Certainly Overview
Certainly offers an AI-powered, no-code ecommerce chatbot builder with premade content and template integrations. It helps improve customer satisfaction, cut costs, and increase revenue.
Use Cases
Customers recommend Measuring Customer Satisfaction, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Certainly.
Business Priorities
Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Certainly.
Certainly Use-Cases and Business Priorities: Customer Satisfaction Data
Certainly's features include Bot. and Certainly support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Certainly analytics capabilities include Custom Reports, and Analytics.
Reviews
"BotXO might be the single company in Denmark lifting the community with open source code. It is both important and inspirational for the industry." - Jacob Knobel
Certainly, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Certainly
Top Industries
- Computer & Network Security
- Banking
- Hospitality
Popular in
- Small Business
Certainly is popular in Computer & Network Security, Banking, and Hospitality and is widely used by Small Business,
Comprehensive Insights on Certainly Use Cases
How can Certainly enhance your Engagement Management process?
6+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Certainly solved their Chatbot needs. Cuspera uses 306 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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BotXO might be the single company in Denmark lifting the community with open source code. It is both important and inspirational for the industry. Testimonial By Jacob Knobel |
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Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement. Testimonial By Darren Hua |
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Strong & very reasonably priced bot solution. Implementation was much easier than anticipated. Absolutely fantastic customer service Testimonial By David Einarsson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jacob Knobel Owner Datapult AI Consultancy |
BotXO might be the single company in Denmark lifting the community with open source code. It is both important and inspirational for the industry. Testimonial By Jacob Knobel |
|
Darren Hua Technical Support Engineer Tobii |
Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement. Testimonial By Darren Hua |
|
David Einarsson Senior Project Lead CCP Games |
Strong & very reasonably priced bot solution. Implementation was much easier than anticipated. Absolutely fantastic customer service Testimonial By David Einarsson |
Case Studies
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Case Study Visma e-conomicRead More |
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Case Study Venture CupRead More |
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Case Study TobiiRead More |
Video
Introducing the high-level Business Report | Certainly
Peers used Certainly for measuring customer satisfaction and engagement management
Certainly Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (87) |
| Custom Reports | Read Reviews (19) |
| Analytics | Read Reviews (21) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (87) |
| Custom Reports | Read Reviews (19) |
| Analytics | Read Reviews (21) |
Software Failure Risk Guidance
?for Certainly
Overall Risk Meter
Top Failure Risks for Certainly
Certainly Profile
Company Name
Certainly
Company Website
https://certainly.io/HQ Location
Copenhagen , Capital Region
Employees
51-100
Social
Financials
SEED
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