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Calabrio Analytics: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Calabrio Analytics
Brand: Calabrio Analytics
Rating: 4.23 (184 reviews)

4.23 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(184)

Calabrio Analytics: Speech, Text, Desktop Analytics for Contact Center

AI Powered

App Partner

Calabrio Analytics Overview

Calabrio-analytics unlocks hidden intelligence in contact centers. Business insights are driven forward by Calabrio Analytics.

Use Cases

Customers recommend Engagement Management, Coaching, Lead Analytics, as the business use cases that they have been most satisfied with while using Calabrio Analytics.

Other use cases:

Customer Feedback Management
Competitive Intelligence
Workflow Management
Funnel Analysis
Collaboration
Conference Call Management
Advocacy Management

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Calabrio Analytics.

Other priorities:

Increase Sales & Revenue
Improve Efficiency

See all business priorities See less business priorities

Calabrio Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Calabrio Analytics works with different mediums / channels such as Offline, and Promotions,

Calabrio Analytics's features include Feedback Surveys.

Reviews

"To get the best from your employees, think about the culture that supports them." - Daniel Acosta

Calabrio Analytics, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Calabrio Analytics

Top Industries

Financial Services
Utilities
Retail

Popular in

Calabrio Analytics is popular in Financial Services, Utilities, and Retail and is widely used by

Comprehensive Insights on Calabrio Analytics Use Cases

What benefits does Calabrio Analytics offer for Engagement Management?

What makes Calabrio Analytics ideal for Coaching?

How efficiently Does Calabrio Analytics manage your Lead Analytics?

What benefits does Calabrio Analytics offer for Customer Feedback Management?

How does Calabrio Analytics address your Competitive Intelligence Challenges?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Calabrio Analytics solved their Conversation Intelligence needs. Cuspera uses 184 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Daniel Acosta Call Center Applications Analyst Houston Methodist Hospital	To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta
J Ryan Bradley Business Director Major U.S. Insurer	Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley
Beth Bax Assistant Director, QA Grand Canyon University	Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax

CUSTOMERS	TESTIMONIALS
Daniel Acosta Call Center Applications Analyst Houston Methodist Hospital	To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta
J Ryan Bradley Business Director Major U.S. Insurer	Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley
Beth Bax Assistant Director, QA Grand Canyon University	Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax

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