Calabrio Analytics Overview
Calabrio-analytics unlocks hidden intelligence in contact centers. Business insights are driven forward by Calabrio Analytics.
Use Cases
Customers recommend Engagement Management, Coaching, Lead Analytics, as the business use cases that they have been most satisfied with while using Calabrio Analytics.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Calabrio Analytics.
Calabrio Analytics Use-Cases and Business Priorities: Customer Satisfaction Data
Calabrio Analytics works with different mediums / channels such as Offline. and Promotions.
Calabrio Analytics's features include Feedback Surveys. and Calabrio Analytics support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Calabrio Analytics analytics capabilities include Analytics, and Custom Reports.
Reviews
"To get the best from your employees, think about the culture that supports them." - Daniel Acosta
Calabrio Analytics, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Calabrio Analytics
Top Industries
- Financial Services
- Utilities
- Retail
Popular in
Calabrio Analytics is popular in Financial Services, Utilities, and Retail and is widely used by
Comprehensive Insights on Calabrio Analytics Use Cases
What Are the key features of Calabrio Analytics for Engagement Management?
What benefits does Calabrio Analytics offer for Coaching?
Why is Calabrio Analytics the best choice for Lead Analytics?
How can Calabrio Analytics enhance your Customer Feedback Management process?
How efficiently Does Calabrio Analytics manage your Competitive Intelligence?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Calabrio Analytics solved their Conversation Intelligence needs. Cuspera uses 184 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta |
|
Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley |
|
Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Daniel Acosta Call Center Applications Analyst Houston Methodist Hospital |
To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta |
|
J Ryan Bradley Business Director Major U.S. Insurer |
Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley |
|
Beth Bax Assistant Director, QA Grand Canyon University |
Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax |
Video
Calabrio Analytics
Peers used Calabrio Analytics for engagement management and coaching
Calabrio Analytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (52) |
| Custom Reports | Read Reviews (38) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (52) |
| Custom Reports | Read Reviews (38) |
Software Failure Risk Guidance
?for Calabrio Analytics
Top Failure Risks for Calabrio Analytics
Calabrio News
Calabrio Aims to Improve Patient Care, Accessibility and Equity With AI-Driven Solution for Healthcare - Business Wire
Calabrio introduces an AI-driven solution to enhance patient care, accessibility, and equity in healthcare.
Calabrio and Five9 Join Forces to Modernize Contact Center Operations - Business Wire
Calabrio teams up with Five9 to improve and update contact center operations.
Calabrio ONE is WFM & Contact Centre Software Leader
Contact centre software user feedback on G2 garners Calabrio five #1 rankings across 83 awarded reports - Calabrio ONE.
Calabrio Feeds
How Calabrios Acquisition of Wysdom Boosted Customer Success - No Jitter
Calabrio's acquisition of Wysdom enhances customer success by integrating new technology and expertise to improve customer interactions and service.
Calabrio Announces the Appointment of Dave Rhodes as Chief Executive Officer - Directors Club News
Calabrio has appointed Dave Rhodes as its new Chief Executive Officer.
Calabrio Profile
Company Name
Calabrio
Company Website
https://www.calabrio.com/HQ Location
400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US
Employees
51-100
Social
Financials
M&A
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