Bugsnag Overview

Bugsnag is an error monitoring software that alerts users to bugs and errors. A free trial is available for its mobile app functionality.

Use Cases

Customers recommend Workflow Management, Onboarding, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Bugsnag.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Lead Qualification: Technographic
  • Communication Management
  • Lead Tracking
  • Engagement Management
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bugsnag.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Manage Risk
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Bugsnag Use-Cases and Business Priorities: Customer Satisfaction Data

Bugsnag works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Bugsnag's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and Bugsnag support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Bugsnag analytics capabilities include Analytics, and Custom Reports.

Reviews

"Now I can be confident that everything is going into Bugsnag, and we can actually see the number of users that are hitting a bug, the number of different events. We get such granular data that I know I can go in there and find errors that are impact...ful." - Senna Bala

Bugsnag, Sublime text, Sentry, Kendo Ui, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bugsnag

Top Industries

  • Internet
  • Computer Software
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bugsnag is popular in Internet, Computer Software, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bugsnag Use Cases

Why is Bugsnag the best choice for Workflow Management?

What Are the key features of Bugsnag for Onboarding?

Why is Bugsnag the best choice for Competitive Intelligence?

What makes Bugsnag ideal for Campaign Management?

What makes Bugsnag ideal for Helpdesk Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bugsnag solved their Collaboration and Productivity needs. Cuspera uses 2046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Senna Bala

QA Engineering Manager

Eventbrite

Now I can be confident that everything is going into Bugsnag, and we can actually see the number of users that are hitting a bug, the number of different events. We get such granular data that I know I can go in there and find errors that are impactful. Testimonial By Senna Bala
Bugsnag testimonial

TERESA DIETRICH

CTO

NAMELY

Bugsnag significantly alleviates the pain of troubleshooting errors. Testimonial By TERESA DIETRICH
Bugsnag testimonial

Taylor Otwell

CREATOR

LARAVEL

I depend on Bugsnag for error reporting across all my apps. It's indispensable for quickly finding and squashing bugs. Testimonial By Taylor Otwell
CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Senna Bala

QA Engineering Manager

Eventbrite

Now I can be confident that everything is going into Bugsnag, and we can actually see the number of users that are hitting a bug, the number of different events. We get such granular data that I know I can go in there and find errors that are impactful. Testimonial By Senna Bala
Bugsnag testimonial

TERESA DIETRICH

CTO

NAMELY

Bugsnag significantly alleviates the pain of troubleshooting errors. Testimonial By TERESA DIETRICH
Bugsnag testimonial

Taylor Otwell

CREATOR

LARAVEL

I depend on Bugsnag for error reporting across all my apps. It's indispensable for quickly finding and squashing bugs. Testimonial By Taylor Otwell

Case Studies

COMPANY INDUSTRY CASE STUDIES
Bugsnag case study
Internet
Internet
Case Study NetEngine

NetEngine uses Bugsnag to preempt customer support calls

Read More
Bugsnag case study
Financial Services
Financial Services
Case Study Chime

Chime reduces crash rate by monitoring with Bugsnag

Read More
Bugsnag case study
Internet
Internet
Case Study Eventbrite

Eventbrite benefits from Bugsnag diagnostics over logging tools

Read More

Video

Best Practices for Triaging Software Bugs: Developing a Bug Triage Process with Your Team

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bugsnag

What is Bugsnag?

Bugsnag is an error-monitoring tool allowing the developers to identify, prioritize and replicate bugs efficiently and enjoyably. It also enables the developers to proactively see the effects of their code addressing issues and at the same time creating a joyful experience for both customers and engineers when fixing errors.

Bugsnag helps to monitor application stability to make data-driven decisions whether to building new features or fixing bugs. It also helps to improve the stability of the application, makes data-driven decisions about team priorities, tracks stability across releases, resolves the root cause of stability issues, segments the errors to focus on a specific area at a time and so on.

Some of its features include error monitoring and diagnostics, application stability management, alerting and workflow engine, deployment and data access, and more.

What is Bugsnag used for?

Bugsnag is a Collaboration and Productivity Software mainly used by its customers to Grow Market Share and Enhance Customer Relationships by Workflow Management, Onboarding and Competitive Intelligence .

What are the top features of Bugsnag?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of Bugsnag.

Who uses Bugsnag?

Bugsnag is used by Internet, Computer Software and Financial Services among other industries.

What are Bugsnag alternatives?

Sublime Text, Sentry and Kendo Ui are popular alternatives for Bugsnag.

Where is Bugsnag located?

Bugsnag is headquartered at 110 Sutter St, Suite 1000, San Francisco, CA 94104.
lightning

Peers used Bugsnag for workflow management and onboarding

Bugsnag Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)

Software Failure Risk Guidance

?

for Bugsnag

Overall Risk Meter

Low Medium High

Top Failure Risks for Bugsnag

Bugsnag News

SmartBear enhances BugSnag with advanced performance insights - IT Brief New Zealand

SmartBear enhances Bugsnag with OpenTelemetry-native performance insights and distributed tracing for better application performance visibility.

15/09/2024 - source

Bugsnag Feeds

Demystifying OpenTelemetry: The Future of Observability in DevOps

Observability has become crucial to managing modern cloud-native applications.  OpenTelemetry (OTel) is one of many tools that have gained significant traction in this space. Let’s break down OTel’s fundamentals, recent updates, implementation challenges, and future outlook. What is OTel? OTel is an open-source project that standardizes how to collect telemetry data. At its core, it’s […]

The post Demystifying OpenTelemetry: The Future of Observability in DevOps appeared first on BugSnag.

01/07/2024 - source

jQuery is not defined: Common causes and a simple solution

One of the most common JavaScript errors we see affecting our customers is jQuery is not defined. This can be a pretty serious problem if your web app relies on jQuery (76% of all sites!), since if jQuery fails to load, it can make your JavaScript code unusable. What are the common causes of jQuery […]

The post jQuery is not defined: Common causes and a simple solution appeared first on BugSnag.

04/06/2024 - source

Introducing BugSnag Real User Monitoring for Flutter & React Native Applications

We’re excited to announce that BugSnag now supports performance monitoring for applications built in Flutter and React Native. These platforms join existing performance support for iOS, Android, Unity, and web frameworks. Why is Flutter popular? Flutter is a cross-platform app development framework created by Google and powered by the Dart language. Flutter allows developers to […]

The post Introducing BugSnag Real User Monitoring for Flutter & React Native Applications appeared first on BugSnag.

28/04/2024 - source

Bugsnag Profile

Company Name

Bugsnag

Company Website

https://www.bugsnag.com/

Year Founded

2012

HQ Location

110 Sutter St, Suite 1000, San Francisco, CA 94104

Employees

11-50

Social

Financials

PRIVATE