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CallTrackingMetrics: Reviews, Testimonials and Expert Opinions

4.56 5
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(5665)
(5665)

All-in-One conversation platform for a better customer experience

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Top 20 CallTrackingMetrics Alternatives

Invoca Signal AI

The Enterprise-Ready Call Tracking Solution.

4.47

Invoca Signal AI Icon

Invoca Signal AI

4.47
★★★★★
★★★★★
The Enterprise-Ready Call Tracking Solution.

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue. ...

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

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Marchex Call Analytics

AI-powered conversation intelligence for more effective sales and customer service

4.21

Marchex Call Analytics Icon

Marchex Call Analytics

4.21
★★★★★
★★★★★
AI-powered conversation intelligence for more effective sales and customer service

Marchex Call Analytics is an AI-powered intelligence for smarter marketing, sales, and customer service. It enables businesses to attribute phone calls to the media channel, block unwanted calls and get advanced conversation analytics. ...

Marchex Call Analytics analyzes data points across business conversations allowing to reduce errors from manual review and do things in seconds that previously would take hours, days, or even weeks. It utilizes these customer insights to make smarter decisions about digital marketing strategies, call handling best practices, mystery shopping and more.

Some of its features include Lost Opportunities, High Intent, Conversation Search, Sentiment Analysis, Agent Script Tracking, and Secure Redaction. It automatically identifies which callers are showing a propensity to buy and measures the economic impact. It identifies potential customer churn before it happens by analyzing conversations by caller sentiment. It ensures security with the automatic removal of credit card and social security numbers from call audio and transcripts.

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CallSource

Performance Management for Sales and Marketing

4.30

CallSource Icon

CallSource

4.30
★★★★★
★★★★★
Performance Management for Sales and Marketing

CallSource is a leader for call tracking, lead management and business analytic solutions. It helps to collect business intelligence about customers, review, interpret and act on the information that will improve the profitability, and Increase ROI with better marketing attribution. ...

CallSource provides actionable analytics and a roadmap to help understand marketing and sales performance data by analyzing call tracking as a performance threshold. It delivers data to solve, strategize, and implement real business solutions, reporting provides constant insights into business and benchmarks progress, and optimize industry data to provide business acumen.

CallSource features include call recording and tracking, call analytics, performance evaluation and more. Its capabilities also extend far beyond call tracking to include marketing insights, such as cost-per-lead analysis and sales conversion percentages, as well as training and coaching for employees.

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Convirza Call Tracking

Call Tracking Software, Metrics & Measurement ‚ Convirza

4.15

Convirza Call Tracking Icon

Convirza Call Tracking

4.15
★★★★★
★★★★★
Call Tracking Software, Metrics & Measurement ‚ Convirza

Convirza is a call tracking and marketing analytics software to maximize marketing and make phone calls work. It helps sales, marketing, and customer service analyze and act on calls to generate more revenue and improve customer experience. ...

Convirza’s call tracker precisely measures consumer actions and behavior on calls. Businesses and agencies use call tracking for marketing and business intelligence.

Tracking numbers are unique phone numbers linked to individual customer engagement points. Convirza has every type of tracking numbers including 800 numbers, toll free numbers, vanity numbers and local call tracking numbers. When everything is known about the phone calls its easy to optimize.

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Whatconverts

WhatConverts | Call Tracking Software

4.84

Whatconverts Icon

Whatconverts

4.84
★★★★★
★★★★★
WhatConverts | Call Tracking Software

WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. WhatConverts includes features ...

WhatConverts provides a phone call tracking module, which enables users to track specific referral sources for each lead using marketing keywords. It facilitates integration with third-party applications such as Zenkit, Snapengage, Leadbridge, Apexchat and more.

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Retreaver Inbound Call Tracking

Retreaver | Call Tracking for Inbound Calls, PPC, DNI, IVR Systems

4.70

Retreaver Inbound Call Tracking Icon

Retreaver Inbound Call Tracking

4.70
★★★★★
★★★★★
Retreaver | Call Tracking for Inbound Calls, PPC, DNI, IVR Systems

Retreaver is an Inbound Call tracking software that can be used by Agencies and Marketers for call analytics to identify the sources that drive higher conversions and provide better customer experience. It can be used by large enterprises to track the ROI on advertising campaigns. ...

Retreaver features include Phone number lists that are cleaned and quality tested, Call tracking with unlimited data attributes, ad keyword and creative tracking and more. A Call Routing feature that enables revenue optimization by automating sending of leads to the best buyers, Caller Journeys with facility to trigger marketing automations and more.

The Call Reporting feature provides reports, with the facility to send the data for analysis to reporting analytics tools and data warehousing solutions in real time. The other features include Conversion Reporting, Contact Center tools, Collaboration tools and Integrations

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CallFire

Texting and Calling Solutions that Help You Reach More Customers

4.52

CallFire Icon

CallFire

4.52
★★★★★
★★★★★
Texting and Calling Solutions that Help You Reach More Customers

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement. ...

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

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Phonexa

Call, Lead & Email Marketing Tracking & Analytics Software

4.69

Phonexa Icon

Phonexa

4.69
★★★★★
★★★★★
Call, Lead & Email Marketing Tracking & Analytics Software

Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers. ...

Phonexa is a provider to offer businesses the opportunity to use one platform to track and coordinate inbound calls, generate and distribute web leads, automate marketing emails, and manage business accounting.

Some of its features are tracking detailed customer behavior through meaningful data and statistics, increase ROI by providing detailed metrics and inbound call reports, distributing the leads to additional buyers through a multi-tier Ping Tree, and so on.

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Delacon Call Tracking

Delacon | Industry Leaders in Call Tracking and Analytics

4.00

Delacon Call Tracking Icon

Delacon Call Tracking

4.00
★★★★★
★★★★★
Delacon | Industry Leaders in Call Tracking and Analytics

Ringostat - Call Tracking

Ringostat is a call tracking and call analytics platform for business

4.71

Ringostat - Call Tracking Icon

Ringostat - Call Tracking

4.71
★★★★★
★★★★★
Ringostat is a call tracking and call analytics platform for business

Ringostat is a call tracking and call analytics platform for marketing and sales professionals. It helps to raise the effectiveness of sales and marketing and also helps to see sources of conversion and revenue by driving data to a single interface. ...

Ringostat includes call tracking, virtual PBX, browser user-friendly extension, callback widget and real-time analytics for the sales reps. The data from Ringostat can be transmitted to CRM, Google Analytics, Google Adwords, etc.

Ringostat call tracking substitutes phone numbers and determines where the callers are coming from. Call tracking is performed by different methods like In-static tracking, where a number is assigned to a certain visitor source and is suitable for offline advertising. The Dynamic call tracking displays different phone numbers for each site visitor. It’s often used to track online advertising. After the call, the data about an ad source and user’s behavior is transferred to the system. In the Combined call tracking both static and dynamic methods are used. It also provides detailed information on a limited number of traffic sources.

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CallRail

Tracking and analytics for phone calls and web forms

4.62

CallRail Icon

CallRail

4.62
★★★★★
★★★★★
Tracking and analytics for phone calls and web forms

CallRail is a cloud-based call tracking and marketing analytics solution designed for data-driven marketers. It is leveraged by the advertisers to track and optimize their advertising campaigns, increase sales effectiveness and also to improve customer retention. ...

The product tracks any type of marketing campaign, from paid search to organic search to radio advertisements and print campaigns, including PPC keywords. It provides users with a single source of truth for analysing the marketing ROI. The solution features call routing, scheduling, round-robin queues for sales teams, keyword spotting and call transcription.

CallRail is a marketing attribution and conversation intelligence software powered with machine learning (ML) capabilities. The ML algorithms score the call as good leads or bad leads, thus measuring the quality of the conversations and giving the user an opportunity to refine the marketing strategy and turn more leads into customers.

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PhoneWagon

Call Tracking Software For Marketers To Track Metrics

4.74

PhoneWagon Icon

PhoneWagon

4.74
★★★★★
★★★★★
Call Tracking Software For Marketers To Track Metrics

PhoneWagon is a call tracking software that helps businesses improve their marketing strategy. It is suitable for freelancers and small businesses that are looking for an online call tracking solution; to understand their customer behavior, and monitor the progress of their marketing campaigns. ...

PhoneWagon helps businesses to track and measure every phone call, send text messages, define call routing rules, automate the call escalation process, record phone calls and more. It allows businesses to send automated text messages to their customers after every conversation or dropped call, ensuring that no possible leads are missed. Tracks the number of phone calls and corresponding lead conversion ratios through those campaigns.

PhoneWagon features include local and toll-free numbers, keyword-level tracking, real-time reporting call tracking, powerful integrations, advanced reporting, custom call flows, business text messaging, custom notifications, dynamic numbers, voicemail and more.

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Invoca Signal AI

The Enterprise-Ready Call Tracking Solution.

4.47

Invoca Signal AI Icon

Invoca Signal AI

4.47
★★★★★
★★★★★
The Enterprise-Ready Call Tracking Solution.

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue. ...

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

Read more

Ringostat - Call Tracking

Ringostat is a call tracking and call analytics platform for business

4.71

Ringostat - Call Tracking Icon

Ringostat - Call Tracking

4.71
★★★★★
★★★★★
Ringostat is a call tracking and call analytics platform for business

Ringostat is a call tracking and call analytics platform for marketing and sales professionals. It helps to raise the effectiveness of sales and marketing and also helps to see sources of conversion and revenue by driving data to a single interface. ...

Ringostat includes call tracking, virtual PBX, browser user-friendly extension, callback widget and real-time analytics for the sales reps. The data from Ringostat can be transmitted to CRM, Google Analytics, Google Adwords, etc.

Ringostat call tracking substitutes phone numbers and determines where the callers are coming from. Call tracking is performed by different methods like In-static tracking, where a number is assigned to a certain visitor source and is suitable for offline advertising. The Dynamic call tracking displays different phone numbers for each site visitor. It’s often used to track online advertising. After the call, the data about an ad source and user’s behavior is transferred to the system. In the Combined call tracking both static and dynamic methods are used. It also provides detailed information on a limited number of traffic sources.

Read more

Marchex Call Analytics

AI-powered conversation intelligence for more effective sales and customer service

4.21

Marchex Call Analytics Icon

Marchex Call Analytics

4.21
★★★★★
★★★★★
AI-powered conversation intelligence for more effective sales and customer service

Marchex Call Analytics is an AI-powered intelligence for smarter marketing, sales, and customer service. It enables businesses to attribute phone calls to the media channel, block unwanted calls and get advanced conversation analytics. ...

Marchex Call Analytics analyzes data points across business conversations allowing to reduce errors from manual review and do things in seconds that previously would take hours, days, or even weeks. It utilizes these customer insights to make smarter decisions about digital marketing strategies, call handling best practices, mystery shopping and more.

Some of its features include Lost Opportunities, High Intent, Conversation Search, Sentiment Analysis, Agent Script Tracking, and Secure Redaction. It automatically identifies which callers are showing a propensity to buy and measures the economic impact. It identifies potential customer churn before it happens by analyzing conversations by caller sentiment. It ensures security with the automatic removal of credit card and social security numbers from call audio and transcripts.

Read more

CallView 360

Phone Call Tracking | Dial800

4.29

CallView 360 Icon

CallView 360

4.29
★★★★★
★★★★★
Phone Call Tracking | Dial800

CallView 360 is a tracking and analytics software system that maximizes Dial800’s custom algorithms and analytical tools to track and record the effectiveness of incoming calls. It allows for making informed sales and marketing decisions. ...

CallView 360 is a call tracking service that provides a 360° view of call performance data, demographics, and analytics knows where leads originate, and monitors how they are being managed, and see the 360° view of the business. It tracks calls to their Source, tracks ROI on marketing efforts and call tracking is capable of recording calls. It provides invaluable insight to train employees, maximize skill sets and ensures that every customer call is successful.

CallView 360 features include making informed sales and marketing decisions, efficiently determine the ROI, effectively monitor which are generating more sales, use dashboards, insight to training employees, and more.

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Dynamic Interactive

Virtual & Hosted Call Center Services: Telemarketing Software

4.31

Dynamic Interactive Icon

Dynamic Interactive

4.31
★★★★★
★★★★★
Virtual & Hosted Call Center Services: Telemarketing Software

NinjaCat

Marketing Reports, Dashboards and Data Pipelines

4.33

NinjaCat Icon

NinjaCat

4.33
★★★★★
★★★★★
Marketing Reports, Dashboards and Data Pipelines

NinjaCat is a reporting platform which provides the user with the capability to deliver PPC, SEO, social and call tracking reports to the user’s clients in one user friendly PDF or dashboard. It is designed for digital agencies, helps to convert and retain clients through report generation, campaign management, call tracking and budget monitoring. ...

NinjaCat platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more. With NinjaCat, digital marketing agencies can generate reports for clients by tracking their calls, monitoring their budgets, and managing their campaigns. Reports on metrics such as click performance, top ads, campaign performance, search trends, demographic data, and more can be automated and presented to clients in white label PDF or dashboard format. SEO progress can be presented to clients through SEO reports created using one of the in-built templates including analytics summaries, topic performance, account performance, or AdWords ad performance.

NinjaCat provides a call tracking tool in order to help agencies prove to clients that their marketing efforts are generating more phone leads. Budget monitoring is facilitated through a centralized budget dashboard which clearly displays all client’s budgets in one place, with color-coding and indicators for those close to overspending or on-target. NinjaCat integrates with call tracking providers including CallRail, CallTrackingMetrics, and Marchex, and through integrations with Google Analytics and AdWords calls can be automatically logged in all systems.

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Mediahawk

Call tracking features for marketing attribution | Mediahawk

4.27

Mediahawk Icon

Mediahawk

4.27
★★★★★
★★★★★
Call tracking features for marketing attribution | Mediahawk

Mediahawk is an ultimate call tracking system - track calls from both online and offline advertising and easily integrate with CRMs, Google Analytics and AdWords. It helps to acquire customers and increase sales and revenue. ...

Mediahawk call tracking improves marketing ROI and sales conversions by showing a complete picture of attribution through PPC, email, social, print and other marketing campaigns also analyze the complete customer journey. It helps to track all phone calls, easily integration, transperant pricing and customer support and 100% marketing attribution and ROI.

Mediahawk features include detailed call reporting, attribute phone sales to source, keywords, campaigns and more, optimize ads and track calls back to the source keyword, Full integration with analytics and ads, CRMs and bid management platforms and plenty more.

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Convirza Call Tracking

Call Tracking Software, Metrics & Measurement ‚ Convirza

4.15

Convirza Call Tracking Icon

Convirza Call Tracking

4.15
★★★★★
★★★★★
Call Tracking Software, Metrics & Measurement ‚ Convirza

Convirza is a call tracking and marketing analytics software to maximize marketing and make phone calls work. It helps sales, marketing, and customer service analyze and act on calls to generate more revenue and improve customer experience. ...

Convirza’s call tracker precisely measures consumer actions and behavior on calls. Businesses and agencies use call tracking for marketing and business intelligence.

Tracking numbers are unique phone numbers linked to individual customer engagement points. Convirza has every type of tracking numbers including 800 numbers, toll free numbers, vanity numbers and local call tracking numbers. When everything is known about the phone calls its easy to optimize.

Read more