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CallTrackingMetrics: Reviews, Testimonials and Expert Opinions
(5665)All-in-One conversation platform for a better customer experience
Top 20 CallTrackingMetrics Alternatives
Invoca Signal AI
The Enterprise-Ready Call Tracking Solution.
Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue. ...
Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.
Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.
Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.
(Invoca acquires Dialogtech)
Marchex Call Analytics
AI-powered conversation intelligence for more effective sales and customer service
Marchex Call Analytics is an AI-powered intelligence for smarter marketing, sales, and customer service. It enables businesses to attribute phone calls to the media channel, block unwanted calls and get advanced conversation analytics. ...
Marchex Call Analytics analyzes data points across business conversations allowing to reduce errors from manual review and do things in seconds that previously would take hours, days, or even weeks. It utilizes these customer insights to make smarter decisions about digital marketing strategies, call handling best practices, mystery shopping and more.
Some of its features include Lost Opportunities, High Intent, Conversation Search, Sentiment Analysis, Agent Script Tracking, and Secure Redaction. It automatically identifies which callers are showing a propensity to buy and measures the economic impact. It identifies potential customer churn before it happens by analyzing conversations by caller sentiment. It ensures security with the automatic removal of credit card and social security numbers from call audio and transcripts.
CallSource
Performance Management for Sales and Marketing
CallSource is a leader for call tracking, lead management and business analytic solutions. It helps to collect business intelligence about customers, review, interpret and act on the information that will improve the profitability, and Increase ROI with better marketing attribution. ...
CallSource provides actionable analytics and a roadmap to help understand marketing and sales performance data by analyzing call tracking as a performance threshold. It delivers data to solve, strategize, and implement real business solutions, reporting provides constant insights into business and benchmarks progress, and optimize industry data to provide business acumen.
CallSource features include call recording and tracking, call analytics, performance evaluation and more. Its capabilities also extend far beyond call tracking to include marketing insights, such as cost-per-lead analysis and sales conversion percentages, as well as training and coaching for employees.
Convirza Call Tracking
Call Tracking Software, Metrics & Measurement ‚ Convirza
Convirza is a call tracking and marketing analytics software to maximize marketing and make phone calls work. It helps sales, marketing, and customer service analyze and act on calls to generate more revenue and improve customer experience. ...
Convirza’s call tracker precisely measures consumer actions and behavior on calls. Businesses and agencies use call tracking for marketing and business intelligence.
Tracking numbers are unique phone numbers linked to individual customer engagement points. Convirza has every type of tracking numbers including 800 numbers, toll free numbers, vanity numbers and local call tracking numbers. When everything is known about the phone calls its easy to optimize.
Whatconverts
WhatConverts | Call Tracking Software
WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. WhatConverts includes features ...
WhatConverts provides a phone call tracking module, which enables users to track specific referral sources for each lead using marketing keywords. It facilitates integration with third-party applications such as Zenkit, Snapengage, Leadbridge, Apexchat and more.
Retreaver Inbound Call Tracking
Retreaver | Call Tracking for Inbound Calls, PPC, DNI, IVR Systems
Retreaver is an Inbound Call tracking software that can be used by Agencies and Marketers for call analytics to identify the sources that drive higher conversions and provide better customer experience. It can be used by large enterprises to track the ROI on advertising campaigns. ...
Retreaver features include Phone number lists that are cleaned and quality tested, Call tracking with unlimited data attributes, ad keyword and creative tracking and more. A Call Routing feature that enables revenue optimization by automating sending of leads to the best buyers, Caller Journeys with facility to trigger marketing automations and more.
The Call Reporting feature provides reports, with the facility to send the data for analysis to reporting analytics tools and data warehousing solutions in real time. The other features include Conversion Reporting, Contact Center tools, Collaboration tools and Integrations
CallFire
Texting and Calling Solutions that Help You Reach More Customers
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement. ...
CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.
CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.
Phonexa
Call, Lead & Email Marketing Tracking & Analytics Software
Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers. ...
Phonexa is a provider to offer businesses the opportunity to use one platform to track and coordinate inbound calls, generate and distribute web leads, automate marketing emails, and manage business accounting.
Some of its features are tracking detailed customer behavior through meaningful data and statistics, increase ROI by providing detailed metrics and inbound call reports, distributing the leads to additional buyers through a multi-tier Ping Tree, and so on.
Ringostat - Call Tracking
Ringostat is a call tracking and call analytics platform for business
Ringostat is a call tracking and call analytics platform for marketing and sales professionals. It helps to raise the effectiveness of sales and marketing and also helps to see sources of conversion and revenue by driving data to a single interface. ...
Ringostat includes call tracking, virtual PBX, browser user-friendly extension, callback widget and real-time analytics for the sales reps. The data from Ringostat can be transmitted to CRM, Google Analytics, Google Adwords, etc.
Ringostat call tracking substitutes phone numbers and determines where the callers are coming from. Call tracking is performed by different methods like In-static tracking, where a number is assigned to a certain visitor source and is suitable for offline advertising. The Dynamic call tracking displays different phone numbers for each site visitor. It’s often used to track online advertising. After the call, the data about an ad source and user’s behavior is transferred to the system. In the Combined call tracking both static and dynamic methods are used. It also provides detailed information on a limited number of traffic sources.
CallRail
Tracking and analytics for phone calls and web forms
CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention. ...
The product tracks any type of marketing campaign, from paid search to organic search to radio advertisements and print campaigns, including PPC keywords. It provides users with a single source of truth for analysing the marketing ROI. The solution features call routing, scheduling, round-robin queues for sales teams, keyword spotting and call transcription.
CallRail is a marketing attribution and conversation intelligence software powered with machine learning (ML) capabilities. The ML algorithms score the call as good leads or bad leads, thus measuring the quality of the conversations and giving the user an opportunity to refine the marketing strategy and turn more leads into customers.
PhoneWagon
Call Tracking Software For Marketers To Track Metrics
CallTrackingMetrics and PhoneWagon offer communication management solutions tailored for different operational landscapes. CallTrackingMetrics excels in supporting major business activities like tracking communications and sales call management, with a robust focus on analytics and integration for large enterprise customers particularly in marketing and construction. PhoneWagon, while catering to similar activities, is particularly relevant for smaller operations within marketing and IT, offering ease of data import and custom reporting. The vendor support for both reflects their operational contexts, with CallTrackingMetrics providing broader support options. ...
Invoca Signal AI
The Enterprise-Ready Call Tracking Solution.
CallTrackingMetrics excels in managing communication across channels, making it ideal for large marketing and construction enterprises. Invoca Signal AI impresses with its advanced analytics and suits a diverse range of industries including health care and legal. Both products enhance ROI and sales through ample support and integration capabilities, but they cater to different operational complexities and user segments. ...
Ringostat - Call Tracking
Ringostat is a call tracking and call analytics platform for business
CallTrackingMetrics provides robust features for communication and sales management, primarily benefiting large enterprises and marketing sectors with comprehensive analytics and seamless onboarding. Meanwhile, Ringostat - Call Tracking caters particularly to the technology and marketing industries with a focus on communication analytics and customer engagement. The support offerings and integration capabilities of CallTrackingMetrics are more substantial, specifically aligning with strategic goals of enhancing customer relationships and increasing ROI for bigger operations, whereas Ringostat is more aligned with improving efficiency for tech-oriented mid-markets. ...
Marchex Call Analytics
AI-powered conversation intelligence for more effective sales and customer service
CallTrackingMetrics and Marchex Call Analytics offer robust tools in the Other Demand Generation category. Both focus on enhancing communication management and tracking, with CallTrackingMetrics excelling in phone call management and Marchex providing strong analytics capabilities. CallTrackingMetrics suits larger enterprises in marketing and entertainment, while Marchex excels in IT and internet services. Each product offers distinct support preferences and aligns uniquely with user operations, catering to differing business goals like ROI improvement and customer acquisition. ...
CallView 360
Phone Call Tracking | Dial800
CallView 360 is a tracking and analytics software system that maximizes Dial800’s custom algorithms and analytical tools to track and record the effectiveness of incoming calls. It allows for making informed sales and marketing decisions. ...
CallView 360 is a call tracking service that provides a 360° view of call performance data, demographics, and analytics knows where leads originate, and monitors how they are being managed, and see the 360° view of the business. It tracks calls to their Source, tracks ROI on marketing efforts and call tracking is capable of recording calls. It provides invaluable insight to train employees, maximize skill sets and ensures that every customer call is successful.
CallView 360 features include making informed sales and marketing decisions, efficiently determine the ROI, effectively monitor which are generating more sales, use dashboards, insight to training employees, and more.
Dynamic Interactive
Virtual & Hosted Call Center Services: Telemarketing Software
In comparing CallTrackingMetrics and Dynamic Interactive, it's clear that both offer communication management solutions. CallTrackingMetrics stands out with robust features and extensive market penetration, particularly in marketing and advertising. Dynamic Interactive, while smaller in scope, caters specifically to IT services with focused capabilities. This differentiation makes CallTrackingMetrics better suited for large-scale marketing operations and Dynamic Interactive ideal for niche IT needs. ...
NinjaCat
Marketing Reports, Dashboards and Data Pipelines
NinjaCat is a reporting platform which provides the user with the capability to deliver PPC, SEO, social and call tracking reports to the user’s clients in one user friendly PDF or dashboard. It is designed for digital agencies, helps to convert and retain clients through report generation, campaign management, call tracking and budget monitoring. ...
NinjaCat platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more. With NinjaCat, digital marketing agencies can generate reports for clients by tracking their calls, monitoring their budgets, and managing their campaigns. Reports on metrics such as click performance, top ads, campaign performance, search trends, demographic data, and more can be automated and presented to clients in white label PDF or dashboard format. SEO progress can be presented to clients through SEO reports created using one of the in-built templates including analytics summaries, topic performance, account performance, or AdWords ad performance.
NinjaCat provides a call tracking tool in order to help agencies prove to clients that their marketing efforts are generating more phone leads. Budget monitoring is facilitated through a centralized budget dashboard which clearly displays all client’s budgets in one place, with color-coding and indicators for those close to overspending or on-target. NinjaCat integrates with call tracking providers including CallRail, CallTrackingMetrics, and Marchex, and through integrations with Google Analytics and AdWords calls can be automatically logged in all systems.
Mediahawk
Call tracking features for marketing attribution | Mediahawk
CallTrackingMetrics excels in comprehensive communication management, supporting industries like marketing and constructions, with features geared towards large enterprises. Mediahawk focuses on IT services, with capabilities tailored for tracking communication and marketing needs, complementing smaller enterprise operations. ...
Convirza Call Tracking
Call Tracking Software, Metrics & Measurement ‚ Convirza
CallTrackingMetrics and Convirza Call Tracking are key players in the Other Demand Generation solutions market, each offering unique strengths. CallTrackingMetrics excels in communication management, prioritizing large enterprises in marketing and advertising industries, supported by robust features like analytics and data import. Convirza focuses on sales call management, catering to enterprises in marketing and IT services, with standout analytics and AI-powered tools. Both products support vendor preferences for comprehensive customer communication, yet target different operational scales and feature priorities. ...