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CallTrackingMetrics: Reviews, Testimonials and Expert Opinions
(5665)All-in-One conversation platform for a better customer experience
Top 41 CallTrackingMetrics Alternatives
Invoca Signal AI
The Enterprise-Ready Call Tracking Solution.
Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue. ...
Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.
Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.
Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.
(Invoca acquires Dialogtech)
Marchex Call Analytics
AI-powered conversation intelligence for more effective sales and customer service
Marchex Call Analytics is an AI-powered intelligence for smarter marketing, sales, and customer service. It enables businesses to attribute phone calls to the media channel, block unwanted calls and get advanced conversation analytics. ...
Marchex Call Analytics analyzes data points across business conversations allowing to reduce errors from manual review and do things in seconds that previously would take hours, days, or even weeks. It utilizes these customer insights to make smarter decisions about digital marketing strategies, call handling best practices, mystery shopping and more.
Some of its features include Lost Opportunities, High Intent, Conversation Search, Sentiment Analysis, Agent Script Tracking, and Secure Redaction. It automatically identifies which callers are showing a propensity to buy and measures the economic impact. It identifies potential customer churn before it happens by analyzing conversations by caller sentiment. It ensures security with the automatic removal of credit card and social security numbers from call audio and transcripts.
CallSource
Performance Management for Sales and Marketing
CallSource is a leader for call tracking, lead management and business analytic solutions. It helps to collect business intelligence about customers, review, interpret and act on the information that will improve the profitability, and Increase ROI with better marketing attribution. ...
CallSource provides actionable analytics and a roadmap to help understand marketing and sales performance data by analyzing call tracking as a performance threshold. It delivers data to solve, strategize, and implement real business solutions, reporting provides constant insights into business and benchmarks progress, and optimize industry data to provide business acumen.
CallSource features include call recording and tracking, call analytics, performance evaluation and more. Its capabilities also extend far beyond call tracking to include marketing insights, such as cost-per-lead analysis and sales conversion percentages, as well as training and coaching for employees.
Convirza Call Tracking
Call Tracking Software, Metrics & Measurement ‚ Convirza
Convirza is a call tracking and marketing analytics software to maximize marketing and make phone calls work. It helps sales, marketing, and customer service analyze and act on calls to generate more revenue and improve customer experience. ...
Convirza’s call tracker precisely measures consumer actions and behavior on calls. Businesses and agencies use call tracking for marketing and business intelligence.
Tracking numbers are unique phone numbers linked to individual customer engagement points. Convirza has every type of tracking numbers including 800 numbers, toll free numbers, vanity numbers and local call tracking numbers. When everything is known about the phone calls its easy to optimize.
Whatconverts
WhatConverts | Call Tracking Software
WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. WhatConverts includes features ...
WhatConverts provides a phone call tracking module, which enables users to track specific referral sources for each lead using marketing keywords. It facilitates integration with third-party applications such as Zenkit, Snapengage, Leadbridge, Apexchat and more.
Retreaver Inbound Call Tracking
Retreaver | Call Tracking for Inbound Calls, PPC, DNI, IVR Systems
Retreaver is an Inbound Call tracking software that can be used by Agencies and Marketers for call analytics to identify the sources that drive higher conversions and provide better customer experience. It can be used by large enterprises to track the ROI on advertising campaigns. ...
Retreaver features include Phone number lists that are cleaned and quality tested, Call tracking with unlimited data attributes, ad keyword and creative tracking and more. A Call Routing feature that enables revenue optimization by automating sending of leads to the best buyers, Caller Journeys with facility to trigger marketing automations and more.
The Call Reporting feature provides reports, with the facility to send the data for analysis to reporting analytics tools and data warehousing solutions in real time. The other features include Conversion Reporting, Contact Center tools, Collaboration tools and Integrations
CallFire
Texting and Calling Solutions that Help You Reach More Customers
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement. ...
CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.
CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.
Phonexa
Call, Lead & Email Marketing Tracking & Analytics Software
Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers. ...
Phonexa is a provider to offer businesses the opportunity to use one platform to track and coordinate inbound calls, generate and distribute web leads, automate marketing emails, and manage business accounting.
Some of its features are tracking detailed customer behavior through meaningful data and statistics, increase ROI by providing detailed metrics and inbound call reports, distributing the leads to additional buyers through a multi-tier Ping Tree, and so on.
Ringostat - Call Tracking
Ringostat is a call tracking and call analytics platform for business
Ringostat is a call tracking and call analytics platform for marketing and sales professionals. It helps to raise the effectiveness of sales and marketing and also helps to see sources of conversion and revenue by driving data to a single interface. ...
Ringostat includes call tracking, virtual PBX, browser user-friendly extension, callback widget and real-time analytics for the sales reps. The data from Ringostat can be transmitted to CRM, Google Analytics, Google Adwords, etc.
Ringostat call tracking substitutes phone numbers and determines where the callers are coming from. Call tracking is performed by different methods like In-static tracking, where a number is assigned to a certain visitor source and is suitable for offline advertising. The Dynamic call tracking displays different phone numbers for each site visitor. It’s often used to track online advertising. After the call, the data about an ad source and user’s behavior is transferred to the system. In the Combined call tracking both static and dynamic methods are used. It also provides detailed information on a limited number of traffic sources.
CallRail
Tracking and analytics for phone calls and web forms
CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention. ...
The product tracks any type of marketing campaign, from paid search to organic search to radio advertisements and print campaigns, including PPC keywords. It provides users with a single source of truth for analysing the marketing ROI. The solution features call routing, scheduling, round-robin queues for sales teams, keyword spotting and call transcription.
CallRail is a marketing attribution and conversation intelligence software powered with machine learning (ML) capabilities. The ML algorithms score the call as good leads or bad leads, thus measuring the quality of the conversations and giving the user an opportunity to refine the marketing strategy and turn more leads into customers.
Invoca Signal AI
The Enterprise-Ready Call Tracking Solution.
CallTrackingMetrics excels in managing communication across channels, making it ideal for large marketing and construction enterprises. Invoca Signal AI impresses with its advanced analytics and suits a diverse range of industries including health care and legal. Both products enhance ROI and sales through ample support and integration capabilities, but they cater to different operational complexities and user segments. ...
Ringostat - Call Tracking
Ringostat is a call tracking and call analytics platform for business
CallTrackingMetrics provides robust features for communication and sales management, primarily benefiting large enterprises and marketing sectors with comprehensive analytics and seamless onboarding. Meanwhile, Ringostat - Call Tracking caters particularly to the technology and marketing industries with a focus on communication analytics and customer engagement. The support offerings and integration capabilities of CallTrackingMetrics are more substantial, specifically aligning with strategic goals of enhancing customer relationships and increasing ROI for bigger operations, whereas Ringostat is more aligned with improving efficiency for tech-oriented mid-markets. ...
Marchex Call Analytics
AI-powered conversation intelligence for more effective sales and customer service
CallTrackingMetrics and Marchex Call Analytics offer robust tools in the Other Demand Generation category. Both focus on enhancing communication management and tracking, with CallTrackingMetrics excelling in phone call management and Marchex providing strong analytics capabilities. CallTrackingMetrics suits larger enterprises in marketing and entertainment, while Marchex excels in IT and internet services. Each product offers distinct support preferences and aligns uniquely with user operations, catering to differing business goals like ROI improvement and customer acquisition. ...
Dynamic Interactive
Virtual & Hosted Call Center Services: Telemarketing Software
In comparing CallTrackingMetrics and Dynamic Interactive, it's clear that both offer communication management solutions. CallTrackingMetrics stands out with robust features and extensive market penetration, particularly in marketing and advertising. Dynamic Interactive, while smaller in scope, caters specifically to IT services with focused capabilities. This differentiation makes CallTrackingMetrics better suited for large-scale marketing operations and Dynamic Interactive ideal for niche IT needs. ...
NinjaCat
Marketing Reports, Dashboards and Data Pipelines
NinjaCat is a reporting platform which provides the user with the capability to deliver PPC, SEO, social and call tracking reports to the user’s clients in one user friendly PDF or dashboard. It is designed for digital agencies, helps to convert and retain clients through report generation, campaign management, call tracking and budget monitoring. ...
NinjaCat platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more. With NinjaCat, digital marketing agencies can generate reports for clients by tracking their calls, monitoring their budgets, and managing their campaigns. Reports on metrics such as click performance, top ads, campaign performance, search trends, demographic data, and more can be automated and presented to clients in white label PDF or dashboard format. SEO progress can be presented to clients through SEO reports created using one of the in-built templates including analytics summaries, topic performance, account performance, or AdWords ad performance.
NinjaCat provides a call tracking tool in order to help agencies prove to clients that their marketing efforts are generating more phone leads. Budget monitoring is facilitated through a centralized budget dashboard which clearly displays all client’s budgets in one place, with color-coding and indicators for those close to overspending or on-target. NinjaCat integrates with call tracking providers including CallRail, CallTrackingMetrics, and Marchex, and through integrations with Google Analytics and AdWords calls can be automatically logged in all systems.
Mediahawk
Call tracking features for marketing attribution | Mediahawk
CallTrackingMetrics excels in comprehensive communication management, supporting industries like marketing and constructions, with features geared towards large enterprises. Mediahawk focuses on IT services, with capabilities tailored for tracking communication and marketing needs, complementing smaller enterprise operations. ...
Convirza Call Tracking
Call Tracking Software, Metrics & Measurement ‚ Convirza
CallTrackingMetrics and Convirza Call Tracking are key players in the Other Demand Generation solutions market, each offering unique strengths. CallTrackingMetrics excels in communication management, prioritizing large enterprises in marketing and advertising industries, supported by robust features like analytics and data import. Convirza focuses on sales call management, catering to enterprises in marketing and IT services, with standout analytics and AI-powered tools. Both products support vendor preferences for comprehensive customer communication, yet target different operational scales and feature priorities. ...
Typeform
Software to build people-friendly forms and surveys
Typeform is a software platform for building people-friendly forms and surveys, transforming questions into a conversational flow that ensures better responses and completion rates. It can be used by Sales and Marketing teams to attract new customers, by writers, designers and content creators, amongst others. ...
Typeform provides a sleek user interface that combines custom layouts and themes, and questions brought to life by photos and videos from the photo and video libraries provided with the software.
The question build-up is assisted by conditional logic which prompts for the right questions to be asked in the right sequence ensuring a conversational flow to the questionnaire. Forms can be built from the templates provided or custom built. Integrations are provided with all the popular business tools current, in addition to reports for tracking results.
OptinMonster
OptinMonster - Best Lead Generation Software for Marketers
OptinMonster is a cloud-based solution for lead generation and marketing automation that allows to create highly effective optin forms that are guaranteed to maximize growth. It is designed to reduce cart abandonment and increase conversions. ...
OptinMonster conversion optimization tool allows users to grow email lists, generate leads and increase revenue by showing personalized messages based on the user's behavior to maximize engagement, conversions, and sales. It allows users to convert abandoning website visitors into subscribers and customers. With OptinMonster, users can build a range of form types, including slide-ins, floating bars, inline forms, scroll boxes, lightbox popups, slide-ins, and more.
OptinMonster features include lead capture forms, multiple form types, A/B testing, exit intent®, page-level targeting, advanced traffic redirection, analytics and insights, onsite retargeting® and personalization.
Jotform
Online form builder & form creator for every business
JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises. ...
It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.
Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.
Formstack Form Builder
Formstack | Online Form Builder & Form Creator
Formstack is a versatile online form builder & data collection tool for registrations, surveys, payments, leads & more. It helps to increase workplace productivity and also improve internal communications and acquire customers. ...
Its code free, built using drag and drop form builder and templates at fingertips. Forms are shared online through native apps and custom webhooks for use by customers. Data collections are form integrated to update CRM, collect payments, manage email subscriber lists.
Formstack powerful features assists to collaborate with the team, streamline internal processes, and make better business decisions.
OptiMonk
On-Site Messages & Exit-Intent Popups for eCommerce
OptiMonk is a lead generation platform that helps to convert website visitors into customers. It helps to increase sales and revenue and enhance customer relationships. OptiMonk helps online ...
Its features include engaging visitors to convert them into sales, reduce cart abandonment, increase cart value to generate larger purchases for the same amount of traffic, collect messenger subscribers via Facebook, promote special offers to convert existing customers into repeat buyers, and so on.
Justuno
The AI Visitor Conversion Optimization Platform
Justuno is an AI visitor conversion platform that helps to capture leads, personalize website messaging, and audience analytics to convert more visitors into customers. It helps to scale best practices and increase sales and revenue. ...
Justuno enables to create integrated marketing solutions that turn visitors into customers. It organizes and analyzes data to present in-depth and straightforward reporting and analytics. It also helps businesses discover hidden segments and new opportunities.
Some of its features include creating mobile-specific promotions, geo-targeting, e-commerce integrations, real-time marketing analytics dashboard, omnichannel messaging, audience segmentation, and advanced behavioral audience targeting.
Whatconverts
WhatConverts | Call Tracking Software
Both CallTrackingMetrics and WhatConverts serve businesses in managing and tracking communications, with distinct advantages. CallTrackingMetrics excels in communication channels and enterprise support, making it ideal for large enterprises and various industries such as marketing and construction. Conversely, WhatConverts emphasizes lead tracking and analytics with a simpler support system, catering more to marketing organizations and those needing straightforward lead management solutions. ...
CallSource
Performance Management for Sales and Marketing
CallTrackingMetrics stands out for its comprehensive features supporting large enterprises in the marketing and advertising sectors, focusing on communication management and ROI improvement. CallSource, with solid capabilities in sales call management and coaching, caters well to the automotive and consumer services industries, helping them boost efficiency and digital presence. Both offer robust support but target different scales and industry needs. ...
Formidable Forms
Formidable Forms - The Most Advanced WordPress Forms...
"I was able to achieve a specific goal for one of the websites with $500 in software and three months of development where the two years before my arrival, $40,000 had been spent on software and hardware with zero results.
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- Christopher P
CallFire
Texting and Calling Solutions that Help You Reach More Customers
CallTrackingMetrics offers comprehensive capabilities in communication management and analytics, ideal for large enterprises across industries like marketing and construction. CallFire focuses on communication management with strong integration support, serving a variety of industries including retail and financial services. Both products support acquiring customers and increasing sales, though CallTrackingMetrics provides more extensive features and support options. ...
Phonexa
Call, Lead & Email Marketing Tracking & Analytics Software
CallTrackingMetrics is tailored for a broad user base with strong analytics support, fitting enterprises across various industries including marketing and entertainment. It prioritizes comprehensive communication management and advert-focused operations. Phonexa shines in niche industries like financial services, offering focused call analytics and lead management tools. While CallTrackingMetrics provides extensive support options, Phonexa's service is more limited but targeted toward enterprise solutions. ...
involve.me
Engagement tool to convert the audience to engaged customers
involve.me is a user engagement and customer experience platform focusing on digital marketers and e-commerce. It helps to convert the audience into customers through personalized interactions at every step of the customer journey and also helps in measuring customer satisfaction. It helps to increase user engagement, get better data and grow online sales. ...
Its features include logic jumps, embed code for the website, building engaging interactive content without the need for a developer, customizable design and templates, content elements, managing projects according to the need and more.
Paperform
Easy form creator without technical knowledge
Paperform is a flexible online SaaS platform helping small businesses build beautiful no-code solutions that simplify work and life. It collects information, keeps it on schedule, a form that gets paid, onboard and organizes, educates and entertains, persuades, sells and solves problems. It's a form for any situation. ...
It gets out of the way and makes it easy to design beautiful, branded forms. With smart form, it transforms business on autopilot by taking payments, automating workflows, using question logic for tailored experiences, and making magic with calculations.
Some of its features include multiple pages and conditional content, guided mode, conditional logic and questions, scoring, auto-close submission, multiple calendars, template gallery and so on.
Delacon Call Tracking
Delacon | Industry Leaders in Call Tracking and Analytics
CallTrackingMetrics and Delacon Call Tracking both excel in the Other Demand Generation category by offering unique solutions. CallTrackingMetrics stands out with extensive capabilities across large enterprises and various industries such as Marketing and Construction. It mainly facilitates communication management, boosting ROI, and enhancing customer relationships. In contrast, Delacon Call Tracking is oriented more towards monitoring and analytics and is used in undefined segments, focusing on boosting sales and building brand awareness. Vendor support is more extensive for CallTrackingMetrics, offering comprehensive support options, while Delacon's support is limited. ...
Cognito Forms
Powerful Form Builder Features - cognitoforms
Cognito Forms is an online form builder that allows to easily create forms for the website like the contact forms, registration forms, order forms, and more. It helps to improve efficiency and acquire customers. ...
Cognito Form creates unlimited forms with easy-to-use, drag-and-drop form builder that has the layout and flexibility required. It customizes style and embeds the form directly on the website or blog and receive customized email notifications, view entries from any device, and create custom views to manage workflow.
Its features like analytics and tracking, import form entries, document merging, entry sharing, conditional logic, data encryption, electronic signatures, etc enable to spend less time and energy designing custom solutions, and more time and energy using them to take the business forward.
Zoho Forms
Online forms for every business
Zoho Forms is a powerful online form builder for business. It helps to create and share forms online, collect data, and collaborate with the team on the go. It helps to acquire customers and improve digital and social presence. ...
Some of its features include creating forms without having to code, collecting data from all channels, instant notifications whenever a new record is submitted or updated, view, analyze, and optimize data for better conversions.
Ringba
Inbound Call Tracking and Analytics platform for marketers.
Ringba is an inbound call tracking and analytics platform for marketers. It helps to acquire customers and improve ROI. Ringba empowers businesses to take complete control over their call flow ...
Ringba’s real-time call management and reporting helps to view, group, filter, sort, manipulate, and export data instantly at an unlimited scale. It accesses key conversion insights for personalizing the caller experience and optimizing campaigns. Also, its AI helps to improve business with automated decision making, automated call monitoring for behavior patterns, and compliance.