicians.

Read on →

Best Practices for Triaging Software Bugs: Developing a Bug Triage Process with Your Team

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bugsnag

What is Bugsnag?

Bugsnag is an error-monitoring tool allowing the developers to identify, prioritize and replicate bugs efficiently and enjoyably. It also enables the developers to proactively see the effects of their code addressing issues and at the same time creating a joyful experience for both customers and engineers when fixing errors.

Bugsnag helps to monitor application stability to make data-driven decisions whether to building new features or fixing bugs. It also helps to improve the stability of the application, makes data-driven decisions about team priorities, tracks stability across releases, resolves the root cause of stability issues, segments the errors to focus on a specific area at a time and so on.

Some of its features include error monitoring and diagnostics, application stability management, alerting and workflow engine, deployment and data access, and more.

What is Bugsnag used for?

Bugsnag is a Collaboration and Productivity Software mainly used by its customers to Grow Market Share and Enhance Customer Relationships by Workflow Management, Onboarding and Competitive Intelligence .

What are the top features of Bugsnag?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of Bugsnag.

Who uses Bugsnag?

Bugsnag is used by Internet, Computer Software and Financial Services among other industries.

What are Bugsnag alternatives?

Lokalise, Miro, Troop Messenger and Sage Expense Management (Formerly Fyle) are popular alternatives for Bugsnag.

Where is Bugsnag located?

Bugsnag is headquartered at 110 Sutter St, Suite 1000, San Francisco, CA 94104.
lightning

Peers used Bugsnag for workflow management and onboarding

Bugsnag Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)

Software Failure Risk Guidance

?

for Bugsnag

Overall Risk Meter

Low Medium High

Top Failure Risks for Bugsnag

BugSnag News

Product

SmartBear enhances BugSnag with advanced performance insights - IT Brief New Zealand

SmartBear enhances Bugsnag with OpenTelemetry-native performance insights and distributed tracing for better application performance visibility.

Read more →

BugSnag Profile

Company Name

BugSnag

Company Website

https://www.bugsnag.com/

Year Founded

2012

HQ Location

110 Sutter St, Suite 1000, San Francisco, CA 94104

Employees

11-50

Social

Twitter

Financials

PRIVATE